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Desktop Support Jobs in Philadelphia, PA (NOW HIRING)

STI

Desktop Support

Trenton, NJ ยท On-site

$23.25 - $31.25/hr

Role: Desktop Support Location: Trenton, NJ Duration: Long-Term contract Onsite Description: Assists end users in resolving hardware and software issues by fielding telephone calls and email ...

ConfigUSA

Desktop Support

Malvern, PA ยท On-site

$19.75 - $25.25/hr

Role Name - Deskside Support Engineer ROLE_DESCRIPTION - ๎„“ Experience Required Technology requirements Desktop Support L2/L3 desktop support Excellent analytical & troubleshooting skills Good ...

Artech Information System LLC

desktop support

Philadelphia, PA ยท On-site

$20.50 - $26/hr

Desktop Support Specialist Location: PHILADELPHIA, PA Duration: 12 + months (possible extension) Skills Overview: Deskside skills, win 7, office 2014, 365...Encryption, break fix, IMAC installation ...

STI

Desktop Support

Trenton, NJ ยท On-site

$20.25 - $25.75/hr

Role: Desktop Support Location: Trenton, NJ Duration: Long-Term contract Need only locals Direct Client 100% Onsite work Skill Required /Desired Amount of Experience Professional work experience ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Collegeville, PA ยท On-site

$20 - $23/hr

POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician ...

STI

Desktop Support Technician

Trenton, NJ ยท On-site

$20.25 - $25.75/hr

The Desktop Support Technician supports in-house teams and responds in person to helpdesk tickets. Responds to help desk tickets. Works with vendor support contacts to resolve technical problems with ...

1 point system

Desktop Support Specialist

Wilmington, DE ยท On-site

The Desktop Support Specialist provides day to day support in updating windows equipment. Responsible for maintaining and updating Windows-based devices across the organization. This role focuses on ...

Rsli

Desktop Support Engineer

Philadelphia, PA ยท Hybrid

$30.01 - $37.52/hr

Bachelor's or Associate's Degree in Information Technology, Computer Science, or related field * 5 years of desktop support experience required. * Comp TIA A+, Comp TIA Network+, and/or Microsoft ...

hongrp

DESKTOP SUPPORT TECHNICIAN BDCI

Pennsauken, NJ

$60/hr

Position Summary We are seeking a skilled and customer-focused Desktop Support Technician to join our IT Support Services team. This role is responsible for providing hands-on technical support in a ...

Staffingine LLC

Desktop Support in pharma

Collegeville, PA ยท On-site

$20 - $25.50/hr

Desktop Support in pharma Job Location: Collegeville, PA Job Type: Contract * Maintain existing computer infrastructure (5000 PCs globally). * Image/Onboard new computers into the domain and network.

Talent Groups

Onsite // Field Desktop Support

Wilmington, DE ยท On-site

$19.75 - $25/hr

Onsite Field Desktop Support Contract Wilmington, DE ROLE PURPOSE The IT Deskside Support Engineer is responsible for delivering hands on, onsite technical support within healthcare facilities to ...

Volto USA

Desktop Support at West Chester, PA

West Chester, PA ยท On-site

$19.25 - $24.50/hr

West Chester, PA Duration: 6 months Onsite Deskside/Desktop Support * Comfortable with core onsite support functions (4 years+ experience) such as hardware triage, imaging, deployments, device ...

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All JobsDesktop Support JobsDesktop Support Jobs in Philadelphia, PA

Desktop Support information

See Philadelphia, PA salary details

$14

$23

$33

How much do desktop support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for desktop support in Philadelphia, PA is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $25.00 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Philadelphia, PA?

The most popular types of Desktop Support jobs in Philadelphia, PA are:

What are popular job titles related to Desktop Support jobs in Philadelphia, PA?

For Desktop Support jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Philadelphia, PA look for?

The top searched job categories for Desktop Support jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Desktop Support jobs?

Cities near Philadelphia, PA with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Philadelphia, PA as of August 2026, with employment types broken down into 81% Full Time, 3% Part Time, 3% Temporary, and 13% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $48,200 per year, or $23.2 per hour.

Desktop Support

Trenton, NJ โ€ข On-site

STI
See more jobs at STIexternal

$23.25 - $31.25/hr

Full-time

Re-posted 22 days ago

Job description

Role: Desktop Support
Location: Trenton, NJ
Duration: Long-Term contract
Onsite
Description:
Assists end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Works under immediate supervision. May require an associate's degree in a related area.
Responsibilities:
imaging, configuration and deployment of new devices. Data migration from the existing to the new device, as well as updating of Treasury systems for device tracking and inventory. Systems used are SCCM and Provance.
Provide excellent customer service as defined in the client service level agreement and demonstrated collaborative relationships within Information Services.
-Deliver a high level of customer service and professional interaction with internal customers, management, and administration.
Required/Desired Skills
SkillRequired /DesiredAmountof ExperienceExperience providing Customer Service to internal customers, management, and administration.Required5YearsExperience providing Desktop support functions including visiting the end user area to research and resolve hardware/software/connectivity issues.Required5YearsExperience providing desktop support for a variety of business and software development applications.Required5YearsEperience providing desktop support to end-users and suggesting alternative solutions for hardware requirements.Required5YearsExperience Installing, configuring and troubleshooting computer hardware, operating systems, network configurations and softwareRequired5YearsExperience Performing Backup/Recovery, and troubleshooting network connectivity issues.Required5YearsExperience troubleshooting/supporting Windows 10 desktops/laptops/tabletsRequired5YearsExperience with SCCM to image computersRequired5YearsExperience troubleshooting/supporting Windows 11 desktops/laptops/tabletsRequired5YearsExperience with Support and configuration of Andriod mobile phones.Required5Years

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