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Benefits Representative Jobs (NOW HIRING)

AMBA

Benefits Representative

Rockford, IL

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Colorado (statewide, any city) Compensation: Commission plus bonuses Schedule: Self-managed with full-time effort required ...

AMBA

Benefits Representative

Naperville, IL · On-site

Insurance Benefits Representative (1099 Independent Contractor) Location: Colorado (statewide, any city) Compensation: Commission plus bonuses Schedule: Self-managed with full-time effort required ...

AMBA

Benefits Representative

Birmingham, AL

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Alabama (statewide, any city) Compensation: Commission plus bonuses Schedule: Self-managed with full-time effort required for ...

AMBA

Benefits Representative

Longmont, CO

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Colorado (statewide, any city) Compensation: Commission plus bonuses Schedule: Self-managed with full-time effort required ...

AMBA

Benefits Representative

Madison, AL

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Alabama (statewide, any city) Compensation: Commission plus bonuses Schedule: Self-managed with full-time effort required for ...

AMBA

Benefits Representative

Minneapolis, MN · On-site

$90K/yr

Description Position at AMBA Insurance Benefits Representative (1099 Independent Contractor) Location: Minnesota (statewide, any city) Compensation: Commission plus bonuses Schedule: Self-managed ...

AMBA

Benefits Representative

Hutchinson, KS

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Kansas (statewide, any city) Compensation: Commission plus bonuses Schedule: Self-managed with full-time effort required for ...

AMBA

Benefits Representative

Redmond, WA

Insurance Benefits Representative (1099 Independent Contractor) Location: Washington (statewide, any city) Compensation: Commission plus bonuses Schedule: Self-managed with full-time effort required ...

AMBA

Benefits Representative

Baltimore, MD · On-site

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Maryland (statewide, any city) Compensation: Commission plus bonuses Schedule: Self-managed with full-time effort required ...

AMBA

Benefits Representative

Mason City, IA

Insurance Benefits Representative (1099 Independent Contractor) Location: Iowa (statewide, any city) Compensation: Commission plus bonuses Schedule: Self-managed with full-time effort required for ...

AMBA

Benefits Representative

Bozeman, MT

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Montana (statewide, any city) Compensation: Commission plus bonuses Schedule: Self-managed with full-time effort required for ...

AMBA

Benefits Representative

Boulder, CO

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Colorado (statewide, any city) Compensation: Commission plus bonuses Schedule: Self-managed with full-time effort required ...

AMBA

Benefits Representative

Redmond, WA

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Washington (statewide, any city) Compensation: Commission plus bonuses Schedule: Self-managed with full-time effort required ...

AMBA

Benefits Representative

Bellingham, WA

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Washington (statewide, any city) Compensation: Commission plus bonuses Schedule: Self-managed with full-time effort required ...

AMBA

Benefits Representative

Long Beach, CA

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: California (statewide, any city) Compensation: Commission plus bonuses Schedule: Self-managed with full-time effort required ...

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How much do benefits representative jobs pay per year?

As of Jun 8, 2026, the average yearly pay for benefits representative in the United States is $54,438.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $67,500.00 per year, depending on experience, location, and employer.

What Is a Benefits Representative?

A benefits representative creates and manages the benefits packages for the employees of a company. As a benefits representative, your duties are to develop benefit packages based on job classification and seniority, answer employee questions regarding their coverage, and regularly review these agreements in an effort to develop a more cost-effective plan. This career requires a bachelor’s degree in accounting, law, human resources, or a related field. Additional qualifications include professional experience in HR and strong research and analytical skills.

What are the key skills and qualifications needed to thrive as a Benefits Representative, and why are they important?

To thrive as a Benefits Representative, you need a solid understanding of employee benefits programs, insurance policies, and relevant regulations, often supported by a degree in human resources or business administration. Familiarity with benefits management software, HRIS platforms, and enrollment systems is typically required. Strong interpersonal skills, attention to detail, and the ability to explain complex information clearly help set top performers apart. These skills ensure accurate administration, compliance, and effective communication with employees regarding their benefits options.

How do Benefits Representatives typically collaborate with HR and employees to resolve benefits-related issues?

Benefits Representatives work closely with HR teams to communicate and administer employee benefit programs. They often serve as the first point of contact for employees with questions or concerns about insurance, retirement plans, or wellness programs. Collaborating with HR, they help interpret policies, process enrollments and claims, and coordinate with external vendors when necessary. This role requires strong communication skills and the ability to explain complex benefits information in an accessible way to ensure employees understand their options and resolve any issues efficiently.

What is the difference between Benefits Representative vs Customer Service Representative?

AspectBenefits RepresentativeCustomer Service Representative
Primary RoleFocuses on explaining and managing employee benefits, including health insurance, retirement plans, and wellness programs.Handles customer inquiries, resolves issues, and provides information about products or services.
Required CredentialsTypically requires knowledge of benefits programs, certifications in benefits administration or HR, and strong communication skills.Requires excellent communication skills; certifications are usually not mandatory.
Work EnvironmentOften works in HR departments, insurance companies, or corporate offices.Works in call centers, retail, or service-oriented settings.
Industry UsageCommonly employed in insurance, healthcare, and corporate HR sectors.Found across various industries including retail, telecommunications, and hospitality.

While both roles involve communication and customer interaction, Benefits Representatives specialize in employee benefits and HR-related programs, whereas Customer Service Representatives focus on general customer support and service inquiries.

What are Benefits Representatives?

Benefits Representatives are professionals who help employees understand, enroll in, and manage their employer-sponsored benefits programs, such as health insurance, retirement plans, and other perks. They act as a liaison between employees and insurance providers, ensuring that workers receive accurate information and assistance with claims or policy changes. Benefits Representatives also help resolve any issues or questions employees may have regarding their benefits, and they may assist with onboarding new hires or administering open enrollment periods.
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Benefits Representative jobs near you
Benefits Representative

Benefits Representative

Loyola University New Orleans

New Orleans, LA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Salary: Depends on Qualifications
Location : Main Campus, New Orleans, LA
Job Type: Full-Time Staff
Job Number: 202200616
Division: Finance & Administration
Department: Human Resources
Opening Date: 04/30/2026
FLSA: Exempt
Description
Under the direction of the Benefits Manager, the Benefits Representative is responsible for administering, maintaining and determining eligibility for employee benefit plans offered to full-time faculty and staff and other benefits eligible employees. This position assists in developing and distribution of various communications pertaining to new hire benefits onboarding, benefits offboarding and open enrollment; processes insurance carrier invoices; coordinates FMLA related leaves; assists with ongoing and annual ACA related responsibilities and COBRA administration. The Benefits Representative reviews and approves tuition remission applications in accordance with the University's policy each semester. In addition, the Benefits Representative must remain up to date on industry trends, regulatory requirements to ensure compliance and understanding of University policies and procedures affecting benefit programs offered. This position will also assist with any ongoing Colleague (HRIS) enhancements, as needed.
Examples of Duties
  • Manage day-to-day administration of medical, dental, vision, and voluntary benefit plans.
  • Facilitate new employee benefit onboarding to inform and enroll new employees in University benefits plans.
  • Review personal notification forms for changes that impact benefit enrollments.
  • Process enrollment changes for active employees and eligible retirees during annual open enrollment.
  • Execute initial and qualifying life event elections within Colleague and with benefit carriers, ensuring premium adjustments are made as needed.
  • Manage offboarding communications, providing separating faculty and staff with COBRA and retirement plan options.
  • Conduct ongoing audits of benefit deductions and enrollments to ensure data integrity between the HRIS and carrier systems.
  • Review weekly TPA invoices for FSA claims and submit to Financial Affairs for payment support.
  • Oversee TPA deposits and reconcile monthly reports for COBRA, leave administration, and retiree medical/life insurance.
  • Process monthly benefit plan invoices and coordinate wire transfers for timely payments.
  • Verify eligibility and process tuition remission applications for employees and dependents in accordance with the University policy.
  • Assist with the preparation and filing of Form 5500s and the distribution of Summary Annual Reports (SAR).
  • Support the annual review of Plan Documents and Summary Plan Descriptions (SPD) to ensure regulatory compliance and policy accuracy.
  • Administer FMLA compliance and University leave policies, covering workers' compensation, parental leave, and Long-Term Disability (LTD).
  • Review bi-weekly leave reporting in Colleague and collaborate with supervisors to resolve outstanding leave requests.
  • Generate monthly Colleague reports for Affordable Care Act (ACA)/1095-C reporting.
  • Configure and maintain leave plans (vacation, sick, and spiritual leave) in Colleague for new staff.
  • Serve as the primary liaison between employees and insurance carriers for all health, welfare, and retirement plans.
  • Manage system configurations in Colleague for monthly and annual benefit enrollment periods.
  • Provide technical support to resolve benefits-related inquiries or process issues within Colleague.
  • Maintain accurate benefit records for active, terminated, and retired participants, ensuring all correspondence is documented.

Additional Responsibilities:
  • Assist with preparing employee communications, including but not limited to the open enrollment guide, email communications and webpage updates.
  • Assist with annual ACA/1095-C processing.
  • Rotate minute taking at the Fringe Benefits Committee (FBC) meetings.
  • Assist in evaluating current and new benefit plans with benefit consultant.
  • Report generation as needed.
  • Review bi-weekly payroll reports for retirement plan deductions and prepare wire transfer to transmit contributions to TIAA.
  • Assist with planning and administering wellness benefits and programs.
  • Assist with annual health fair and benefits events.
  • Remain up-to-date on changes and updates to Colleague.
  • Document and maintain administrative procedures for benefits processes.
  • Perform other duties or special projects as assigned.

Typical Qualifications
Required Education, Experience, Skills & Abilities:
  • Bachelor's Degree
  • Minimum 2 years of experience in benefits administration, human resources, payroll and/or employee benefits consulting
  • Must be detailed oriented, assume responsibility, and able to work independently without close supervision.
  • Effective planning and priority setting. Ability to manage complex projects simultaneously.
  • Excellent analytical, organizational, oral and written communication skills.
  • Ability to reconcile monthly insurance premiums and benefit general ledger accounts.
  • Experience working with vendor benefits databases.
  • Proficient with Microsoft applications, such as Word, PowerPoint, and Excel for correspondence, presentations, database analysis and spreadsheet design.
  • Ability to maintain confidentiality, exercise discretion, good judgment, tact and diplomacy in communicating with coworkers, University community and the public.

Additional Desirable Qualifications:
  • PHR/SPHR/SHRM certification.
  • Experience with mid to large volume benefits administration.
  • Experience working in higher education.
  • Familiarity with HR Enterprise Resource System(s)/HRIS systems and report writing.
  • Prior experience with an ERP or HRIS implementation.
  • Experience with website development software.

PHYSICAL REQUIREMENTS
  • Ability to complete the essential functions of the position with or without reasonable accommodations.
  • Ability to lift up to 20 pounds and carry for five feet.
  • Ability to sit and work on a computer for long periods daily.

In accordance with the Campus Security Act as amended, Loyola University publishes annually and distributes to members of the academic community, and upon request to prospective (students/employees), an That report includes current policies and procedures of the University Police Department for the reporting of campus crimes, notifying the campus community of occurrence of campus crimes, policies regarding access to campus buildings, the enforcement authority of the University Police Officers and their relationship to local police. University policies on the possession, use and sale of alcohol and illegal drugs are outlined. The Campus sexual Assault Program and policy is described. Campus crime statistics as defined under this law for the last three calendar years are included. A copy of this report may be secured from the (Office of Admissions), (Office of Human Resources), or from the University Police Department.
Loyola University New Orleans does not unlawfully discriminate on the basis of race, color, gender, sexual orientation, age, religion, disability, veteran's status or national origin in its educational programs or activities, including employment and admissions. At the same time, Loyola cherishes its right to seek and retain personnel who will make a positive contribution to its religious character, goals, and mission in order to enhance the Jesuit, Catholic tradition.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, flexible spending accounts, life insurance, long-term disability, tuition remission, holidays, vacation, and sick leave.
Part-time employees who work an average of 30 hours per week over the course of a year, receive certain benefits on a pro-rated basis.
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