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Entry Level Desktop Support Jobs in Florida (NOW HIRING)

InstantServe LLC

Customer Support Technician

Jacksonville, FL · On-site

$17 - $23.25/hr

Position Summary The Florida Department of Transportation (FDOT) is seeking an Entry-Level Customer Support Technician to provide desktop and technical support services across FDOT locations. The ...

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

Advanced desktop issues * VPN connectivity * Entry-level server support * Hardware issues * Line of business support * Office 365 * Active Directory Requirements * IT Fundamentals and A ...

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

Advanced desktop issues * VPN connectivity * Entry-level server support * Hardware issues * Line of business support * Office 365 * Active Directory Requirements * IT Fundamentals and A ...

UHS

IT Help Desk Specialist

Daytona Beach, FL · On-site

Knowledge * Entry level IT support * Knowledge of Microsoft programs (i.e., Word, Excel, Outlook, Access, and PowerPoint) * Knowledge of hardware and software support (RAM, SSD and Printers)

Keiser University

IT Help Desk Specialist

Tampa, FL · On-site

Knowledge * Entry level IT support * Knowledge of Microsoft programs (i.e., Word, Excel, Outlook, Access, and PowerPoint) * Knowledge of hardware and software support (RAM, SSD and Printers)

New

UHS

IT Help Desk Specialist

Tampa, FL

Knowledge * Entry level IT support * Knowledge of Microsoft programs (i.e., Word, Excel, Outlook, Access, and PowerPoint) * Knowledge of hardware and software support (RAM, SSD and Printers)

New

Keiser University

IT Help Desk Specialist

Tampa, FL · On-site

Knowledge * Entry level IT support * Knowledge of Microsoft programs (i.e., Word, Excel, Outlook, Access, and PowerPoint) * Knowledge of hardware and software support (RAM, SSD and Printers)

PCS Wireless

IT Support Technician

Miami Lakes, FL

$19.50 - $26.75/hr

Reimage desktop and laptop computers with the standard company OS and verify that basic software is ... Are: * Entry-level or 1 year of experience in a role involving computer hardware or manual ...

PCS Wireless GLOBAL

IT Support Technician

Hialeah, FL · On-site

$19.50 - $26.75/hr

Reimage desktop and laptop computers with the standard company OS and verify that basic software is ... Are: * Entry-level or 1 year of experience in a role involving computer hardware or manual ...

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All JobsEntry Level Desktop Support JobsEntry Level Desktop Support Jobs in Florida

Entry Level Desktop Support information

See Florida salary details

$7

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$34

How much do entry level desktop support jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for entry level desktop support in Florida is $20.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $22.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What is a Level 1 desktop support job description?

A Level 1 desktop support job involves providing basic technical assistance to users, such as troubleshooting hardware and software issues, setting up devices, and resolving common problems. It typically requires good communication skills, knowledge of operating systems, and familiarity with support tools like ticketing systems. This entry-level role often serves as the first point of contact in IT support teams.

What is an Entry Level Desktop Support job?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What jobs pay 4000 a week without a degree?

Entry-level desktop support roles typically do not pay $4,000 a week; however, experienced IT support specialists with certifications like CompTIA A+ or Network+ can earn higher wages, especially with overtime or in high-demand environments. Generally, achieving such high weekly pay without a degree requires advanced skills, certifications, or experience in specialized areas like network administration, cybersecurity, or consulting, which may also involve freelance or contract work.

What does a typical day look like for someone in an Entry Level Desktop Support role?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

Is desktop support a good entry level job?

Desktop support is a common entry-level IT role that involves troubleshooting hardware and software issues, often requiring basic knowledge of operating systems and networking. It provides valuable technical experience and customer service skills, making it a good starting point for a career in IT. Certifications like CompTIA A+ can enhance job prospects in this field.

Can I land a help desk job with no experience?

Entry level desktop support roles often do not require prior professional experience, but having basic knowledge of operating systems, troubleshooting skills, and familiarity with common tools like ticketing systems can improve your chances. Certifications such as CompTIA A+ can also help demonstrate your skills to employers. Many employers are willing to train candidates with a strong interest in IT and customer service skills.
What are the most commonly searched types of Desktop Support jobs in Florida? The most popular types of Desktop Support jobs in Florida are:
What are popular job titles related to Entry Level Desktop Support jobs in Florida? For Entry Level Desktop Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Entry Level Desktop Support jobs in Florida look for? The top searched job categories for Entry Level Desktop Support jobs in Florida are:
What cities in Florida are hiring for Entry Level Desktop Support jobs? Cities in Florida with the most Entry Level Desktop Support job openings:
Entry Level Desktop Support jobs near you
Customer Support Technician

Customer Support Technician

InstantServe LLC

Jacksonville, FL • On-site

$17 - $23.25/hr

Full-time

Posted 4 days ago

Job description

FDOT Job 2220 Customer Support Technician, Entry Level
PR980346-R196880
Client: Florida Department of Transportation (FDOT)
Work Location: FDOT Jacksonville Office
Contract Duration:ASAP - June 30, 2028 (with possible extensions based on performance and budget approval)
Employment Type:Contract / Staff Augmentation
Work Schedule:Monday - Friday | Flexible hours between 7:00 AM - 6:00 PMOn-call and rotational support may be required.
Travel Requirement:25% - 40% travel to FDOT remote locations.
Position Summary
The Florida Department of Transportation (FDOT) is seeking an Entry-Level Customer Support Technician to provide desktop and technical support services across FDOT locations. The selected candidate will support hardware/software installation, troubleshooting, audio-visual systems, Microsoft Office 365 environments, and end-user support activities.
This role is ideal for candidates with strong customer service skills, foundational IT support experience, and a desire to grow within desktop support and infrastructure operations.
Key Responsibilities
  • Provide desktop support for laptops, desktops, printers, mobile devices, and peripherals.
  • Install, configure, upgrade, and troubleshoot hardware and software systems.
  • Support Microsoft Office 365 and Windows 10/11 environments.
  • Monitor and resolve assigned service desk tickets.
  • Document technical issues, troubleshooting steps, and resolutions.
  • Assist with audio-visual setup and video conferencing support.
  • Perform basic network and telephony troubleshooting.
  • Support inventory management, equipment deployment, and surplus activities.
  • Travel to FDOT field offices for onsite technical support and deployments.
  • Participate in team meetings, projects, and operational assignments.
  • Follow FDOT policies, procedures, and security standards.
Required Qualifications
Education & Experience
Candidates must meet one of the following:
  • High School Diploma/GED with 1+ year of desktop support or workstation hardware experience
    OR
  • 1+ year of customer service and technical support experience supporting Microsoft Office 365 and Windows operating systems
    OR
  • CompTIA A+ / Network+ certifications may substitute for 6 months of experience
    OR
  • Associate Degree with at least 25% coursework in Information Technology
Technical Skills
  • Windows 10/11 support
  • Microsoft Office 365
  • Desktop/laptop deployment and troubleshooting
  • Peripheral and printer support
  • Basic networking and telephony knowledge
  • Ticketing systems and documentation
Preferred Skills
  • Strong customer service and communication skills
  • Ability to work independently with minimal supervision
  • Experience supporting video conferencing or AV equipment
  • Strong troubleshooting and problem-solving abilities
  • Ability to adapt in fast-paced technical environments
  • Team-oriented mindset with strong interpersonal skills
InstantServe logo

About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

Social media

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