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Remote Desktop Jobs in Philadelphia, PA (NOW HIRING)

HMG Careers

Sales Representative Remote

Glenside, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Representative

Stockton, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Representative Remote

Royersford, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Coordinator Remote

Haddon Heights, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Representative

Malaga, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Consultant Remote

Downingtown, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Consultant Remote

Exton, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Promoted2

Remote Insurance Agent

Philadelphia, PA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Penndel, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Representative

Oaks, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Representative

Middletown, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Consultant Remote

Bryn Athyn, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Representative Remote

Westmont, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Representative

Exton, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Coordinator Remote

Pine Hill, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Representative

Rosemont, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

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Remote Desktop information

See Philadelphia, PA salary details

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$23

$33

How much do remote desktop jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote desktop in Philadelphia, PA is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $25.00 per hour, depending on experience, location, and employer.

What is a remote desktop?

A Remote Desktop job involves providing technical support and troubleshooting for users who access computers or networks remotely. Professionals in this role assist with software installation, network connectivity, security configurations, and system performance issues. They often use remote access tools to diagnose and resolve problems without being physically present. These jobs are common in IT support, helpdesk roles, and system administration. Strong problem-solving skills and knowledge of operating systems and networking are essential for success in this field.

What are the typical daily responsibilities of a remote desktop professional?

A Remote Desktop professional’s daily work often involves responding to remote support tickets, diagnosing and troubleshooting technical issues on end-user devices, and configuring or updating software remotely. You might assist users with connectivity problems, resolve software installation or update issues, and help maintain system security protocols. Collaboration with other IT team members, escalating complex issues, and documenting solutions are also part of the day-to-day routine. This variety not only keeps the role dynamic but also provides valuable technical exposure and opportunities for skill development.

What are the key skills and qualifications needed to thrive in the remote desktop position, and why are they important?

To thrive as a Remote Desktop professional, you need a solid understanding of Windows and/or Mac operating systems, remote desktop protocols, networking basics, and troubleshooting skills, commonly supported by a degree in IT or a related certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools such as Microsoft Remote Desktop Services, TeamViewer, or AnyDesk is frequently required. Strong customer service orientation, clear verbal and written communication, and patience are essential soft skills for this role. Together, these skills ensure efficient remote support, minimized downtime, and positive end-user experiences.

What are the most commonly searched types of Desktop jobs in Philadelphia, PA?

The most popular types of Desktop jobs in Philadelphia, PA are:

What are popular job titles related to Remote Desktop jobs in Philadelphia, PA?

For Remote Desktop jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Remote Desktop jobs in Philadelphia, PA look for?

The top searched job categories for Remote Desktop jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Remote Desktop jobs?

Cities near Philadelphia, PA with the most Remote Desktop job openings:

Remote Desktop jobs near you
Infographic showing various Remote Desktop job openings in Philadelphia, PA as of August 2026, with employment types broken down into 74% Full Time, 12% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $48,200 per year, or $23.2 per hour.

Tier 1 Engineer, End User Support

Magna5 MS LLC

Bristol, PA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description

About the Role 

As a member of the End User Support team, a Tier 1 Engineer is responsible for customer issues such as solving usage problems and fulfilling service desk requests that need IT involvement. The ability to work independently and remain self-motivated is a must. A strong work ethic and a proven track record of attendance is essential. The expectation is that the technician will troubleshoot beyond the PC, including troubleshooting servers, network devices, and cloud systems. The Help Desk Technician will work closely with the other staff members under the manager's direction with responsibilities including, but not limited to: 

  • Responding to customer support requests that come in via phone, email, chat, or customer portal 
  • Interacting with clients using professionalism and promptness 
  • Jointly solving problems through collaboration with team members. 
  • Providing quality customer service skills in all forms of communication 
  • Collaborating with Tier 2 and Tier 3 technicians on escalated customer support requests 
  • Documenting resolutions and building knowledge base articles 
  • Tracking time and activity in the Magna5 ticketing system 
  • Utilizing the Magna5 monitoring and cybersecurity systems to triage alerts and alarms 
  • What You Bring to the Team - the ideal candidate will possess the following: 



Requirements

 Required Experience 

  • Minimum of 1 year administering/supporting the following: 
  • Remote-Desktop/Remote-App Environments 
  • Remote troubleshooting of printers/scanners/scan-to-fax 
  • Remote troubleshooting of VPN issues 
  • Active Directory/Azure AD 
  • Office365/Microsoft365 
  • LAN/WAN environments 
  • Experience with PSA and RMM Tools 

Preferred Experience 

  • 1+ year in a Managed Service Provider environment 
  • Experience remotely supporting Apple products including MacOS & iOS 
  • Electronic Health Record (EHR) software including Allscripts, Greenway 
  • Preferred Skills 
  • Microsoft Windows Server 2012/2016/2019 
  • Active Directory 
  • Fundamental understanding of DNS, DHCP and TCP/IP 
  • Microsoft Exchange and SQL Server 
  • VMware vSphere 
  • Knowledge of back up technologies 
  • Knowledge of security practices and policies 

Education Expectations Associates degree in IT-related curriculum. Relevant and significant industry experience may provide as a substitute for the education requirement. 

Preferred Certifications 

  • Engaging in continued certification training and obtaining certifications to improve a skillset is strongly promoted and supported at Magna5. As a Tier 1 Support Technician candidate, we are looking for: 
  • A+ 
  • Microsoft 365 Certified: Modern Desktop Administrator Associate 
  • MD100 
  • MD101  
  • Microsoft 365 Fundamentals 
  • Network+ 

Hours & Schedule The Magna5 Support Center operates 24/7/365. All technicians will be required to work an occasional holiday shift.  


Work Perks 

  • Paid time off including paid holidays and float holidays 
  • Competitive and flexible medical, dental, and vision benefits plans to suit your needs 
  • 401(k) with generous employer match 
  • Tailored Life and Disability insurance plans 
  • Full reimbursement for approved professional certification and career enriching opportunities 

What We Do Magna5 is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at?www.magna5global.com  

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