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Entry Level Desktop Support Jobs in Pennsylvania

... Desktop, Support, Imaging, Windows 11, Help desk, Troubleshooting hardware, O365, Windows, Office 365, Mac, Apple Experience Level Entry Level Job Type & Location This is a Contract position based ...

... Desktop, Support, Imaging, Windows 11, Help desk, Troubleshooting hardware, O365, Windows, Office 365, Mac, Apple Experience Level Entry Level Job Type & Location This is a Contract position based ...

It Support Technician

Erie, PA ยท On-site

$15 - $17/hr

... Desktop, Support, Imaging, Windows 11, Help desk, Troubleshooting hardware, O365, Windows, Office 365, Mac, Apple Experience Level Entry Level Job Type & Location This is a Contract position based ...

AV Technician - Malvern

Malvern, PA ยท On-site

$19.75 - $25.25/hr

Sky Systems, Inc. is seeking an L1 AV Technician to provide onsite support for desktops and audio ... Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training) โ€ข Audio Visual ...

Junior Staff Accountant

Southampton, PA ยท On-site

$25 - $28/hr

We are looking for an entry-level Staff Accountant to join a public accounting team on a long-term ... Desktop to manage accounting records and client books effectively. * Support audit and tax season ...

New

Service Desk Analyst l

Pittsburgh, PA ยท On-site

$20 - $27.25/hr

Ability to support common business applications, VPN clients, and virtual desktop environments ... Industry-recognized entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ...

Service Desk Analyst l

Pittsburgh, PA ยท On-site

$20 - $27.25/hr

Ability to support common business applications, VPN clients, and virtual desktop environments ... Industry-recognized entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ...

Service Desk Analyst l

Pittsburgh, PA ยท On-site

$20 - $27.25/hr

Ability to support common business applications, VPN clients, and virtual desktop environments ... Industry-recognized entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ...

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Entry Level Desktop Support information

See Pennsylvania salary details

$10

$27

$45

How much do entry level desktop support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level desktop support in Pennsylvania is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $30.87 per hour, depending on experience, location, and employer.

What is an entry level desktop support?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What does an entry level desktop support do?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

What are the key skills and qualifications needed to thrive in entry level desktop support?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What are the most commonly searched types of Desktop Support jobs in Pennsylvania?

The most popular types of Desktop Support jobs in Pennsylvania are:

What are popular job titles related to Entry Level Desktop Support jobs in Pennsylvania?

For Entry Level Desktop Support jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Entry Level Desktop Support jobs in Pennsylvania look for?

The top searched job categories for Entry Level Desktop Support jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Entry Level Desktop Support jobs?

Cities in Pennsylvania with the most Entry Level Desktop Support job openings:

Infographic showing various Entry Level Desktop Support job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $56,285 per year, or $27.1 per hour.

Help Desk/Desktop Support Analyst

Robert Half

Philadelphia, PA โ€ข On-site

$20.75 - $28.25/hr

Temporary

Posted 3 days ago

New


Job description

We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who enjoys solving everyday technology issues, delivering excellent customer service, and keeping support requests organized from intake through resolution. The role focuses on assisting users with common desktop, access, and connectivity problems while maintaining accurate records of all service activity.
Responsibilities:
• Provide remote support to end users by identifying and resolving issues related to software, login credentials, and network connectivity.
• Manage incoming service requests by logging details, assigning priority levels, updating ticket status, and ensuring timely follow-up through the ticketing platform.
• Perform routine user account support, including password resets and unlocking accounts within Active Directory.
• Troubleshoot Microsoft Windows 10 desktop issues and assist users with general system-related problems.
• Support users with Microsoft 365 and Google Workspace applications by addressing access and basic functionality concerns.
• Assist with multi-factor authentication issues and help users regain secure access to business applications.
• Maintain clear and complete documentation for support activities to promote accurate tracking and efficient issue resolution.• Experience or demonstrated ability in help desk, desktop support, or technical troubleshooting in a user-facing environment.
• Working knowledge of Active Directory, including basic account administration tasks.
• Familiarity with Microsoft Windows 10 and general desktop support practices.
• Understanding of service desk ticket handling, including documenting, prioritizing, and tracking requests.
• Ability to support users with patience, professionalism, and strong customer service skills.
• Exposure to Microsoft 365, Google Workspace, and multi-factor authentication tools.
• High school diploma or equivalent is required.
• CompTIA A+ or similar entry-level technical certifications are a plus.

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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948