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Enrollment Representative Jobs in Alabama (NOW HIRING)

McQuade Organization

$15.75 - $21.50/hr

* Assist clients virtually with enrolling in life insurance and supplemental benefit programs. * Explain available coverage options and answer customer questions with professionalism. * Conduct ...

McQuade Organization

$16 - $21.50/hr

* Assist clients virtually with enrolling in life insurance and supplemental benefit programs. * Explain available coverage options and answer customer questions with professionalism. * Conduct ...

Guidehouse

Payer Enrollment Specialist

Birmingham, AL · On-site

Patient Account Representative Credentials Travel Required: None Clearance Required: None The Payer Enrollment Specialist is responsible for ensuring the timely and accurate enrollment of healthcare ...

Guidehouse

Payer Enrollment Specialist

Birmingham, AL · On-site

Patient Account Representative Credentials Travel Required: None Clearance Required: None The Payer Enrollment Specialist is responsible for ensuring the timely and accurate enrollment of healthcare ...

Guidehouse

Payer Enrollment Specialist

Birmingham, AL · On-site

Patient Account Representative Credentials Travel Required: None Clearance Required: None The Payer Enrollment Specialist is responsible for ensuring the timely and accurate enrollment of healthcare ...

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All JobsEnrollment Representative JobsEnrollment Representative Jobs in Alabama

Enrollment Representative information

See Alabama salary details

$11

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$29

How much do enrollment representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for enrollment representative in Alabama is $20.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an enrollment representative, and why are they important?

To thrive as an Enrollment Representative, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a high school diploma or relevant experience. Familiarity with CRM software, databases, and enrollment management systems is typically required. Excellent interpersonal communication, problem-solving abilities, and patience help build rapport with applicants and efficiently resolve concerns. These skills ensure accurate enrollment processing, positive applicant experiences, and compliance with institutional policies.

What does an enrollment representative do?

An enrollment representative acts as the primary contact between providers and payers for questions and issues regarding enrollment. This job is typically for enrolling students in school or enrolling members in an insurance program. Your responsibilities in this career are to explain programs and requirements accurately, follow up with clients to ensure you are meeting their needs, and collect all documentation needed for enrollment. You also handle administrative duties that include screening enrollment applications, filing applications, changing forms, maintaining the departmental standard for accuracy on data entry, addressing enrollment issues, and monitoring the enrollment process for a timely turnaround.

What is an enrollment representative?

Enrollment Representatives are professionals who assist individuals with the process of enrolling in programs, services, or institutions, such as schools, health insurance plans, or government benefits. They guide applicants through the necessary paperwork, answer questions about eligibility and requirements, and ensure all documentation is complete and accurate. Enrollment Representatives often serve as a primary point of contact, providing information and support to help applicants successfully complete the enrollment process.

What are some common challenges faced by enrollment representatives, and how can they be addressed?

Enrollment Representatives often encounter challenges such as managing a high volume of inquiries, navigating complex eligibility requirements, and addressing applicants' concerns in a timely manner. Staying organized through effective use of customer relationship management (CRM) tools and regularly updating knowledge on program guidelines can help. Proactive communication, teamwork, and continuous training are key strategies to ensure applicants receive accurate information and a positive experience throughout the enrollment process.

What is the difference between Enrollment Representative vs Customer Service Representative?

AspectEnrollment RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentHealthcare, education, or insurance settings; primarily office-basedCall centers, retail, or service industries; office or remote
Employer & Industry UsageEducational institutions, healthcare providers, insurance companiesRetail stores, telecom companies, service providers
Common Search & ComparisonFocuses on guiding prospective students or clients through enrollment processesHandles customer inquiries, resolves issues, and provides product info

While both roles involve communication and customer interaction, Enrollment Representatives primarily assist individuals through the enrollment process in educational or healthcare settings, whereas Customer Service Representatives handle ongoing customer support across various industries. The roles share similar skills but differ in their specific functions and work environments.

More about Enrollment Representative jobs
What are the most commonly searched types of Enrollment Representative jobs in Alabama? The most popular types of Enrollment Representative jobs in Alabama are:
What are popular job titles related to Enrollment Representative jobs in Alabama? For Enrollment Representative jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Enrollment Representative jobs in Alabama look for? The top searched job categories for Enrollment Representative jobs in Alabama are:
What are popular job titles related to Enrollment Representative jobs in AL? For Enrollment Representative jobs in AL, the most frequently searched job titles are:
Enrollment Representative jobs near you
Infographic showing various Enrollment Representative job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $42,588 per year, or $20.5 per hour.

Customer Enrollment Representative (Work From Home)

McQuade Organization

Montgomery, AL • On-site

$15.75 - $21.50/hr

Full-time

Re-posted 20 days ago

Job description

  • Assist clients virtually with enrolling in life insurance and supplemental benefit programs.
  • Explain available coverage options and answer customer questions with professionalism.
  • Conduct appointments via Zoom or phone with individuals who have requested information.
  • Verify customer information and accurately complete enrollment applications.
  • Build strong relationships by providing exceptional customer service before, during, and after enrollment.
  • Maintain accurate records using the company's CRM system.
  • Follow all company guidelines, compliance standards, and licensing requirements.
  • Attend virtual training sessions, coaching meetings, and team development events.
  • Meet individual performance goals while maintaining high customer satisfaction.

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.

  • Excellent verbal and written communication skills.
  • Reliable internet connection and a quiet, professional home workspace.
  • Comfortable using Zoom, email, and basic computer applications.

Apply