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Enrollment Representative Jobs in California (NOW HIRING)

Medix

Enrollment Representative

Orange, CA · On-site

$21/hr

Enrollment Representative - Medicare Advantage (Healthcare Administration) Location: Orange, CA Schedule: Full-Time | Monday-Friday, 9:00 AM-6:00 PM Pay: $21/hour Are you detail-oriented, organized ...

Ampcus

Senior Enrollment Representative

Los Angeles, CA · On-site

Senior Enrollment Representative Location(s): Los Angeles, CA (Remote) Job Summary We are seeking an experienced Sr. Enrollment Representative to support Medicare enrollment operations in a remote ...

New

Medix

Enrollment Representative

Orange, CA · On-site

$21/hr

Enrollment Representative Location: Orange, CA - Onsite Pay: $21/hour + overtime pay when applicable Schedule: Monday-Friday, 9:00 AM-6:00 PM Start Dates: September 21, 2026 The Opportunity We're ...

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Enrollment Representative information

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How much do enrollment representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for enrollment representative in California is $22.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.38 per hour, depending on experience, location, and employer.

What is an enrollment representative?

Enrollment Representatives are professionals who assist individuals with the process of enrolling in programs, services, or institutions, such as schools, health insurance plans, or government benefits. They guide applicants through the necessary paperwork, answer questions about eligibility and requirements, and ensure all documentation is complete and accurate. Enrollment Representatives often serve as a primary point of contact, providing information and support to help applicants successfully complete the enrollment process.

What does an enrollment representative do?

An enrollment representative acts as the primary contact between providers and payers for questions and issues regarding enrollment. This job is typically for enrolling students in school or enrolling members in an insurance program. Your responsibilities in this career are to explain programs and requirements accurately, follow up with clients to ensure you are meeting their needs, and collect all documentation needed for enrollment. You also handle administrative duties that include screening enrollment applications, filing applications, changing forms, maintaining the departmental standard for accuracy on data entry, addressing enrollment issues, and monitoring the enrollment process for a timely turnaround.

What are the key skills and qualifications needed to thrive as an enrollment representative, and why are they important?

To thrive as an Enrollment Representative, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a high school diploma or relevant experience. Familiarity with CRM software, databases, and enrollment management systems is typically required. Excellent interpersonal communication, problem-solving abilities, and patience help build rapport with applicants and efficiently resolve concerns. These skills ensure accurate enrollment processing, positive applicant experiences, and compliance with institutional policies.

What are some common challenges faced by enrollment representatives, and how can they be addressed?

Enrollment Representatives often encounter challenges such as managing a high volume of inquiries, navigating complex eligibility requirements, and addressing applicants' concerns in a timely manner. Staying organized through effective use of customer relationship management (CRM) tools and regularly updating knowledge on program guidelines can help. Proactive communication, teamwork, and continuous training are key strategies to ensure applicants receive accurate information and a positive experience throughout the enrollment process.

What is the difference between Enrollment Representative vs Customer Service Representative?

AspectEnrollment RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentHealthcare, education, or insurance settings; primarily office-basedCall centers, retail, or service industries; office or remote
Employer & Industry UsageEducational institutions, healthcare providers, insurance companiesRetail stores, telecom companies, service providers
Common Search & ComparisonFocuses on guiding prospective students or clients through enrollment processesHandles customer inquiries, resolves issues, and provides product info

While both roles involve communication and customer interaction, Enrollment Representatives primarily assist individuals through the enrollment process in educational or healthcare settings, whereas Customer Service Representatives handle ongoing customer support across various industries. The roles share similar skills but differ in their specific functions and work environments.

More about Enrollment Representative jobs

What are the most commonly searched types of Enrollment Representative jobs in California?

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For Enrollment Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Enrollment Representative jobs in California look for?

The top searched job categories for Enrollment Representative jobs in California are:

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Cities in California with the most Enrollment Representative job openings:

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Enrollment Representative jobs near you
Infographic showing various Enrollment Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $46,371 per year, or $22.3 per hour.

Enrollment Representative

Medix

Orange, CA • On-site

$21/hr

Full-time

Posted 24 days ago

Job description

Enrollment Representative - Medicare Advantage (Healthcare Administration)
Location: Orange, CA
Schedule: Full-Time | Monday-Friday, 9:00 AM-6:00 PM
Pay: $21/hour
Are you detail-oriented, organized, and passionate about supporting members through the healthcare enrollment process? We are seeking Enrollment Representatives to join a growing healthcare organization focused on improving care and services for Medicare Advantage members.
This is a great opportunity for someone with experience in healthcare administration, insurance enrollment, data entry, or customer support who enjoys working in a fast-paced, metrics-driven environment.
What You'll Do:
  • Accurately enter, review, and update Medicare Advantage enrollment applications
  • Verify applicant eligibility while ensuring compliance with CMS guidelines
  • Review applications for completeness, accuracy, and required documentation
  • Process plan changes, denials, and special election requests as needed
  • Identify and escalate enrollment discrepancies or errors following compliance procedures
  • Perform quality checks on your own work to maintain accuracy standards
  • Respond to questions from agents, brokers, and internal teams regarding enrollment status
  • Occasionally make outbound calls to obtain missing information or resolve application issues
  • Track productivity, turnaround times, and accuracy metrics

What We're Looking For:
  • High school diploma, GED, or equivalent required
  • 1+ year of data entry, administrative, healthcare, insurance, or office experience
  • Strong attention to detail and accuracy
  • Comfortable working in a metrics-driven environment
  • Strong computer skills and ability to learn new systems quickly
  • Reliable attendance and ability to meet productivity goals
  • Comfortable making occasional outbound calls

Preferred Experience:
  • Medicare Advantage enrollment experience
  • Health insurance or healthcare administration background
  • Call center, claims, member services, or insurance operations experience

Role Details:
Location: Orange, CA (On-site)
Training: 4 weeks, Monday-Friday, 9:00 AM-6:00 PM
Post-training schedule: Monday-Friday, 9:00 AM-6:00 PM
Overtime may be required based on business needs, including extended weekday hours and occasional Saturdays
Why Consider This Opportunity?
  • Join a rapidly growing Medicare Advantage organization
  • Opportunity for cross-training and career growth
  • Potential to transition into a permanent position for strong performers
  • Gain valuable healthcare operations experience

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
* As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients
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About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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