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Enrollment Consultant Jobs (NOW HIRING)

Chubb

Zone Enrollment Consultant

Columbia, SC · On-site +1

Chubb Benefits is seeking a Zone Enrollment Consultant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come ...

Chubb

Zone Enrollment Consultant

Columbia, SC · On-site +1

Chubb Benefits is seeking a Zone Enrollment Consultant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come ...

Chubb

Zone Enrollment Consultant

Columbia, SC · On-site

Chubb Benefits is seeking a Zone Enrollment Consultant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come ...

Chubb

Zone Enrollment Consultant

Columbia, SC · On-site

Chubb Benefits is seeking a Zone Enrollment Consultant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come ...

Collegis Education

Enrollment Specialist

Oak Brook, IL · On-site

Prospective Student Enrollment Consultant In this role, you'll guide prospective students through the decision to invest in their future by helping them explore educational opportunities and enroll ...

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Enrollment Consultant information

See salary details

$916

$7.9K

$12.6K

How much do enrollment consultant jobs pay per month?

As of Aug 28, 2026, the average monthly pay for enrollment consultant in the United States is $7,889.83, according to ZipRecruiter salary data. Most workers in this role earn between $4,166.67 and $11,375.00 per month, depending on experience, location, and employer.

What is an enrollment consultant?

An Enrollment Consultant is a professional who assists prospective students or clients in navigating the enrollment process for educational programs, insurance plans, or other services. They provide information about program offerings, admission requirements, and help applicants complete necessary paperwork. Enrollment Consultants often answer questions, guide individuals through eligibility criteria, and help ensure a smooth application experience. Their goal is to support individuals in making informed decisions and successfully enrolling in a program or service.

What are the key skills and qualifications needed to thrive as an enrollment consultant?

To thrive as an Enrollment Consultant, you need a solid background in sales, customer service, and knowledge of educational programs, often supported by a bachelor's degree. Familiarity with CRM systems, enrollment management software, and strong data entry skills are typically required. Outstanding communication, active listening, and problem-solving abilities help build trust and guide prospective students through complex decisions. These skills ensure effective engagement, accurate enrollments, and achievement of organizational enrollment goals.

What are some common challenges enrollment consultants face when guiding prospective students through the admissions process?

Enrollment Consultants often encounter challenges such as addressing a wide range of questions from prospective students, managing fluctuating application volumes, and ensuring timely follow-up. They must provide accurate program information while personalizing their approach to diverse backgrounds and needs. Additionally, balancing administrative tasks with proactive outreach and maintaining compliance with institutional policies can be demanding, but these are essential elements of supporting students effectively through their enrollment journey.

What is the difference between Enrollment Consultant vs Admissions Advisor?

AspectEnrollment ConsultantAdmissions Advisor
Required CredentialsHigh school diploma or equivalent; some roles prefer associate's or bachelor's degreeHigh school diploma or equivalent; some roles prefer associate's or bachelor's degree
Work EnvironmentEducational institutions, online programs, or training centersColleges, universities, or vocational schools
Employer & Industry UsageUsed in education and training sectors to guide prospective students through enrollmentCommonly used in higher education to assist prospective students with application and admission processes

Both Enrollment Consultants and Admissions Advisors typically require similar educational backgrounds and work in educational settings. While Enrollment Consultants focus on guiding prospective students through the enrollment process, Admissions Advisors often handle application reviews and admission decisions. Understanding these distinctions helps job seekers target the right roles in the education industry.

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What states have the most Enrollment Consultant jobs?

States with the most job openings for Enrollment Consultant jobs include:

What job categories do people searching Enrollment Consultant jobs look for?

The top searched job categories for Enrollment Consultant jobs are:

What are popular job titles related to Enrollment Consultant jobs?

For Enrollment Consultant jobs, the most frequently searched job titles are:

Enrollment Consultant jobs near you
Infographic showing various Enrollment Consultant job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 36% Physical, 1% Hybrid, and 63% Remote job distribution, with an average salary of $94,678 per year, or $45.5 per hour.

Zone Enrollment Consultant

Chubb

Columbia, SC • On-site, Remote

Full-time

Medical, Dental, Life, Retirement

Posted 19 days ago

Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

146th of 314 rated insurance

Job description

Chubb Benefits is seeking a Zone Enrollment Consultant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!

Job Summary

The Zone Enrollment Consultant is responsible for supporting Combined US Sales team and internal and external partners with enrollment solutions. This includes supporting third-party case build audits and serving as subject matter expert on positioning telephonic and co-browse capabilities. This role ensures accurate case setup, receipt of accurate data, smooth user experience, timely enrollment issue resolution, and coordinating across internal and external stakeholders for successful client onboarding or management. The consultant helps maintain operational efficiency, supports compliance requirements, and contributes to continuous improvement of enrollment workflows.

Key Responsibilities

  • Ensure third-party (non-Selerix) enrollment system is configured correctly -
  • Responsible for packaging build specs and consulting client's technical resources on how best to build plans and establish required data feeds
  • Audit each case in partnership with client's technical resources to ensure products are built correctly and employee experience is optimal
  • Ensure data feeds are established correctly, and data mapping is congruent with our internal standards
  • Monitor enrollment activity, data integrity, and system performance- Troubleshoot and escalate platform issues, defects, and user access problems to the appropriate parties.
  • Partner with IT, operations, underwriting, claims, compliance, and vendor teams to resolve enrollment specific issues
  • Support onboarding and training for internal users, brokers, and other stakeholders of key enrollment solutions (i.e., Employee Navigator)
  • Review case level enrollment data for accuracy, completeness, and timeliness
  • Document case level Enrollment processes, workflows, and issue resolution steps
  • Track service requests, incidents, and platform-related metrics
  • Support compliance with company policies, regulatory requirements, and audit needs
  • Identify opportunities to improve enrollment efficiency and user experience- Consult and support virtual enrollment opportunities
    • Includes both co-browse and telephonic enrollment opportunities
    • Includes new and reservice opportunities
  • Support and consultation on Pre-Enrollment Communication Strategy
    • In partnership with the PCA team, ensure we are leveraging existing pre-enrollment communication tools to drive enrollment participation.
  • Partner with functional home office departments to ensure the field is adhering to implementation and enrollment timelines
  • Triage 3rd party enrollment opportunities to the appropriate home office resources (Combined U.S. ESC/EDI).

Required Qualifications

  • Bachelor's degree or equivalent work experience- 5+ years of experience in insurance operations, enrollment administration, benefits administration, or a related role
  • Experience working with enrollment platforms, CRM systems, or policy administration systems- Strong attention to detail and data accuracy- Excellent communication and coordination skills
  • Ability to manage multiple priorities and deadlines
  • Proficiency with Microsoft Office or similar productivity tools

Preferred Qualifications

  • Experience in health, life, or commercial insurance enrollment processes
  • Familiarity with workflow tools, ticketing systems, or reporting dashboards
  • Knowledge of compliance, privacy, and regulatory requirements
  • Experience supporting system testing or user acceptance testing
  • Basic understanding of SQL, data validation, or reporting tools

Core Competencies

  • Customer service orientation
  • Problem-solving and analytical thinking
  • Cross-functional collaboration
  • Process improvement mindset
  • Organization and follow-through
  • Adaptability in a fast-paced environment
OUR BENEFITS
As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. More details can be found here. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees: 
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

ABOUT CHUBB BENEFITS
Combined Insurance Company of America (Chubb Benefits) is a leading provider of supplemental accident, health, disability, and life insurance products in the U.S. and Canada. Headquartered in Chicago with a tradition of more than 100 years of success, we are committed to making the world of supplemental insurance easy to understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by AM Best.

ABOUT CHUBB
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.


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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

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