... from entry level to the senior executive levels and serve as a positive example to other ... Desktop Support, Customer Support, Network Administration or System Administration Teams when a ...
... from entry level to the senior executive levels and serve as a positive example to other ... Desktop Support, Customer Support, Network Administration or System Administration Teams when a ...
... from entry level to the senior executive levels and serve as a positive example to other ... Desktop Support, Customer Support, Network Administration or System Administration Teams when a ...
... from entry level to the senior executive levels and serve as a positive example to other ... Desktop Support, Customer Support, Network Administration or System Administration Teams when a ...
... from entry level to the senior executive levels and serve as a positive example to other ... Desktop Support, Customer Support, Network Administration or System Administration Teams when a ...
... from entry level to the senior executive levels and serve as a positive example to other ... Desktop Support, Customer Support, Network Administration or System Administration Teams when a ...
... from entry-level to the senior executive levels and serve as a positive example to other ... Desktop Support, Customer Support, Network Administration or System Administration Teams when a ...
... from entry-level to the senior executive levels and serve as a positive example to other ... Desktop Support, Customer Support, Network Administration or System Administration Teams when a ...
... from entry-level to the senior executive levels and serve as a positive example to other ... Desktop Support, Customer Support, Network Administration or System Administration Teams when a ...
... from entry-level to the senior executive levels and serve as a positive example to other ... Desktop Support, Customer Support, Network Administration or System Administration Teams when a ...
... from entry-level to the senior executive levels and serve as a positive example to other ... Desktop Support, Customer Support, Network Administration or System Administration Teams when a ...
... from entry-level to the senior executive levels and serve as a positive example to other ... Desktop Support, Customer Support, Network Administration or System Administration Teams when a ...
Service Technician
Wilmington, NC · On-site
$42K - $58K/yr
... an entry level position and will require a combination of skills and experience for consideration. Experience * Two years related experience with helpdesk/desktop support in a professional ...
Service Technician
Wilmington, NC · On-site
$42K - $58K/yr
... an entry level position and will require a combination of skills and experience for consideration. Experience * Two years related experience with helpdesk/desktop support in a professional ...
Service Technician
Wilmington, NC · On-site
$42K - $58K/yr
... an entry level position and will require a combination of skills and experience for consideration. Experience * Two years related experience with helpdesk/desktop support in a professional ...
Quick apply
Service Technician
Wilmington, NC · On-site
$42K - $58K/yr
... an entry level position and will require a combination of skills and experience for consideration. Experience * Two years related experience with helpdesk/desktop support in a professional ...
... an entry level position and will require a combination of skills and experience for consideration. Experience * Two years related experience with helpdesk/desktop support in a professional ...
... an entry level position and will require a combination of skills and experience for consideration. Experience * Two years related experience with helpdesk/desktop support in a professional ...
Imaging desktops and laptops using SCCM Installing and configuring hardware and software End user support for Office 365, Windows 10, and Windows 11 Entry level networking PowerShell and batch ...
Imaging desktops and laptops using SCCM Installing and configuring hardware and software End user support for Office 365, Windows 10, and Windows 11 Entry level networking PowerShell and batch ...
IT Operations Technician I
Charlotte, NC · On-site
One to three years of experience in IT support, help desk, or desktop support, including customer service experience; relevant internships or entry-level experience may be considered. Preferred ...
Quick apply
IT Operations Technician I
Charlotte, NC · On-site
One to three years of experience in IT support, help desk, or desktop support, including customer service experience; relevant internships or entry-level experience may be considered. Preferred ...
One to three years of experience in IT support, help desk, or desktop support, including customer service experience; relevant internships or entry-level experience may be considered. Preferred ...
One to three years of experience in IT support, help desk, or desktop support, including customer service experience; relevant internships or entry-level experience may be considered. Preferred ...
IT Operations Technician I
Charlotte, NC · On-site
One to three years of experience in IT support, help desk, or desktop support, including customer service experience; relevant internships or entry-level experience may be considered. Preferred ...
IT Operations Technician I
Charlotte, NC · On-site
One to three years of experience in IT support, help desk, or desktop support, including customer service experience; relevant internships or entry-level experience may be considered. Preferred ...
One to three years of experience in IT support, help desk, or desktop support, including customer service experience; relevant internships or entry-level experience may be considered. Preferred ...
One to three years of experience in IT support, help desk, or desktop support, including customer service experience; relevant internships or entry-level experience may be considered. Preferred ...
... desktop incidents and requests reported to the Service Desk. Technical Analyst II will also be responsible for mentoring, supporting and training entry-level Technical Analysts. Problems beyond the ...
... desktop incidents and requests reported to the Service Desk. Technical Analyst II will also be responsible for mentoring, supporting and training entry-level Technical Analysts. Problems beyond the ...
... desktop incidents and requests reported to the Service Desk. Technical Analyst II will also be responsible for mentoring, supporting and training entry-level Technical Analysts. Problems beyond the ...
... desktop incidents and requests reported to the Service Desk. Technical Analyst II will also be responsible for mentoring, supporting and training entry-level Technical Analysts. Problems beyond the ...
... desktop incidents and requests reported to the Service Desk. Technical Analyst II will also be responsible for mentoring, supporting and training entry-level Technical Analysts. Problems beyond the ...
... desktop incidents and requests reported to the Service Desk. Technical Analyst II will also be responsible for mentoring, supporting and training entry-level Technical Analysts. Problems beyond the ...
... desktop incidents and requests reported to the Service Desk. Technical Analyst II will also be responsible for mentoring, supporting and training entry-level Technical Analysts. Problems beyond the ...
... desktop incidents and requests reported to the Service Desk. Technical Analyst II will also be responsible for mentoring, supporting and training entry-level Technical Analysts. Problems beyond the ...
... desktop incidents and requests reported to the Service Desk. Technical Analyst II will also be responsible for mentoring, supporting and training entry-level Technical Analysts. Problems beyond the ...
... desktop incidents and requests reported to the Service Desk. Technical Analyst II will also be responsible for mentoring, supporting and training entry-level Technical Analysts. Problems beyond the ...
... desktop incidents and requests reported to the Service Desk. Technical Analyst II will also be responsible for mentoring, supporting and training entry-level Technical Analysts. Problems beyond the ...
... desktop incidents and requests reported to the Service Desk. Technical Analyst II will also be responsible for mentoring, supporting and training entry-level Technical Analysts. Problems beyond the ...
Entry Level Desktop Support information
See North Carolina salary details
$9.18 - $12.11
4% of jobs
$12.11 - $15.05
1% of jobs
$15.05 - $17.99
12% of jobs
$19 is the 25th percentile. Wages below this are outliers.
$17.99 - $20.93
23% of jobs
The median wage is $22.33 / hr.
$20.93 - $23.87
20% of jobs
$23.87 - $26.81
14% of jobs
$27 is the 75th percentile. Wages above this are outliers.
$26.81 - $29.75
9% of jobs
$29.75 - $32.69
5% of jobs
$32.69 - $35.63
5% of jobs
$35.63 - $38.57
4% of jobs
$38.57 - $41.51
2% of jobs
$9
$24
$41
How much do entry level desktop support jobs pay per hour?
As of May 28, 2026, the average hourly pay for entry level desktop support in North Carolina is $24.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $27.98 per hour, depending on experience, location, and employer.
What is an Entry Level Desktop Support job?
An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.
What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?
To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.
What does a typical day look like for someone in an Entry Level Desktop Support role?
A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.
More about Entry Level Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in North Carolina? The most popular types of Desktop Support jobs in North Carolina are:
What are popular job titles related to Entry Level Desktop Support jobs in North Carolina? For Entry Level Desktop Support jobs in North Carolina, the most frequently searched job titles are:
What job categories do people searching Entry Level Desktop Support jobs in North Carolina look for? The top searched job categories for Entry Level Desktop Support jobs in North Carolina are:
What cities in North Carolina are hiring for Entry Level Desktop Support jobs? Cities in North Carolina with the most Entry Level Desktop Support job openings:
Full-time
Posted 17 days ago
Job description
Occam Solutions is looking for a Mid Level Service Desk Technician, Ft. Bragg. The Mid-Level Desk Technician will have many responsibilities will include:Interfaces directly with supported end-users to provide hardware, software, network and applications problem resolution. Is proficient with industry standard desktop operating systems and office automation software suites. Must demonstrate excellent verbal and written communication skills. Special Operations Force experience is preferred (but not required). Will be required to work rotating shift schedules to include nights, weekends, and holidays.
Specific Responsibilities: Service Desk Technicians (SDTs) must be able to clearly communicate via phone, portals and instant messaging with end users and technicians. These technicians must have experience troubleshooting core services (file, e-mail, print, web, portal and transport), and be able to mentor lower level technicians to become proficient within these areas. Must be able to present a professional, sharp and technically savvy image via verbal, written and in person communications with customers with responsibilities ranging from entry level to the senior executive levels and serve as a positive example to other technicians on the team. SDTs must be qualified to perform the following functions:
Serve as the initial point of contact for resolution of desktop/laptop/mobile related problems in a 70,000+ customer enterprise.
May be required to provide VIP level support to USSOCOM executive level users and their staff.
Troubleshoot research, diagnose, document, and resolve technical issues surrounding Windows 10, Windows 8, Windows 7, MS Office applications, email, other special applications, Internet connections, and hardware/peripheral equipment via telephone.
Document, track, resolve, and report on problems and work orders using Remedy Action Request database system.
Modify/create and troubleshoot user accounts via Active Directory, submit changes to file management and peripheral devices via Remedy, escalate network incidents, and provide direct support to USSOCOM customers located throughout the world.
Determine which special team can best resolve the problem and assign the task to the Desktop Support, Customer Support, Network Administration or System Administration Teams when a solution cannot be provided telephonically.
Ability to install, maintain and troubleshoot server, network, system and application issues.
Technical experience in the setup, operation, and troubleshooting of all associated and follow-on operating systems.
Must have experience with Dameware, RDP and Terminal Services.
May be required to perform incident management functions which include: Incident trending and prioritization and documenting and communicating those findings with senior organizational team members.
Perform other duties as required.
Minimum Required Qualifications:
Two Years relevant IT/Service Desk Experience
Must have DoD 8570 IAT Level Icertification.
Must be able to maintain DoD 8570 IAT Level Icertification via continuing education requirements or re certification.
Must possess current TS/SCI clearance.
Must be TS/SCI eligible.
Preferred Qualifications:
DoD 8570 IAT Level IIcertification.
Special Operations Force experience.
About Occam Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
McLean, VA, US
Year founded
2004