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Part Time Desktop Support Jobs in Illinois (NOW HIRING)

Pioneer Center

IT Assistant - Part Time

Mchenry, IL · On-site

$15/hr

... support, and general IT operations, while offering meaningful opportunities for learning and ... desktops, laptops, and peripheral devices required. • Foundational networking knowledge such as ...

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All JobsDesktop Support JobsPart Time Desktop Support JobsPart Time Desktop Support Jobs in Illinois

Part Time Desktop Support information

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$9

$26

$44

How much do part time desktop support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for part time desktop support in Illinois is $26.16, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $29.81 per hour, depending on experience, location, and employer.

What is a part time desktop support?

Part time desktop support jobs involve providing technical assistance to computer users within an organization on a part-time basis, typically less than 40 hours per week. Responsibilities often include troubleshooting hardware and software issues, setting up workstations, assisting with network connectivity, and maintaining IT equipment. These roles are ideal for students, individuals seeking flexible hours, or those wishing to gain IT experience while balancing other commitments.

What are some common challenges faced in a part time desktop support role, and how can I effectively manage them?

Part-time desktop support professionals often juggle multiple requests within limited hours, making time management a key challenge. You may need to quickly prioritize urgent issues, communicate clearly with end-users, and document solutions for follow-up by full-time staff. Proactively coordinating with your team and utilizing ticketing systems can help ensure smooth handoffs and minimize disruption. Staying up-to-date on company software and IT policies also enables you to resolve problems efficiently despite a part-time schedule.

What are the key skills and qualifications needed to thrive as a part time desktop support specialist?

To thrive as a Part Time Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and usually an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These abilities are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations even on a part-time schedule.

What is the difference between Part Time Desktop Support vs Part Time Help Desk Technician?

AspectPart Time Desktop SupportPart Time Help Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentOn-site, client offices, corporate ITHelp desk, remote support, call center
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, internal IT teams
Common Search IntentTechnical support, hardware/software issuesTroubleshooting, user support, issue resolution

Part Time Desktop Support and Part Time Help Desk Technician roles share similar certifications and work environments, often overlapping in corporate IT settings. Desktop Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk roles focus on remote user support and issue resolution. Both positions are essential for maintaining IT operations and are frequently searched together by job seekers in the IT support field.

Is part time desktop support a good entry level job?

Part time desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software support, and customer service skills. It provides practical experience with operating systems, remote tools, and technical problem-solving, which can help build a foundation for future IT roles.
What are the most commonly searched types of Desktop Support jobs in Illinois? The most popular types of Desktop Support jobs in Illinois are:
What are popular job titles related to Part Time Desktop Support jobs in Illinois? For Part Time Desktop Support jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Part Time Desktop Support jobs in Illinois look for? The top searched job categories for Part Time Desktop Support jobs in Illinois are:
What cities in Illinois are hiring for Part Time Desktop Support jobs? Cities in Illinois with the most Part Time Desktop Support job openings:
Part Time Desktop Support jobs near you
Infographic showing various Part Time Desktop Support job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,411 per year, or $26.2 per hour.

Information Technology Support Specialist I - Part-Time

Danville Area Community College

Danville, IL • On-site

$18.87/hr

Part-time

PTO

Re-posted 7 days ago

Job description

Position Details
Position Information
Posting Number
2012509P
Position Title
Information Technology Support Specialist I - Part-Time
Position Number
2023
Job Type
Regular
Accountability Objective
The IT Support Specialist I serve as the primary point of contact for technical support across the institution, delivering timely resolution of routine issues related to computer systems, software, and user access. This role is responsible for ticket intake, triage, and resolution of common technical problems while ensuring effective escalation of complex issues to Tier 2 support.
Required Qualifications
  • Associate's degree in a computer-related field
  • Minimum of one to two years of experience in a help desk or customer support role
  • Proficiency with Microsoft Active Directory, Windows OS environments, Microsoft Office / Microsoft 365 Suite, and Google Workspace
  • Basic understanding of networking concepts (LAN/WAN, TCP/IP, DNS, DHCP)
  • Strong communication and customer service skills
  • Experience supporting A/V systems
  • Ability to work collaboratively with technical and non-technical users

Desired Qualifications
  • Experience in an educational environment
  • Entry-level industry certifications (CompTIA A+, ITIL Foundation, or equivalent)

Weeks
Hours per Week
Full-Time/ Part-Time
Part Time
Minimum Compensation
$18.87 per hour
Open Date
07/02/2026
First Consideration By
08/03/2026
Closing Date
Open Until Filled
Yes
Special Instructions Summary
Danville Area Community College
Please follow the links to access the following:
  • Campus Map - https://dacc.edu/campus-map
  • Benefit Information - https://dacc.edu/hr/employee-benefits
  • Part-Time Positions - Only eligible for Paid Leave according to the PLAW Act.

Essential Job Function
Essential Job Function
Serve as the primary point of contact for all Help Desk requests, delivering prompt, professional, and customer-focused technical support to students, faculty, and staff.
Essential Job Function
Log, categorize, prioritize, and manage service requests using Help Desk software, ensuring accurate documentation, timely response, and adherence to established service levels.
Essential Job Function
Troubleshoot and resolve common technical issues related to user accounts, desktop and laptop systems, standard applications, printers, and basic audiovisual equipment.
Essential Job Function
Perform initial hardware diagnostics and basic repairs for systems within educational computer labs and administrative offices, coordinating external repair services or escalation when necessary.
Essential Job Function
Install, configure, and maintain standard software applications, operating systems, and peripheral devices, ensuring compatibility with information systems and infrastructure.
Essential Job Function
Provide the setup, installation, and maintenance of instructional media hardware and classroom technologies, ensuring proper integration with supported software and systems.
Essential Job Function
Provide frontline support for audiovisual systems and specialized equipment, assisting with basic troubleshooting and operational functionality.
Essential Job Function
Maintain and support operating systems and applications, including applying updates, performing system reimaging when necessary, and ensuring preservation of user data when applicable.
Essential Job Function
Maintain accurate and detailed documentation of technical issues, resolutions, and processes to support knowledge sharing and service continuity.
Essential Job Function
Escalate unresolved or complex technical issues to Tier 2 support, providing thorough documentation and context to facilitate efficient resolution.
Essential Job Function
Contribute to the development and ongoing improvement of a technical knowledge base to enhance support efficiency and consistency.
Essential Job Function
Assist in maintaining inventory records for hardware and software assets, ensuring proper tracking and lifecycle awareness.
Essential Job Function
Participate in basic quality control activities, including verifying system functionality and adherence to deployment standards.
Essential Job Function
Perform additional duties and responsibilities as assigned in support of departmental operations and information objectives.

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