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Desktop Support Jobs in Pennsylvania (NOW HIRING)

ConfigUSA

Desktop Support

Malvern, PA · On-site

$19.75 - $25.25/hr

Role Name - Deskside Support Engineer ROLE_DESCRIPTION -  Experience Required Technology requirements Desktop Support L2/L3 desktop support Excellent analytical & troubleshooting skills Good ...

Star Source Consulting

Desktop Support

Butler, PA · On-site

$18.25 - $23.25/hr

Previous Desktop Support experience * Experience in break/fix and re-imaging PCs * Experience supporting Microsoft Office * Previous experience upgrading desktops from Win7 to Win10 in a corporate ...

Artech Information System LLC

DESKTOP SUPPORT

Washington, PA · On-site

$18.75 - $24/hr

Desktop Support Representative Distributed Client Services Location: WASHINGTON,PA Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Star Source Consulting

Desktop Support

Butler, PA · On-site

$18.25 - $23.25/hr

Previous Desktop Support experience * Experience in break/fix and re-imaging PCs * Experience supporting Microsoft Office * Previous experience upgrading desktops from Win7 to Win10 in a corporate ...

Sira Consulting

Desktop Support

Wexford, PA

$24/hr

Provide hands‑on support for: * Laptops and desktops * Monitors (single/multi‑display) * Printers (local and network) * Docking stations, keyboards, mice, accessories * Replace faulty components ...

New

Acclaim Systems

Desktop Support

Harrisburg, PA · On-site

Office 365 productivity application support * Troubleshooting desktop/laptop/mobile device issues hardware and software * Utilize SCCM, Intune, & AD Group Policies to keep devices updated, distribute ...

AA2IT

Desktop Support Technician

Reading, PA · On-site

$19.50 - $24.75/hr

AA2IT is a company seeking a Desktop Support Technician to assist First Energy employees. The primary responsibilities include troubleshooting desktop and laptop issues, providing support via phone ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Collegeville, PA · On-site

$20 - $23/hr

POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Reading, PA · On-site

$20 - $23/hr

POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician ...

MKS2 Technologies

Desktop Support Analyst

Boyers, PA

$110K - $120K/yr

Desktop Support Analyst Labor Category: Computer Network Support Specialist - Journeyman Location: Government Site (On-Site) Clearance Requirements: Secret or above. Salary Range: $110,000-$120,000 ...

New

AA2IT

Desktop Support Technician

Allentown, PA · On-site

$20 - $25.50/hr

AA2IT is a company focused on providing IT support services, and they are seeking a Desktop Support Technician. The role involves imaging and building Windows 10 computing devices, providing deskside ...

MKS2 Technologies

Desktop Support Analyst

Boyers, PA · On-site

$110K - $120K/yr

Desktop Support Analyst Labor Category: Computer Network Support Specialist - Journeyman Location: Government Site (On-Site) Clearance Requirements: Secret or above. Salary Range: $110,000-$120,000 ...

New

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All JobsDesktop Support JobsDesktop Support Jobs in Pennsylvania

Desktop Support information

See Pennsylvania salary details

$13

$23

$33

How much do desktop support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for desktop support in Pennsylvania is $23.02, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $24.81 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Pennsylvania?

The most popular types of Desktop Support jobs in Pennsylvania are:

What are popular job titles related to Desktop Support jobs in Pennsylvania?

For Desktop Support jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Pennsylvania look for?

The top searched job categories for Desktop Support jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Desktop Support jobs?

Cities in Pennsylvania with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,881 per year, or $23 per hour.

Desktop Support

ConfigUSA

Malvern, PA • On-site

$19.75 - $25.25/hr

Contractor

Re-posted 21 days ago

Job description

Role Name - Deskside Support Engineer
ROLE_DESCRIPTION -

Experience Required
Technology requirements
Desktop Support
L2/L3 desktop support
Excellent analytical & troubleshooting skills
Good knowledge in desktop operating systems and troubleshooting issues.
Strong communication skills, Good Personality / Present ability
Client-side Mail system (MS Outlook), MS Office and other Industry standard applications
Experience in managing VIP clients
Printer Support and Troubleshooting.
Device Validation
Visual inspection of devices as requested
Device Inventory capabilities and physical comparison to inventory lists
Roles & Responsibilities
Basic troubleshooting and repair of IT equipment failures
Power on/power off devices
Reset Remote Management connection ID's and Passwords
Reseat cables
General Troubleshooting and visual verification to assist remote troubleshooting efforts
Check power connections
Provide feedback on console display (e.g. stop errors, blue screen, etc.)
Identify and report audible errors and system failures
Is good Team player to work collaboratively with other team member
Good Customer/Vendor handling skills