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Entry Level Desktop Support Jobs in Algonquin, IL

End User Support Technician

Carol Stream, IL · On-site

$22.25 - $30.50/hr

The End User Support Technician provides first-line entry level basic to moderate complexity ... Desktop support to include automation with NinjaRmm/Intune or similar products (NinjaRmm a plus)

As an Entry-Level IT Support Technician, you will play a crucial role in ensuring the smooth ... Diagnose and resolve technical problems with desktops, laptops, printers, mobile devices, and other ...

Diagnose and troubleshoot technical problems, including desktop, laptop, printer, and mobile device ... Experience: Entry level, experience is welcomed * Technical Expertise: Understanding of Microsoft ...

Diagnose and troubleshoot technical problems, including desktop, laptop, printer, and mobile device ... Experience: Entry level, experience is welcomed * Technical Expertise: Understanding of Microsoft ...

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We provide full training, mentorship, and ongoing support to help you succeed from day one. Whether ... Laptop or desktop computer with webcam capability * Quiet workspace suitable for virtual meetings ...

PIONEER CENTER for Human Services IT Assistant (Part-Time) Entry Level Department: IT Job Status ... support, and general IT operations, while offering meaningful opportunities for learning and ...

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Entry Level Desktop Support information

See Algonquin, IL salary details

$9

$26

$44

How much do entry level desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level desktop support in Algonquin, IL is $26.41, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $30.10 per hour, depending on experience, location, and employer.

What is an Entry Level Desktop Support job?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What does a typical day look like for someone in an Entry Level Desktop Support role?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.
What are popular job titles related to Entry Level Desktop Support jobs in Algonquin, IL? For Entry Level Desktop Support jobs in Algonquin, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Desktop Support jobs in Algonquin, IL look for? The top searched job categories for Entry Level Desktop Support jobs in Algonquin, IL are:
What cities near Algonquin, IL are hiring for Entry Level Desktop Support jobs? Cities near Algonquin, IL with the most Entry Level Desktop Support job openings:
Infographic showing various Entry Level Desktop Support job openings in Algonquin, IL as of May 2026, with employment types broken down into 1% Internship, 12% Full Time, 22% Part Time, 7% Temporary, 55% Contract, and 3% Nights. Highlights an 85% Physical, and 15% Remote job distribution, with an average salary of $54,933 per year, or $26.4 per hour.
Future Opening: Entry Level IT Support Technician

Future Opening: Entry Level IT Support Technician

Prosource Wholesale

Chicago, IL • On-site

$22.25 - $30.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


ProSource Wholesale rating

7.0

Company rating: 7.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

14th of 43 rated home improvement retailers


Job description

Entry-Level IT Support Technician

Digital Systems & Integration is a dynamic and rapidly growing technology company committed to delivering exceptional services to our clients. We pride ourselves on innovation, efficiency, and a collaborative work environment. As part of our expansion, we are seeking a motivated Entry-Level IT Support Technician to join our team and contribute to our success.

Position Overview

As an Entry-Level IT Support Technician, you will play a crucial role in ensuring the smooth operation of our company's technological infrastructure. You will work closely with our team to provide technical assistance, troubleshoot issues, and maintain hardware and software systems. This role is ideal for individuals passionate about technology, problem-solving, and delivering excellent customer service.

Responsibilities
  • Provide first-line technical support to employees experiencing hardware, software, or network issues via phone, email, or in-person.
  • Diagnose and resolve technical problems with desktops, laptops, printers, mobile devices, and other peripherals.
  • Install, configure, and maintain software applications and operating systems.
  • Set up and troubleshoot network connectivity issues, including LAN, WAN, and VPN configurations.
  • Assist in the deployment and maintenance of IT infrastructure, including servers, routers, switches, and firewalls.
  • Collaborate with senior staff to identify and implement process improvements and best practices.
  • Document support activities, solutions, and configurations for future reference.
  • Participate in IT projects, such as system upgrades, migrations, and new technology implementations.
  • Stay current with emerging technologies and industry trends to enhance technical skills and knowledge.
Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Basic understanding of computer hardware, operating systems (Windows, macOS, Linux), and software applications.
  • Familiarity with networking concepts, protocols, and troubleshooting techniques.
  • Customer service-oriented mindset with a desire to assist others.
Benefits

- Competitive salary commensurate with experience.

- Comprehensive health, dental, and vision insurance plans.

- Retirement savings plan with employer match.

- Paid time off and holidays.

- Professional development opportunities and support for certifications.

- Collaborative and inclusive work culture with opportunities for growth and advancement.

Join DSI and embark on a rewarding career in IT where you can make a meaningful impact while expanding your skills and knowledge in a supportive environment.