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Benefits Representative Jobs in Florida (NOW HIRING)

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Benefits Representative information

See Florida salary details

$23.9K

$40.7K

$59.4K

How much do benefits representative jobs pay per year?

As of Sep 3, 2026, the average yearly pay for benefits representative in Florida is $40,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,100.00 and $50,400.00 per year, depending on experience, location, and employer.

What is a benefits representative?

A benefits representative creates and manages the benefits packages for the employees of a company. As a benefits representative, your duties are to develop benefit packages based on job classification and seniority, answer employee questions regarding their coverage, and regularly review these agreements in an effort to develop a more cost-effective plan. This career requires a bachelor’s degree in accounting, law, human resources, or a related field. Additional qualifications include professional experience in HR and strong research and analytical skills.

What are the key skills and qualifications needed to thrive as a benefits representative, and why are they important?

To thrive as a Benefits Representative, you need a solid understanding of employee benefits programs, insurance policies, and relevant regulations, often supported by a degree in human resources or business administration. Familiarity with benefits management software, HRIS platforms, and enrollment systems is typically required. Strong interpersonal skills, attention to detail, and the ability to explain complex information clearly help set top performers apart. These skills ensure accurate administration, compliance, and effective communication with employees regarding their benefits options.

How do benefits representatives typically collaborate with HR and employees to resolve benefits-related issues?

Benefits Representatives work closely with HR teams to communicate and administer employee benefit programs. They often serve as the first point of contact for employees with questions or concerns about insurance, retirement plans, or wellness programs. Collaborating with HR, they help interpret policies, process enrollments and claims, and coordinate with external vendors when necessary. This role requires strong communication skills and the ability to explain complex benefits information in an accessible way to ensure employees understand their options and resolve any issues efficiently.

What is the difference between Benefits Representative vs Customer Service Representative?

AspectBenefits RepresentativeCustomer Service Representative
Primary RoleFocuses on explaining and managing employee benefits, including health insurance, retirement plans, and wellness programs.Handles customer inquiries, resolves issues, and provides information about products or services.
Required CredentialsTypically requires knowledge of benefits programs, certifications in benefits administration or HR, and strong communication skills.Requires excellent communication skills; certifications are usually not mandatory.
Work EnvironmentOften works in HR departments, insurance companies, or corporate offices.Works in call centers, retail, or service-oriented settings.
Industry UsageCommonly employed in insurance, healthcare, and corporate HR sectors.Found across various industries including retail, telecommunications, and hospitality.

While both roles involve communication and customer interaction, Benefits Representatives specialize in employee benefits and HR-related programs, whereas Customer Service Representatives focus on general customer support and service inquiries.

More about Benefits Representative jobs

What are the most commonly searched types of Benefits Representative jobs in Florida?

The most popular types of Benefits Representative jobs in Florida are:

What are popular job titles related to Benefits Representative jobs in Florida?

For Benefits Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Benefits Representative jobs in Florida look for?

The top searched job categories for Benefits Representative jobs in Florida are:

What cities in Florida are hiring for Benefits Representative jobs?

Cities in Florida with the most Benefits Representative job openings:

What are popular job titles related to Benefits Representative jobs in FL?

For Benefits Representative jobs in FL, the most frequently searched job titles are:

Benefits Representative jobs near you
Infographic showing various Benefits Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $40,681 per year, or $19.6 per hour.

Work-From-Home Benefits Representative

AO Globe Life

Lakeland, FL • Remote

$90K - $119K/yr

Full-time

Medical, Life

Posted 7 days ago

Job description

Position Overview
AO Globe Life is hiring a Work-From-Home Benefits Representative to assist clients as they learn about life, accident, and supplemental health insurance options. You will work with warm leads, conduct virtual needs-based appointments, and provide high-quality support to individuals and families.
Our organization offers a professional remote environment where motivated team members can develop their skills, increase their earning potential, and pursue career advancement.
Responsibilities
  • Engage prospective clients through company-provided warm leads
  • Schedule virtual appointments and conduct follow-up communication
  • Complete customer-focused needs assessments
  • Educate clients about insurance coverage and available benefits
  • Help clients understand product options
  • Build strong client relationships through clear and timely communication
  • Maintain accurate documentation and records
  • Participate in training, coaching, and team meetings

What We Offer
  • Fully remote position
  • Warm leads supplied by the company
  • Weekly paychecks
  • Unlimited earning potential
  • Medical premium reimbursement
  • Comprehensive online training
  • Daily leadership coaching and mentorship
  • Performance-based incentive programs
  • No business overhead costs
  • OPEIU Local 277 union representation
  • Career opportunity with a stable company with a 70-year history

Qualifications
  • Strong written, verbal, and listening skills
  • Customer-service mindset
  • Reliable follow-up and attention to detail
  • Comfortable using computers and virtual tools
  • Self-motivated and coachable
  • Ability to work well independently and with a team

Apply