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Entry Level Desktop Support Jobs in Pennsylvania

Sky Systems, Inc. (SkySys)

AV Technician - Malvern

Malvern, PA · On-site

$19.75 - $25.25/hr

Sky Systems, Inc. is seeking an L1 AV Technician to provide onsite support for desktops and audio ... Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training) • Audio Visual ...

RedHelm

Service Desk Analyst l

Pittsburgh, PA

$20 - $27.25/hr

Ability to support common business applications, VPN clients, and virtual desktop environments ... Industry-recognized entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ...

RedHelm

Service Desk Analyst l

Pittsburgh, PA · On-site

$20 - $27.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ability to support common business applications, VPN clients, and virtual desktop environments ... Industry-recognized entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ...

RedHelm

Service Desk Analyst l

Pittsburgh, PA

$20 - $27.25/hr

Ability to support common business applications, VPN clients, and virtual desktop environments ... Industry-recognized entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ...

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Entry Level Desktop Support information

See Pennsylvania salary details

$10

$27

$45

How much do entry level desktop support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level desktop support in Pennsylvania is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $30.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in entry level desktop support?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What is an entry level desktop support?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What does an entry level desktop support do?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

What are the most commonly searched types of Desktop Support jobs in Pennsylvania?

The most popular types of Desktop Support jobs in Pennsylvania are:

What are popular job titles related to Entry Level Desktop Support jobs in Pennsylvania?

For Entry Level Desktop Support jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Entry Level Desktop Support jobs in Pennsylvania look for?

The top searched job categories for Entry Level Desktop Support jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Entry Level Desktop Support jobs?

Cities in Pennsylvania with the most Entry Level Desktop Support job openings:

Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,285 per year, or $27.1 per hour.

Senior Lab System Support Engineer

Compunnel

Reading, PA • On-site

Contractor

Posted 4 days ago

Job description

Job Summary
Sr Lab System Support Engineer plays a key role in supporting laboratory operations by ensuring the smooth functioning of lab systems, analytical instruments, and data workflows. This entry-level position is ideal for candidates with a background in life sciences or IT who are eager to work in a regulated pharmaceutical environment.
Must Have's:
1. Lab system life cycle management
2. Lab system vendor handling
3. Lab system business processes understanding in pharmaceutical regulatory environment
Roles & Responsibilities
  • Lab System Lifecycle Management:
  • Manage end to end lab system lifecycle including implementation validation maintenance and decommissioning
  • Ensure compliance with SDLC CSV GxP and regulatory standards
  • Handle system upgrades patching backup archival and audit readiness
  • Lab System Vendor Handling:
  • Act as point of contact for vendors for installation support and issue resolution
  • Coordinate maintenance upgrades and ensure SLA and regulatory compliance
  • Manage vendor deliverables documentation and escalation handling
  • Lab System Business Process Understanding in Pharmaceutical Regulatory Environment. Understand lab workflows and align systems with business and regulatory requirements. Ensure compliance with GLP GMP GxP and data integrity standards
  • Collaborate with QA IT and lab teams to support audits and process improvements

Key Skills & Expertise
  • Good Knowledge and understanding on the GXP.
  • Good knowledge of Computer System Validation.
  • Good understanding of laboratory instruments and analytical techniques.
  • Familiarity with lab software systems.
  • Strong problem-solving and communication skills.
  • Ability to work in a regulated environment and follow SOPs.
  • Good Knowledge of Ticketing systems (ServiceNow/Remedy etc)
  • Good Knowledge on the Problem/Deviation/Change/CAPA Management Process.

Job Duties:
  • Provide first-level hands & feet support for laboratory software systems and instrument integration platforms.
  • Oversee daily lab activities including scheduling, equipment maintenance, and workflow optimization.
  • Act as a liaison between the lab and external entities (e.g., regulatory bodies, partner institutions).
  • User Management Activities (E.g: User Creation, Modification & Deletions etc.)
  • Hardware related PC/Network - Coordination with Desktop support team
  • Vendor communications, coordination during the System Hardware failures & any other Maintenances
  • Backup of the Standalone and Benchtop systems on regular basis
  • Application Software upgrades on the standalone systems.
  • Onboarding and off boarding Lab systems
  • Monthly patching coordination.
  • Backup & Restoration for the Lab systems
  • Lac/es Configuration
  • Update SOPs/ WIs
  • Assist in troubleshooting software and hardware issues related to lab instruments (e.g., HPLC, GC, spectrophotometers).
  • Ensure accurate documentation of system configurations, user guides, and troubleshooting procedures.
  • Help maintain audit trails and support data archival processes.
  • Support compliance with Good Laboratory Practices (GLP), Good Manufacturing Practices (GMP), and FDA regulations.
  • Ensure systems are validated and maintained according to SOPs and validation protocols.
  • Work closely with lab analysts, QA, and IT teams to resolve system-related issues.
  • Participate in cross-functional meetings to improve lab workflows and system performance.
  • Support Audits Queries from the LAB IT side.

Education:
Bachelor's degree in Life Sciences, Chemistry, Biology, Computer Science, or related field.
8+ years of experience in a laboratory or IT support role.
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About Compunnel

Sourced by ZipRecruiter

Compunnel is a well-known company located in Plainsboro, NJ, US, recognized in the industry of IT Services and Solutions. Established in 1989, Compunnel offers a suite of services that help businesses integrate technology efficiently into their operations, a recognizable name in the IT solutions sphere for over three decades. The company’s service portfolio includes Digital Transformation, Business Intelligence, Cloud Services, Cybersecurity, and Application Modern Services, among others. Guided by its mission "to innovate with industry-leading digital solutions and disruptive tech strategies for unimagining business growth," the company underlines its commitment to offering out-of-the-box solutions to its clients. Remarkable achievements of the company include serving more than 30 Fortune 500 companies and providing job opportunities for over 50,000 individuals.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

1994

Social media

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