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Desktop Support Manager Jobs in Pennsylvania (NOW HIRING)

ConfigUSA

Desktop Support

Malvern, PA · On-site

$19.75 - $25.25/hr

... Technology requirements Desktop Support L2/L3 desktop support Excellent analytical ... Industry standard applications Experience in managing VIP clients Printer Support and ...

Star Source Consulting

Desktop Support

Butler, PA · On-site

$18.25 - $23.25/hr

Previous Desktop Support experience * Experience in break/fix and re-imaging PCs * Experience supporting Microsoft Office * Previous experience upgrading desktops from Win7 to Win10 in a corporate ...

Artech Information System LLC

DESKTOP SUPPORT

Washington, PA · On-site

$18.75 - $24/hr

Desktop Support Representative Distributed Client Services Location: WASHINGTON,PA Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Star Source Consulting

Desktop Support

Butler, PA · On-site

$18.25 - $23.25/hr

Previous Desktop Support experience * Experience in break/fix and re-imaging PCs * Experience supporting Microsoft Office * Previous experience upgrading desktops from Win7 to Win10 in a corporate ...

Acclaim Systems

Desktop Support

Harrisburg, PA · On-site

Office 365 productivity application support * Troubleshooting desktop/laptop/mobile device issues ... SCCM and MDM to manage Windows, iOS, and Android end user devices

Sira Consulting

Desktop Support

Wexford, PA

$24/hr

Provide hands‑on support for: * Laptops and desktops * Monitors (single/multi‑display) * Printers (local and network) * Docking stations, keyboards, mice, accessories * Replace faulty components ...

Posted today

AA2IT

Desktop Support Technician

Reading, PA · On-site

$19.50 - $24.75/hr

The primary responsibilities include troubleshooting desktop and laptop issues, providing support via phone or in-person, and managing equipment installations in meeting rooms. Responsibilities : • ...

Artech Information System LLC

desktop support

Philadelphia, PA · On-site

$20.50 - $26/hr

Desktop Support Specialist Location: PHILADELPHIA, PA Duration: 12 + months (possible extension) Skills Overview: Deskside skills, win 7, office 2014, 365...Encryption, break fix, IMAC installation ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Collegeville, PA · On-site

$20 - $23/hr

POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA ... Support mobile device management (MDM) for iOS and Android devices within the enterprise ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Reading, PA · On-site

$20 - $23/hr

POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA ... Support mobile device management (MDM) for iOS and Android devices within the enterprise ...

MKS2 Technologies

Desktop Support Analyst

Boyers, PA

$110K - $120K/yr

Desktop Support Analyst Labor Category: Computer Network Support Specialist - Journeyman Location ... This position supports Enterprise Endpoint Infrastructure Management (EEIM) initiatives and ...

Posted today

AA2IT

Desktop Support Technician

Allentown, PA · On-site

$20 - $25.50/hr

... support, and managing hardware support tasks including break/fix for various devices ... Required : • Desktop Break/Fix Experience and 3 years • Imaging Experience and 3 years • ...

MKS2 Technologies

Desktop Support Analyst

Boyers, PA · On-site

$110K - $120K/yr

Desktop Support Analyst Labor Category: Computer Network Support Specialist - Journeyman Location ... This position supports Enterprise Endpoint Infrastructure Management (EEIM) initiatives and ...

Posted today

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Pennsylvania

Desktop Support Manager information

See Pennsylvania salary details

$14

$36

$60

How much do desktop support manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for desktop support manager in Pennsylvania is $36.26, according to ZipRecruiter salary data. Most workers in this role earn between $24.09 and $48.17 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.
More about Desktop Support Manager jobs

What are the most commonly searched types of Desktop Support jobs in Pennsylvania?

The most popular types of Desktop Support jobs in Pennsylvania are:

What are popular job titles related to Desktop Support Manager jobs in Pennsylvania?

For Desktop Support Manager jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Desktop Support Manager jobs in Pennsylvania look for?

The top searched job categories for Desktop Support Manager jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Desktop Support Manager jobs?

Cities in Pennsylvania with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $75,420 per year, or $36.3 per hour.

Desktop Support

ConfigUSA

Malvern, PA • On-site

$19.75 - $25.25/hr

Contractor

Re-posted 20 days ago

Job description

Role Name - Deskside Support Engineer
ROLE_DESCRIPTION -

Experience Required
Technology requirements
Desktop Support
L2/L3 desktop support
Excellent analytical & troubleshooting skills
Good knowledge in desktop operating systems and troubleshooting issues.
Strong communication skills, Good Personality / Present ability
Client-side Mail system (MS Outlook), MS Office and other Industry standard applications
Experience in managing VIP clients
Printer Support and Troubleshooting.
Device Validation
Visual inspection of devices as requested
Device Inventory capabilities and physical comparison to inventory lists
Roles & Responsibilities
Basic troubleshooting and repair of IT equipment failures
Power on/power off devices
Reset Remote Management connection ID's and Passwords
Reseat cables
General Troubleshooting and visual verification to assist remote troubleshooting efforts
Check power connections
Provide feedback on console display (e.g. stop errors, blue screen, etc.)
Identify and report audible errors and system failures
Is good Team player to work collaboratively with other team member
Good Customer/Vendor handling skills