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Enrollment Representative Jobs (NOW HIRING)

MDVIP LLC

Member Enrollment Representative

Boca Raton, FL · On-site

$50/hr

The Member Enrollment Representative is responsible for leading patient education, facilitating enrollment, and executing the launch plan for transitioning MDVIP physicians. Embedded in the practice ...

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Enrollment Representative information

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How much do enrollment representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for enrollment representative in the United States is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Enrollment Representative, and why are they important?

To thrive as an Enrollment Representative, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a high school diploma or relevant experience. Familiarity with CRM software, databases, and enrollment management systems is typically required. Excellent interpersonal communication, problem-solving abilities, and patience help build rapport with applicants and efficiently resolve concerns. These skills ensure accurate enrollment processing, positive applicant experiences, and compliance with institutional policies.

What is an enrollment representative?

An enrollment representative is a professional who assists prospective students or clients with the application and registration process for educational programs, training courses, or services. They often provide information about program options, gather necessary documentation, and ensure that applicants meet eligibility requirements, typically working in an office or call center environment. Strong communication skills and familiarity with enrollment software are important for this role.

What Does an Enrollment Representative Do?

An enrollment representative acts as the primary contact between providers and payers for questions and issues regarding enrollment. This job is typically for enrolling students in school or enrolling members in an insurance program. Your responsibilities in this career are to explain programs and requirements accurately, follow up with clients to ensure you are meeting their needs, and collect all documentation needed for enrollment. You also handle administrative duties that include screening enrollment applications, filing applications, changing forms, maintaining the departmental standard for accuracy on data entry, addressing enrollment issues, and monitoring the enrollment process for a timely turnaround.

What are Enrollment Representatives?

Enrollment Representatives are professionals who assist individuals with the process of enrolling in programs, services, or institutions, such as schools, health insurance plans, or government benefits. They guide applicants through the necessary paperwork, answer questions about eligibility and requirements, and ensure all documentation is complete and accurate. Enrollment Representatives often serve as a primary point of contact, providing information and support to help applicants successfully complete the enrollment process.

What's the easiest job to get hired at if you have social anxiety?

An enrollment representative role can be suitable for individuals with social anxiety, as it often involves communication via phone or online platforms rather than face-to-face interactions. Success in this role depends on strong communication skills and comfort with digital tools, and it may offer a more controlled environment for those with social anxiety.

What are some common challenges faced by Enrollment Representatives, and how can they be addressed?

Enrollment Representatives often encounter challenges such as managing a high volume of inquiries, navigating complex eligibility requirements, and addressing applicants' concerns in a timely manner. Staying organized through effective use of customer relationship management (CRM) tools and regularly updating knowledge on program guidelines can help. Proactive communication, teamwork, and continuous training are key strategies to ensure applicants receive accurate information and a positive experience throughout the enrollment process.

What jobs pay 4000 a week without a degree?

An Enrollment Representative typically does not earn $4,000 weekly without experience or advanced skills. High-paying roles that can reach this level without a degree are rare and often involve sales, entrepreneurship, or specialized trades such as real estate, high-end sales, or certain skilled trades where commissions or bonuses significantly boost income. Success in these roles usually depends on performance, networking, and skill development.

Why is Gen Z struggling to get jobs?

Gen Z faces challenges in securing jobs due to high competition, limited work experience, and evolving employer expectations for digital skills and adaptability. Many entry-level roles require specific skills or certifications, making it harder for young job seekers to stand out without relevant experience or training.

What is the difference between Enrollment Representative vs Customer Service Representative?

AspectEnrollment RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentHealthcare, education, or insurance settings; primarily office-basedCall centers, retail, or service industries; office or remote
Employer & Industry UsageEducational institutions, healthcare providers, insurance companiesRetail stores, telecom companies, service providers
Common Search & ComparisonFocuses on guiding prospective students or clients through enrollment processesHandles customer inquiries, resolves issues, and provides product info

While both roles involve communication and customer interaction, Enrollment Representatives primarily assist individuals through the enrollment process in educational or healthcare settings, whereas Customer Service Representatives handle ongoing customer support across various industries. The roles share similar skills but differ in their specific functions and work environments.

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Enrollment Representative jobs near you
Enrollment Representative (44382)

Enrollment Representative (44382)

Neighborhood Health Plan of Rhode Island

Smithfield, RI • On-site

Full-time

Medical

Re-posted 7 days ago

Job description

Under direct supervision, is responsible for a variety of specific functions associated with enrollment and reconciliation transactions to facilitate accurate enrollment data. He/she processes enrollment data within a timeframe and at a performance level that ensures members timely access to benefits and accurate processing of claims. He/she will compile the eligibility discrepancies in a timely manner to ensure that members are able to obtain health services appropriately. He/she also works collaboratively with various internal departments to resolve complex issues related to member eligibility and provider discrepancies to meet the Mission, Vision and Values of Neighborhood.

Duties and Responsibilities

Responsibilities may include, but are not limited to, the following:

· Maintain membership eligibility information in system

· Generate membership correspondence

· Produce enrollment activity reports for internal and external customers

· Interact with internal and external contacts regarding membership and eligibility issues

· Reporting and billing of births

· Manual data entry of newborns, exception reports and daily spreadsheets

· Provide enrollment information to internal customers about enrollment issues

· Act as secondary contact in communicating with EOHHS, HP, DCYF and/or HSRI to resolve enrollment issues

· Communicate to the Member Services department the status of enrollment processes

· Support and work collaboratively with the next level analysts in handling some tasks related to Coordination of Benefits, including research, outreach and reporting

· Provide back up to the next level analysts in a limited scope

· Maintaining absolute file integrity with regards to content, location and confidentiality

· Participate in training and development

· Identify opportunities for process improvements and workflow efficiencies

· Other duties as assigned

Qualifications Required:

· High School Degree or equivalent

· Three (3) years’ HMO/insurance experience in member service/enrollment

· Communication skills, including excellent writing abilities

· Intermediate skills in Microsoft Office (Word, Excel, Outlook)

· Organizational skills and reporting experience

· Ability to work independently and as a team player

· Strong attention to detail and problem solving skills

· Ability to handle multiple responsibilities simultaneously

· Ability to work cross-functionally across different departments within the organization

    Neighborhood Health Plan of Rhode Island is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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