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Entry Level Desktop Support Jobs in Justice, IL (NOW HIRING)

ProSource

Entry Level IT Support Technician

Chicago, IL · On-site

$50K - $70K/yr

As an Entry-Level IT Support Technician, you will play a crucial role in ensuring the smooth ... desktops, laptops, printers, mobile devices, and other peripherals. - Install, configure, and ...

Pepsico

Fleet Technician 3 (Entry Level)

Munster, IN · On-site

$39.97/hr

Team culture that supports knowledge sharing and growth * Clean facilities and a commitment to ... Experience working with computers (e.g., i-pad, using desktop computers, hand-held computers ...

Pepsico

Fleet Technician 3 (Entry Level)

Munster, IN · On-site

$39.97/hr

Team culture that supports knowledge sharing and growth * Clean facilities and a commitment to ... Experience working with computers (e.g., i-pad, using desktop computers, hand-held computers ...

All JobsDesktop Support JobsEntry Level Desktop Support JobsEntry Level Desktop Support Jobs in Justice, IL

Entry Level Desktop Support information

See Justice, IL salary details

$10

$27

$46

How much do entry level desktop support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level desktop support in Justice, IL is $27.48, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $31.35 per hour, depending on experience, location, and employer.

What is an entry level desktop support?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What does an entry level desktop support do?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

What are the key skills and qualifications needed to thrive in entry level desktop support?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What job categories do people searching Entry Level Desktop Support jobs in Justice, IL look for?

The top searched job categories for Entry Level Desktop Support jobs in Justice, IL are:

What cities near Justice, IL are hiring for Entry Level Desktop Support jobs?

Cities near Justice, IL with the most Entry Level Desktop Support job openings:

Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in Justice, IL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $57,162 per year, or $27.5 per hour.

Desktop Support Specialist - Entry Level

SDI Presence

Chicago, IL • On-site

$21.15 - $24.04/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Company
SDI Presence LLC is a leading IT services firm that leverages its strong team presence to advance clients toward a secure digital enterprise. With a 30-year corporate resume, SDI delivers multi and hybrid cloud infrastructure managed services, consulting and advisory solutions, work and asset management solutions, and application modernization and managed services. SDI serves major airports, utilities, commercial real estate portfolios, and government agencies across the U.S. Visit us at www.sdipresence.com and connect with us on XandLINKEDIN.

Summary
The Entry Level Desktop Support Specialist is responsible for ensuring workstations and peripherals are set up with the correct software and configurations. The position will require hands-on experience with imaging, deploying machines, and troubleshooting. It is important that this person is organized and should have the ability to work both independently and as a team member. Actual computer work can vary from troubleshooting (hardware/software), rebuilds, new builds, and helping with level one network issues.
This position will report to the Senior Desktop Lead.

SDI Presence Offers:
An hourly range: $21.15 - $24.04/hour
Base salary may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonuses or commissions.
Medical, Dental, Vision, company-provided Life Insurance, Short and long-term disability. Matched Retirement Savings, Wellness Program, Paid time off and much more!

Responsibilities

Provide first line technical support for the customers for both software and hardware problems
Ability to install and connect workstations and peripherals
Assist in deploying workstations throughout the airport (when needed)
Troubleshoot any issues that may come up related to deploying new workstations
Learn custom software for workstation deployment and troubleshooting
Perform daily monitoring, administration and operational functions of the environment
Day to day monitoring of custom software, collecting and preparing statistical data for analysis on system performance and availability (monitoring of system logs, software statistics)
Documentation of Procedures for system environment (ensure that all documentation is accurate and up to date)
Document issue resolution using the helpdesk ticketing system
Submit Request for Change forms when needed.
Maintain excellent communication with all end users and other members of the technology department
Assist other team members in executing various project tasks
Work with hardware break/fix vendor as needed
Execute other assigned tasks as delegated by the Customer, Senior Desktop Team Lead
Stay updated through professional training using internal and external resources toward certification.


Requirements
6+ months of experience setting up and disconnecting workstations or an interest in pursuing a career within IT
Understanding of various application installation and configuration
Strong documentation and communication skills
Ability to multitask
Able to pass a standard background check
Ability to work various shift schedules, including overnight, weekends, and holiday coverage, based on business needs.
Analytical thinking with ability to detect and resolve issues quickly
Attention to detail, ensures accurate information and documentation
Great verbal and written communication skills
Has the ability to work on site at both Chicago's International Airports (O'Hare and Midway)
Ability to work various shift schedules, including overnight, weekend, and holiday coverage, based on business needs.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer Statement
SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Staffing Firms
SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.

Employment Type: Full-Time

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