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Entry Level Desktop Support Jobs in Illinois (NOW HIRING)

University of Utah

Desktop Support Engineers

Campus, IL · On-site

$52.50K - $57.50K/yr

Details Open Date 05/18/2026 Requisition Number PRN45042B Job Title Desktop Support Engineers Working Title Desktop Support Engineer Career Progression Track P00 Track Level P1 - Entry Level Pro FLSA ...

University of Utah

Desktop Support Engineers

Campus, IL · On-site

$52.50K - $57.50K/yr

Details Open Date 05/18/2026 Requisition Number PRN45042B Job Title Desktop Support Engineers Working Title Desktop Support Engineer Career Progression Track P00 Track Level P1 - Entry Level Pro FLSA ...

University of Utah

Desktop Support Engineers

Campus, IL · On-site

$52.50K - $57.50K/yr

Details Open Date 05/18/2026 Requisition Number PRN45042B Job Title Desktop Support Engineers Working Title Desktop Support Engineer Career Progression Track P00 Track Level P1 - Entry Level Pro FLSA ...

Pacer Group

Desktop Support I

Granite City, IL · On-site

$19.25 - $24.50/hr

Entry Level Deskside Support Looking for an entry level deskside support guy. Looking for onsite 5 days/week. Safety would be top priority. Will be working with couple of Seniors. Will be supporting ...

Marmon

End User Support Technician

Carol Stream, IL · On-site

$22.25 - $30.50/hr

The End User Support Technician provides first-line entry level basic to moderate complexity ... Desktop support to include automation with NinjaRmm/Intune or similar products (NinjaRmm a plus)

ProSource

Entry Level IT Support Technician

Chicago, IL · On-site

$50K - $70K/yr

As an Entry-Level IT Support Technician, you will play a crucial role in ensuring the smooth ... Diagnose and resolve technical problems with desktops, laptops, printers, mobile devices, and other ...

ProSource

Entry Level IT Support Technician

Chicago, IL · On-site

$50K - $70K/yr

As an Entry-Level IT Support Technician, you will play a crucial role in ensuring the smooth ... Diagnose and resolve technical problems with desktops, laptops, printers, mobile devices, and other ...

PGNA INC

IT Support Specialist

Niles, IL

$59K - $75K/yr

Diagnose and troubleshoot technical problems, including desktop, laptop, printer, and mobile device ... Experience: Entry level, experience is welcomed * Technical Expertise: Understanding of Microsoft ...

IPEG Industrial Group

IT Support Specialist

Niles, IL · On-site

Diagnose and troubleshoot technical problems, including desktop, laptop, printer, and mobile device ... Experience: Entry level, experience is welcomed * Technical Expertise: Understanding of Microsoft ...

TimbukTech Inc

Entry Level Technician

Canton, IL · On-site

$17.50 - $23.25/hr

You'll provide hands-on workstation and basic network support, deliver outstanding customer service ... desktop/application issues. * Basic network knowledge (e.g., setting up/configuring firewalls ...

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Entry Level Desktop Support information

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$9

$26

$44

How much do entry level desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level desktop support in Illinois is $26.16, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $29.81 per hour, depending on experience, location, and employer.

What is an Entry Level Desktop Support job?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What does a typical day look like for someone in an Entry Level Desktop Support role?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.
More about Entry Level Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Illinois? The most popular types of Desktop Support jobs in Illinois are:
What are popular job titles related to Entry Level Desktop Support jobs in Illinois? For Entry Level Desktop Support jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Entry Level Desktop Support jobs in Illinois look for? The top searched job categories for Entry Level Desktop Support jobs in Illinois are:
What cities in Illinois are hiring for Entry Level Desktop Support jobs? Cities in Illinois with the most Entry Level Desktop Support job openings:
Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in Illinois as of May 2026, with employment types broken down into 6% Internship, 81% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,411 per year, or $26.2 per hour.
Desktop Support Engineers

Desktop Support Engineers

University of Utah

Campus, IL • On-site

$52.50K - $57.50K/yr

Full-time

Retirement

Posted 23 days ago

University Of Utah rating

7.2

Company rating: 7.2 out of 10

Based on 157 frontline employees who took The Breakroom Quiz

327th of 528 rated colleges and universities

Job description

Details
Open Date 05/18/2026 Requisition Number PRN45042B Job Title Desktop Support Engineers Working Title Desktop Support Engineer Career Progression Track P00 Track Level P1 - Entry Level Pro FLSA Code Computer Employee Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary
Monday-Friday, between 8am and 6pm
Some evenings and weekends may be required.
VP Area Academic Affairs Department 00790 - Marriott Library - Operations Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $52,500 - $57,500 Close Date 06/30/2026 Priority Review Date (Note - Posting may close at any time) 05/27/2026 Job Summary
Provides front-line primary technical support to end users on various technical issues and problems relating to hardware, software, and peripherals across multiple platforms, including macOS, iPadOS, and Windows operating systems. Also responsible for responding to, documenting, and resolving service tickets in a timely manner. Duties also include ordering, configuring, inventorying and deploying systems throughout the Library and external supported locations as well as providing IT support for emerging technologies.
Must have excellent problem-solving skills in order to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT teams or staff members.
The Support Analyst will also perform root cause analysis, resolve typical problems, and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices, and audio-visual equipment. This position may require independent work, sharing information across multiple departments, and assisting other IT professionals as well as staff and faculty with their work.
This position is required to work on campus full-time. Telecommuting will only be authorized for occasional/exceptional circumstances.
We seek qualified applicants who bring perspectives and experiences that will enrich and strengthen our organization and enhance our commitment to access and belonging. We welcome applications from candidates of all backgrounds, including those who may not have followed a traditional educational or professional path.
Learn more about the great benefits of working for University of Utah: benefits.utah.edu
Responsibilities
This position will work closely with Student Computing Services (SCS) and other members of Client Platform Services (CPS) to provide a wide range of IT related services. These services include triage of problem tickets submitted by students, faculty, and staff, investigating technical issues, deployment of systems, assisting with software related problems, and helping Library staff with technology training. This position will also assist with medium to long range projects, such as building software packages, Jamf Pro and Microsoft Configuration Manager implementation, and integrating technology services.
Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Desktop Support Engineer, I: Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree.
Preferences
Continuously demonstrated ability to troubleshoot the root cause of and resolve complex issues individually and through teamwork. Excellent knowledge of both Windows and Mac operating systems, which use Jamf Pro and Microsoft Configuration Manager in managed environments. Ability to build/install software packages, work with multi-platform hardware systems, and programming/scripting experience would be helpful.
The duties, qualifications, and preferences listed in this posting are intended to give applicants an understanding of the role we are seeking to fill and the types of skills, experience, and education that may have prepared someone to be effective in this role. We do not expect any candidate to be a perfect match for this list or to perform all of the duties with equal proficiency on day one. In your resume and cover letter, please highlight the most relevant qualifications you would bring to this position based on the posting, and tell us how your background, perspective, and experience will help us fulfill our mission and meet our goals.
Type Benefited Staff Special Instructions Summary
All applications received by May 27, 2026 will receive full consideration.

This is a local recruitment. Out of area candidates will be responsible for travel costs for final in-person interviews and for moving costs, if selected. The candidate will also need to be available to travel to Salt Lake City within 5-7 days of notice for final in-person interviews.
Required documents to upload:
  • Resume
  • List of 3 Professional References
Optional documents to upload:
  • Cover Letter
Additional Information
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah NonDiscrimination page.
Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

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About University of Utah

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The University of Utah is the state’s flagship institution of higher education, with 18 schools and colleges, more than 100 undergraduate majors and graduate programs, and an enrollment of more than 38,000 students. It is a member of the Association of American Universities—an invitation-only, prestigious group of 71 leading research institutions. The U is advancing a new national model for higher education that delivers societal impact through education, research, health care, and community service, while making social, economic, and cultural contributions that improve lives across Utah and around the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1850

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