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Entry Level Desktop Support Jobs in Mississippi (NOW HIRING)

Pepsico

Fleet Technician 3 (Entry Level)

Tupelo, MS · On-site

$29.85/hr

Team culture that supports knowledge sharing and growth * Clean facilities and a commitment to ... Experience working with computers (e.g., i-pad, using desktop computers, hand-held computers ...

Pepsico

Fleet Technician 3 (Entry Level) - Days

Greenwood, MS · On-site

$20.75 - $27.75/hr

Team culture that supports knowledge sharing and growth * Clean facilities and a commitment to ... Experience working with computers (e.g., i-pad, using desktop computers, hand-held computers ...

Pepsico

Fleet Technician 3 (Entry Level)

Tupelo, MS · On-site

$29.85/hr

Team culture that supports knowledge sharing and growth * Clean facilities and a commitment to ... Experience working with computers (e.g., i-pad, using desktop computers, hand-held computers ...

All JobsDesktop Support JobsEntry Level Desktop Support JobsEntry Level Desktop Support Jobs in Mississippi

Entry Level Desktop Support information

See Mississippi salary details

$9

$25

$43

How much do entry level desktop support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level desktop support in Mississippi is $25.57, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $29.13 per hour, depending on experience, location, and employer.

What is an entry level desktop support?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What does an entry level desktop support do?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

What are the key skills and qualifications needed to thrive in entry level desktop support?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What are the most commonly searched types of Desktop Support jobs in Mississippi?

The most popular types of Desktop Support jobs in Mississippi are:

What are popular job titles related to Entry Level Desktop Support jobs in Mississippi?

For Entry Level Desktop Support jobs in Mississippi, the most frequently searched job titles are:

What job categories do people searching Entry Level Desktop Support jobs in Mississippi look for?

The top searched job categories for Entry Level Desktop Support jobs in Mississippi are:

Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in Mississippi as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $53,179 per year, or $25.6 per hour.

Desktop Technician I

University of Southern Mississippi

Long Beach, MS

$20 - $25.50/hr

Full-time

Posted 4 days ago

University Of Southern Mississippi rating

7.0

Company rating: 7.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

443rd of 627 rated colleges and universities

Job description

Special Instructions to Applicants
Please include references.
Applicants must be currently authorized to work in theUnited States on a full-time basis without the need for visa sponsorship. TheUniversity will not sponsor applicants for work visas (e.g., H-1B).

Job Summary 
Entry-level support technician position that provides desktop problem resolution at the second level by assisting in the connectivity of desktop workstations and peripherals onto the campus communications network. Duties include consulting with customers, troubleshooting, performing product evaluations, training, and documentation. Provides general technical expertise and training to end users in the use of desktop computers.

Primary Duties and Responsibilities  

  1. Assists in the connectivity of desktop workstations and peripherals onto the campus communications network; installs, sets up, maintains, troubleshoots and repairs multi-platform hardware and software; documents, tracks, and resolves complex computing problems; performs hardware/software requirement analysis (PC, Macintosh);  provides assistance with hardware maintenance for computer equipment and related peripherals; responds to service calls and provides onsite maintenance for computer hardware; installs new PC equipment; performs preventative maintenance; assists in resolving network communication problems.
  2. Provides consulting, troubleshooting, product evaluations, training, and documentation, updates system and application software, trains and supports customers in effective access and use of information technology, and prepares and makes recommendations to end-users.  Serves as liaison to vendors in regards to services, hardware, and software. Participates in the disaster recovery planning process as it relates to networking and data.
  3. Provides general technical expertise (desktop problem resolution) and training to end users in the use of desktop computers (Mac and PC), productivity applications (examples include Word, Excel, Outlook, Symantec), and basic Internet technologies (web authoring, ftp, Telnet) as well as the resolution of common software conflicts, printing, and networking problems.
  4. Assists with the maintenance of inventory for desktop support assets, including computers, software, and printers. Assists in the establishment and maintenance of university-wide standards for desktop hardware and software, including planning, acquisition, and delivery of desktop services and equipment; assists in procedures related to maintenance and upgrades of hardware and software; and drafts and reviews technical and procedural documentation.
  5. Manages customer service requests and incidents to facilitate timely and efficient desktop service.  Participates in face-to-face coordination with the customer while maintaining a high customer satisfaction to the desktop environment. Documents work order progress and project status in the requested format. Reports issues real-time to the Customer Service Manager.
  6. Maintains and/or increases technical knowledge through coursework, workshops, seminars, readings, and cross training with other team members.
  7. Performs other duties as assigned.

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