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Desktop Manager Jobs in Philadelphia, PA (NOW HIRING)

Cooper University Hospital

Network Analyst

Camden, NJ

$34 - $56/hr

... desktop manager repeat customer problems, and patterns that are observed in order to analyze trends and address the core problem Other duties as assigned Minimum of 2 years' experience in computer ...

Cooper University Hospital

Network Analyst

Camden, NJ · On-site

$56/hr

... desktop manager repeat customer problems, and patterns that are observed in order to analyze trends and address the core problem Other duties as assigned Experience Required Minimum of 2 years ...

Cooper University Hospital

Network Analyst

Camden, NJ · On-site

$56/hr

... desktop manager repeat customer problems, and patterns that are observed in order to analyze trends and address the core problem Other duties as assigned Experience Required Minimum of 2 years ...

Cooper University Hospital

Network Analyst

Camden, NJ

$56/hr

... desktop manager repeat customer problems, and patterns that are observed in order to analyze trends and address the core problem Other duties as assigned Experience Required Minimum of 2 years ...

STI

Desktop Support

Trenton, NJ · On-site

$23.25 - $31.25/hr

Role: Desktop Support Location: Trenton, NJ Duration: Long-Term contract Onsite Description ... management, and administration. Required/Desired Skills Skill Required /Desired Amount of ...

Service Global, Inc

Desktop EUC L1

Malvern, PA · On-site

$19.75 - $25.25/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and deskside support services. * Manage hard- and soft-break fix services for laptops and ...

ConfigUSA

Desktop Support

Malvern, PA · On-site

$19.75 - $25.25/hr

... Technology requirements Desktop Support L2/L3 desktop support Excellent analytical ... Industry standard applications Experience in managing VIP clients Printer Support and ...

Robert Half

Desktop Technician

Philadelphia, PA · On-site

$18.05 - $20.90/hr

We are looking for a Desktop/Network Technician to support and strengthen enterprise network ... Participate in rack-and-stack activities, cable management, and network closet organization. Assist ...

AA2IT

Desktop Support Technician II -Camden, NJ

Camden, NJ · On-site

$20.50 - $26/hr

The role involves installing, configuring, and troubleshooting desktop systems while leading others and managing administrative tasks. Responsibilities : • Provides day-to-day technical support to ...

Ruri Software Technologies LLC

Desktop Engineer

PA · On-site

Desktop Engineer Location: Onsite in Malvern PA - Need to be on site Candidate should have worked ... Manage IT Asset lifecycle management for the location/region including, asset collection ...

STI

Desktop Support Technician

Trenton, NJ · On-site

$20.25 - $25.75/hr

The Desktop Support Technician supports in-house teams and responds in person to helpdesk tickets. Responds to help desk tickets. Works with vendor support contacts to resolve technical problems with ...

Ohm Systems, Inc

Be Seen First

Desktop Specialist

Camden, NJ · On-site

$20 - $21/hr

Support leadership in managing customer expectations for project implementation. * Understand the ... Understanding of Windows Operating Systems (desktop, server), as well as various mobile operating ...

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All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Philadelphia, PA

Desktop Manager information

See Philadelphia, PA salary details

$21.2K

$84.4K

$127.1K

How much do desktop manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for desktop manager in Philadelphia, PA is $84,366.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,100.00 and $96,400.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What are the most commonly searched types of Desktop jobs in Philadelphia, PA?

The most popular types of Desktop jobs in Philadelphia, PA are:

What are popular job titles related to Desktop Manager jobs in Philadelphia, PA?

For Desktop Manager jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Philadelphia, PA look for?

The top searched job categories for Desktop Manager jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Desktop Manager jobs?

Cities near Philadelphia, PA with the most Desktop Manager job openings:

Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Philadelphia, PA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $84,366 per year, or $40.6 per hour.

Network Analyst

Cooper University Hospital

Camden, NJ

$34 - $56/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago

Cooper University Health Care rating

7.5

Company rating: 7.5 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

233rd of 898 rated healthcare providers

Job description

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.


The Network Analyst role is to ensure the stability, integrity, and efficient operation of the in-house desktop and servers that support core organizational functions.  

This is achieved by monitoring, maintaining, supporting, and optimizing all networked devices, software and associated operating systems.  

The Network Analyst will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments.

Provide escalation support for all desktop, network, and server related issues and backfill desktop support when necessary.

Act as a liaison between the Desktop Support Team and the Server, Network, Applications and, Security Teams.

Support Single-Sign on infrastructure and troubleshoot SSO issues.

Participate in Systems and Network Support On-Call Rotation/Resolution

Tracks, prioritizes and documents IT requests

Maintains working knowledge of current equipment

Diagnoses software and hardware problems relating to the desktop and networking environment

Identifies problems and repairs printers, desktops and peripherals

Interfaces with IS and vendors to resolve issues onsite

Educates end users on technology

Keeps up-to-date on industry trends and continuously enhances professional expertise and knowledge 

Leaves calling card or note when servicing customer equipment in their absence

Escalates to desktop manager repeat customer problems, and patterns that are observed in order to analyze trends and address the core problem

Other duties as assigned


Minimum of 2 years’ experience in computer hardware installation, maintenance, and repair.

Strong analytical, technical and troubleshooting skills required.  

Customer focus and positive, can-do approach is critical.


High School Graduate/GED Required 

Associates/Bachelors Preferred 


MCSE, MCSA, CCENT, CCNA or equivalent work experience Preferred


USD $34.00
USD $56.00

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