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Enrollment Representative Jobs (NOW HIRING)

Covista

Enrollment Representative

Lisle, IL · On-site

$23 - $26/hr

Work in a team environment and represent Chamberlain's culture of care while supporting new student enrollment goals. * Exemplify Covista values (Teamwork, Energy, Accountability, Community, Heart ...

Covista

Enrollment Representative

Lisle, IL · Hybrid

$23 - $26/hr

Work in a team environment and represent Chamberlain's culture of care while supporting new student enrollment goals. * Exemplify Covista values (Teamwork, Energy, Accountability, Community, Heart ...

GlobalHealth Inc

Enrollment Representative (51648)

Enrollment Representative Fully remote position available in any location within the US. Oklahoma City, OK is also an option. Position Type: Full Time Job Shift: Day Education Level: High School or ...

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Cengage

Enrollment Representative (Remote Opportunity)

$21.25 - $27.88/hr

Enrollment Representative At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose ...

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Enrollment Representative information

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How much do enrollment representative jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for enrollment representative in the United States is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Enrollment Representative, and why are they important?

To thrive as an Enrollment Representative, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a high school diploma or relevant experience. Familiarity with CRM software, databases, and enrollment management systems is typically required. Excellent interpersonal communication, problem-solving abilities, and patience help build rapport with applicants and efficiently resolve concerns. These skills ensure accurate enrollment processing, positive applicant experiences, and compliance with institutional policies.

What Does an Enrollment Representative Do?

An enrollment representative acts as the primary contact between providers and payers for questions and issues regarding enrollment. This job is typically for enrolling students in school or enrolling members in an insurance program. Your responsibilities in this career are to explain programs and requirements accurately, follow up with clients to ensure you are meeting their needs, and collect all documentation needed for enrollment. You also handle administrative duties that include screening enrollment applications, filing applications, changing forms, maintaining the departmental standard for accuracy on data entry, addressing enrollment issues, and monitoring the enrollment process for a timely turnaround.

What are Enrollment Representatives?

Enrollment Representatives are professionals who assist individuals with the process of enrolling in programs, services, or institutions, such as schools, health insurance plans, or government benefits. They guide applicants through the necessary paperwork, answer questions about eligibility and requirements, and ensure all documentation is complete and accurate. Enrollment Representatives often serve as a primary point of contact, providing information and support to help applicants successfully complete the enrollment process.

What are some common challenges faced by Enrollment Representatives, and how can they be addressed?

Enrollment Representatives often encounter challenges such as managing a high volume of inquiries, navigating complex eligibility requirements, and addressing applicants' concerns in a timely manner. Staying organized through effective use of customer relationship management (CRM) tools and regularly updating knowledge on program guidelines can help. Proactive communication, teamwork, and continuous training are key strategies to ensure applicants receive accurate information and a positive experience throughout the enrollment process.

What is the difference between Enrollment Representative vs Customer Service Representative?

AspectEnrollment RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentHealthcare, education, or insurance settings; primarily office-basedCall centers, retail, or service industries; office or remote
Employer & Industry UsageEducational institutions, healthcare providers, insurance companiesRetail stores, telecom companies, service providers
Common Search & ComparisonFocuses on guiding prospective students or clients through enrollment processesHandles customer inquiries, resolves issues, and provides product info

While both roles involve communication and customer interaction, Enrollment Representatives primarily assist individuals through the enrollment process in educational or healthcare settings, whereas Customer Service Representatives handle ongoing customer support across various industries. The roles share similar skills but differ in their specific functions and work environments.

More about Enrollment Representative jobs
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Enrollment Representative jobs near you
Infographic showing various Enrollment Representative job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $46,986 per year, or $22.6 per hour.
Enrollment Representative

Enrollment Representative

MJHS Health System

Manhattan, NY • On-site

Full-time

Medical, Life

Posted 9 days ago

MJHS Health System rating

7.6

Company rating: 7.6 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms.

This position maintains up-to-date knowledge of Homefirst Managed Long Term Care Plan (MLTCP), Elderplan
Medicaid Advantage Plan (MAP), and Elderplan FIDA Total Care, making outreach calls to prospects, explaining to
them the benefits and eligibility, and appropriately scheduling RN visits for assessment and potential enrollment.

Responsible for documenting updates and outcomes in Market Prominence, the enrollment tracking software program,
and working closely with the RNs and Marketing Representatives to maintain high productivity and quality data for
purposes of management and reporting.

  • Bachelor's Degree or 2 years health care experience; managed care/sales experience is a plus.
  • Valid Driver's License.
  • Excellent communication, time management, and presentation skills, strong telephone etiquette and comfort with the geriatric population.
  • Spanish, Cantonese or another language fluency may be required.
  • Requires ability to learn, understand and explain healthcare eligibility requirements, conduct business
    successfully over the phone, offer excellent customer service and express compassion while meeting the demands of high
    volume and high productivity.
  • Operates in accordance with regulatory agency contract guidelines.

What MJHS Health System employees say

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