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Entry Level Desktop Support Jobs in Justice, IL (NOW HIRING)

Entry Level W-2 Configuration Center Computer Technician: We are seeking "Configuration Center ... desktop support and IT consulting. Why Work Here? Friendly environment. We prefer to promote from ...

As an Entry-Level IT Support Technician, you will play a crucial role in ensuring the smooth ... desktops, laptops, printers, mobile devices, and other peripherals. - Install, configure, and ...

Entry Level Desktop Support information

See Justice, IL salary details

$10

$27

$46

How much do entry level desktop support jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for entry level desktop support in Justice, IL is $27.48, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $31.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What is a Level 1 desktop support job description?

A Level 1 desktop support job involves providing basic technical assistance to users, such as troubleshooting hardware and software issues, setting up devices, and resolving common problems. It typically requires good communication skills, knowledge of operating systems, and familiarity with support tools like ticketing systems. This entry-level role often serves as the first point of contact in IT support teams.

What is an Entry Level Desktop Support job?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What jobs pay 4000 a week without a degree?

Entry-level desktop support roles typically do not pay $4,000 a week; however, experienced IT support specialists with certifications like CompTIA A+ or Network+ can earn higher wages, especially with overtime or in high-demand environments. Generally, achieving such high weekly pay without a degree requires advanced skills, certifications, or experience in specialized areas like network administration, cybersecurity, or consulting, which may also involve freelance or contract work.

What does a typical day look like for someone in an Entry Level Desktop Support role?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

Is desktop support a good entry level job?

Desktop support is a common entry-level IT role that involves troubleshooting hardware and software issues, often requiring basic knowledge of operating systems and networking. It provides valuable technical experience and customer service skills, making it a good starting point for a career in IT. Certifications like CompTIA A+ can enhance job prospects in this field.

Can I land a help desk job with no experience?

Entry level desktop support roles often do not require prior professional experience, but having basic knowledge of operating systems, troubleshooting skills, and familiarity with common tools like ticketing systems can improve your chances. Certifications such as CompTIA A+ can also help demonstrate your skills to employers. Many employers are willing to train candidates with a strong interest in IT and customer service skills.
What job categories do people searching Entry Level Desktop Support jobs in Justice, IL look for? The top searched job categories for Entry Level Desktop Support jobs in Justice, IL are:
What cities near Justice, IL are hiring for Entry Level Desktop Support jobs? Cities near Justice, IL with the most Entry Level Desktop Support job openings:
Infographic showing various Entry Level Desktop Support job openings in Justice, IL as of July 2026, with employment types broken down into 6% Locum Tenens, 70% Full Time, 12% Part Time, 1% Temporary, and 11% Contract. Highlights an 74% Physical, 3% Hybrid, and 23% Remote job distribution, with an average salary of $57,162 per year, or $27.5 per hour.

Tech & Sim Support Specialist -Tier1/2

Covista

Addison, IL โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago


Job description

Company Description
Chamberlain
With more than 135 years of history in healthcare education and as the largest nursing school in the country, Chamberlain University is committed to delivering a high-value education that prepares students to thrive as healthcare professionals. We call this commitment Chamberlain Careยฎ-our dedication to providing students with the tools and resources to succeed while immersed in a community of care. By living Chamberlain Careยฎ, we graduate healthcare professionals who transform the health of people worldwide.
Chamberlain is comprised of the College of Nursing and the College of Health Professions. The College of Nursing offers a three-year Bachelor of Science in Nursing degree program and flexible post-licensure programs, such as the RN to BSN option, Master of Science in Nursing degree program, Doctor of Nursing Practice degree program and graduate certificates. The College of Health Professions also offers the Master in Public Health, Master of Social Work and Master of Physician Assistant Studies degree programs.
Chamberlain is accredited by the Higher Learning Commission (www.hlcommission.org), an institutional accreditation agency recognized by the U.S. Department of Education. Learn more about Chamberlain at www.chamberlain.edu, and follow Chamberlain on Instagram, Facebook and LinkedIn.
Job Description
Opportunity at a Glance
The Technical & Simulation Support Specialist is a Tier 2 support technician with advanced technical skills and knowledge of supporting classroom and back office operations. This position supports all campus equipment and services at the campus and associated campuses/remote locations. In addition to the above, this role is responsible for providing intermediate level of technical support to the SimCare center.
Responsibilities
  • IT Support:
  • Provides Tier 1 & 2 support to the campus and associated campuses/remote locations.
  • Coordinates daily inspections of classroom equipment and processes repair tickets accordingly.
  • Builds images and software packages to deploy.
  • Assists Student Workers and Support Tech I with Student Help Desk support issues.
  • Assists in the supervision of Student Workers and/or temporary workers.
  • Ensures lab equipment is meeting the requirements of the Academic delivery.
  • Assists in maintaining lab security of equipment and software at all sites.
  • Assists with network, sever, and telecommunication support.
  • Follows standard operating guides and ensures compliance.
  • Participates in training and evaluative sessions and recommends methods to improve lab environments.
  • Performs troubleshooting and support functions for staff, students, and faculty.
  • Acts as point of contact (liaison) for facilities related needs (responsible for coordinating onsite vendor work)
  • SimCare Support
  • The Specialist III is required to provide an intermediate level of support to the SimCare Center
  • Requires approximately 10 hours per week
  • Respond to requests, service calls and equipment setup assistance on short notice.
  • Attend and support all Simlab on-site training, webinars and conferences.
  • Ensure all equipment is setup and is in good working order.
  • Should be able to provide intermediate level of support for the following:
  • SIMLABS:
  • SAM II Model, Computer and Sim Scopes.
  • Laerdal Mid-fidelity Manikins (8), Sim Pads and Link Boxes.
  • Podium PCs (2) and Projectors (2).
  • WOW Carts and laptops. (4)
  • Prep Area:
  • Medsure dispense cart and computer.
  • Control Room /Simbay:
  • Gaumard High-Fidelity Manikins, Noelle, Baby Hal, 5-year old Hal and Laptops, software updates and daily operations.
  • Learning Space AIO computer, AV Display control box and LCD TV monitor and Cameras.
  • Simbay: Noelle and Baby Hal/5 Year old Hal, monitors (3), Computers (3).
  • Laerdal SimMan 3G, laptop, software updates and daily operations.
  • Learning Space AIO computer, AV Display control box and LCD TV monitor and Cameras.
  • Briefing Rooms:
  • Computers/LCD display/AV and Conference equipment.
  • Learning Space Website/Server Support.
  • Nurses Station:
  • Computer and Network Printer
  • Miscellaneous:
  • Setup for training sessions with conference phone as needed.
  • Perform support tasks for classroom and lab equipment.
  • Completes other duties as assigned.
  • Performs other duties as assigned
  • Complies with all policies and standards

Qualifications
  • Associate's Degree in a technical field Preferred
  • 2 years' experience with desktop support or in a help desk Required and
  • 2 years' experience with Microsoft Active Directory in a large network environment Required and
  • Entry level experience with networking, data, and voice systems. Required and
  • Experience with classroom equipment Preferred
  • Knowledge of Microsoft Operating Systems, installation, and troubleshooting.
  • Advanced PC troubleshooting skills.
  • Good working knowledge with Hardware/Software installation in a network environment.
  • Knowledge of printer troubleshooting and repair.
  • This position may require occasional evening and weekend work.
  • Ability to lift up to 50 lbs.
  • Must achieve Chamberlain University SimCare Technical Support Certification as evidenced by successfully completing Laerdal, Gaumard and Learning Space training Required and
  • MCP and A+ certification Preferred

Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $38,894 and $68,341. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Covista offers a robust suite of benefits including:
  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • Participation in Covista's Flexible Time Off (FTO) Policy
  • 12 Paid Holidays
    For more information related to our benefits please visit:
    https://careers.covista.com/benefits

Equal Opportunity - Minority / Female / Disability / V / Gender Identity / Sexual Orientation