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Enrollment Representative Jobs in Alabama (NOW HIRING)

Five Star Solutions

$17/hr

Five Star Solutions is seeking Bilingual Outbound Enrollment Agents for English and Spanish to support a fast-paced healthcare enrollment program serving eligible health-plan members. This is a light ...

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Remington College

Admissions Representative

Mobile, AL · On-site

$40K/yr

Provides complete and accurate responses to questions from prospective and enrolling students ... Represents the Campus at job fairs and college fairs or other offsite locations as permitted by ...

Alloy Talent Co.

Customer Sales Representative

Birmingham, AL · On-site

$710 - $920/wk

Guide interested customers through the enrollment or purchase process * Maintain accurate records ... Represent Alloy Talent Co. and its clients with professionalism and integrity What will help you ...

Integrityfex

Account Representative

Orange Beach, AL · Remote

Account Represntative Remote | Flexible Schedule Integrity FEX is hiring Account Representatives to ... Guide clients through the enrollment process. * Maintain professional communication. * Participate ...

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All JobsEnrollment Representative JobsEnrollment Representative Jobs in Alabama

Enrollment Representative information

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$11

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$29

How much do enrollment representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for enrollment representative in Alabama is $20.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.32 per hour, depending on experience, location, and employer.

What is an enrollment representative?

Enrollment Representatives are professionals who assist individuals with the process of enrolling in programs, services, or institutions, such as schools, health insurance plans, or government benefits. They guide applicants through the necessary paperwork, answer questions about eligibility and requirements, and ensure all documentation is complete and accurate. Enrollment Representatives often serve as a primary point of contact, providing information and support to help applicants successfully complete the enrollment process.

What does an enrollment representative do?

An enrollment representative acts as the primary contact between providers and payers for questions and issues regarding enrollment. This job is typically for enrolling students in school or enrolling members in an insurance program. Your responsibilities in this career are to explain programs and requirements accurately, follow up with clients to ensure you are meeting their needs, and collect all documentation needed for enrollment. You also handle administrative duties that include screening enrollment applications, filing applications, changing forms, maintaining the departmental standard for accuracy on data entry, addressing enrollment issues, and monitoring the enrollment process for a timely turnaround.

What are the key skills and qualifications needed to thrive as an enrollment representative, and why are they important?

To thrive as an Enrollment Representative, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a high school diploma or relevant experience. Familiarity with CRM software, databases, and enrollment management systems is typically required. Excellent interpersonal communication, problem-solving abilities, and patience help build rapport with applicants and efficiently resolve concerns. These skills ensure accurate enrollment processing, positive applicant experiences, and compliance with institutional policies.

What are some common challenges faced by enrollment representatives, and how can they be addressed?

Enrollment Representatives often encounter challenges such as managing a high volume of inquiries, navigating complex eligibility requirements, and addressing applicants' concerns in a timely manner. Staying organized through effective use of customer relationship management (CRM) tools and regularly updating knowledge on program guidelines can help. Proactive communication, teamwork, and continuous training are key strategies to ensure applicants receive accurate information and a positive experience throughout the enrollment process.

What is the difference between Enrollment Representative vs Customer Service Representative?

AspectEnrollment RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentHealthcare, education, or insurance settings; primarily office-basedCall centers, retail, or service industries; office or remote
Employer & Industry UsageEducational institutions, healthcare providers, insurance companiesRetail stores, telecom companies, service providers
Common Search & ComparisonFocuses on guiding prospective students or clients through enrollment processesHandles customer inquiries, resolves issues, and provides product info

While both roles involve communication and customer interaction, Enrollment Representatives primarily assist individuals through the enrollment process in educational or healthcare settings, whereas Customer Service Representatives handle ongoing customer support across various industries. The roles share similar skills but differ in their specific functions and work environments.

More about Enrollment Representative jobs

What are popular job titles related to Enrollment Representative jobs in Alabama?

For Enrollment Representative jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Enrollment Representative jobs in Alabama look for?

The top searched job categories for Enrollment Representative jobs in Alabama are:

What are popular job titles related to Enrollment Representative jobs in AL?

For Enrollment Representative jobs in AL, the most frequently searched job titles are:

Enrollment Representative jobs near you
Infographic showing various Enrollment Representative job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, and 4% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $42,588 per year, or $20.5 per hour.

Outbound Enrollment Agent

Five Star Solutions

Birmingham, AL • On-site, Remote

$16/hr

Full-time

Posted 8 days ago

Job description

Five Star Solutions is seeking Outbound Enrollment Agents to support a fast-paced healthcare enrollment program serving eligible health-plan members. This is a light sales, scripted outbound position focused on helping members understand and enroll in available health programs.
This is an exciting opportunity to join a growing program where strong performers can make an immediate impact by helping members while delivering exceptional customer experiences.
Responsibilities
  • Make outbound calls to eligible health-plan members using an automated dialing system.
  • Follow established scripts and enrollment procedures accurately.
  • Engage members in professional, friendly, and conversational discussions.
  • Explain program benefits and enrollment opportunities clearly.
  • Address common questions and objections while keeping the conversation focused on enrollment.
  • Navigate Salesforce CRM and other required systems while speaking with members.
  • Reference general health or prescription-related information already provided in the system without independently collecting sensitive health information.
  • Document call outcomes and enrollment activity accurately.
  • Meet established quality, productivity, and enrollment goals.
  • Protect member information and follow all required privacy and compliance procedures.

Qualifications
  • Previous outbound calling, call center, customer service, sales, or enrollment experience preferred.
  • Strong verbal communication and active listening skills.
  • Comfortable following a structured script while maintaining a natural conversation.
  • Ability to confidently handle questions, hesitation, and objections.
  • Professional, patient, and empathetic communication style.
  • Comfortable working with CRM systems and multiple computer applications.
  • Strong attention to detail and accurate documentation skills.
  • Ability to work independently in a remote environment.
  • Reliable attendance and a strong commitment to meeting performance expectations.

$16 - $16 an hour
Pay $16/hr with $1 differential for nights and weekends + incentives
Hours: Monday-Friday between 9:30 AM-8:00 PM Central Time with 1 Saturday per month
Paid Training - typically 1 week in length from 8:00am-5:00pm Mon-Fri (CST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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