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Enrollment Services Jobs (NOW HIRING)

The Enrollment Services Associate is responsible for ensuring all prospective and enrolled students receive timely, accurate and compliant information and overall excellent customer service.

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Enrollment Services information

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$27K

$77.4K

$117.5K

How much do enrollment services jobs pay per year?

As of Jul 1, 2026, the average yearly pay for enrollment services in the United States is $77,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are Enrollment Services?

Enrollment Services refer to the department or team within an educational institution that assists students with processes related to admissions, registration, financial aid, transcripts, and academic records. They serve as a central resource for students to manage their academic journey from application through graduation. Enrollment Services staff help answer questions, guide students through required procedures, and ensure compliance with institutional and regulatory requirements.

What are the most common challenges faced in an Enrollment Services role, and how can I prepare for them?

One of the most common challenges in an Enrollment Services role is managing high volumes of inquiries during peak registration periods while maintaining accuracy and excellent customer service. Additionally, you may need to navigate complex institutional policies and work with multiple departments, such as admissions, financial aid, and academic advising. Preparing by developing strong organizational, communication, and problem-solving skills will help you succeed. Familiarity with student information systems and a proactive approach to learning institutional processes can also make the transition smoother.

What are the key skills and qualifications needed to thrive in Enrollment Services, and why are they important?

To thrive in Enrollment Services, you need strong organizational skills, attention to detail, and knowledge of admissions or registration processes, often supported by a relevant degree or administrative experience. Familiarity with student information systems (SIS), CRM software, and document management platforms is typically required. Excellent communication, problem-solving abilities, and a customer service mindset are crucial soft skills for success in this role. These skills ensure efficient handling of student records, effective support throughout the enrollment process, and a positive experience for students and staff.
More about Enrollment Services jobs
What are the most commonly searched types of Enrollment Services jobs? The most popular types of Enrollment Services jobs are:
What states have the most Enrollment Services jobs? States with the most job openings for Enrollment Services jobs include:

Enrollment Services Associate

AtWork - Sacramento

Portland, OR โ€ข On-site

Other

Posted 14 days ago


Job description

100% Onsite - Temp to Hire posiitonThe Enrollment Services Associate is responsible for ensuring all prospective and enrolled students receive timely, accurate and compliant information and overall excellent customer service.The Enrollment Services Associate will promptly schedule and conduct interviews with prospective students, providing complete and accurate information regarding educational programs, expected outcomes, student services, and financial considerations while determining the appropriateness of candidates for enrollment.The Enrollment Services Associate will follow up with both interviewed and enrolled students through to matriculation. Conducts a high volume of outbound telephone calls and interviews with prospective students, providing complete and accurate information regarding educational programs, expected outcomes, student services, and financial considerations while determining the appropriateness of candidates for enrollment.Education and/or Experience Bachelor degree preferred, Associate degree required Minimum of 3 years of high-volume, fast-paced customer service experience. Prior Enrollment Services/Admissions or non-durable sales experience a plus.

Superior organizational, problem-solving, multi-tasking, and time management skills. Excellent interpersonal, written, and oral communication skills are required. Proficiency with Microsoft Office Suite Outlook, Word, Visio, Excel, and PowerPoint.