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$27K

$77.4K

$117.5K

How much do enrollment services jobs pay per year?

As of Jun 9, 2026, the average yearly pay for enrollment services in the United States is $77,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are Enrollment Services?

Enrollment Services refer to the department or team within an educational institution that assists students with processes related to admissions, registration, financial aid, transcripts, and academic records. They serve as a central resource for students to manage their academic journey from application through graduation. Enrollment Services staff help answer questions, guide students through required procedures, and ensure compliance with institutional and regulatory requirements.

What are the most common challenges faced in an Enrollment Services role, and how can I prepare for them?

One of the most common challenges in an Enrollment Services role is managing high volumes of inquiries during peak registration periods while maintaining accuracy and excellent customer service. Additionally, you may need to navigate complex institutional policies and work with multiple departments, such as admissions, financial aid, and academic advising. Preparing by developing strong organizational, communication, and problem-solving skills will help you succeed. Familiarity with student information systems and a proactive approach to learning institutional processes can also make the transition smoother.

What are the key skills and qualifications needed to thrive in Enrollment Services, and why are they important?

To thrive in Enrollment Services, you need strong organizational skills, attention to detail, and knowledge of admissions or registration processes, often supported by a relevant degree or administrative experience. Familiarity with student information systems (SIS), CRM software, and document management platforms is typically required. Excellent communication, problem-solving abilities, and a customer service mindset are crucial soft skills for success in this role. These skills ensure efficient handling of student records, effective support throughout the enrollment process, and a positive experience for students and staff.
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Enrollment Services jobs near you
Enrollment Services Coordinator

Enrollment Services Coordinator

Seattle Pacific University

Seattle, WA

$22.24/hr

Other

Medical, Dental, Vision

Posted 5 days ago

Job description

Enrollment Services Coordinator

Seattle Pacific University is seeking an Enrollment Services Coordinator to support recruitment communications, enrollment operations, and data integrity efforts across Undergraduate and Graduate Admissions.

This role combines strong organizational skills, operational accuracy, creativity, and collaboration to ensure prospective students receive timely and engaging communication throughout the enrollment process. The Enrollment Services Coordinator oversees print and mail communications, supports CRM and student information system processes, coordinates key enrollment projects, and supervises student workers who support Enrollment Services operations.

The ideal candidate is highly detail-oriented, collaborative, adaptable, and energized by working behind the scenes to create smooth systems, strong communication experiences, and operational excellence in support of enrollment goals.

This is an on-campus position based in Seattle, WA on the campus of Seattle Pacific University.

Recruitment Communications & Print Management
  • Coordinate and oversee print and mail communications supporting undergraduate and graduate recruitment efforts
  • Ensure timely, accurate delivery of recruitment-related mailings and communication materials
  • Manage inventory of print materials, including brochures, flyers, envelopes, letterhead, mail house publications, and promotional items
  • Maintain organized inventory tracking for materials stored on and off campus
  • Assist with writing, proofreading, and updating print and web communication content in collaboration with Admissions and University Communications partners
CRM, Data Integrity & Enrollment Operations
  • Coordinate and monitor data transfers between Slate CRM and Banner to support accurate student records and downstream operational processes
  • Maintain mailing lists, communication data, and enrollment records within the Admissions CRM
  • Conduct enrollment-related audits and assist in maintaining accurate and timely student information across systems
  • Support data integrity and operational efficiency through careful attention to detail and process consistency
Project Coordination & Cross-Campus Collaboration
  • Coordinate scheduling and logistics for the annual Fine and Performing Arts Scholarship Audition process in collaboration with campus partners
  • Work collaboratively with Undergraduate Admissions, Graduate Admissions, University Communications, Mailing Services, Enrollment Operations, Student Financial Services, and academic departments to support enrollment campaigns and communication efforts
  • Help ensure enrollment communication campaigns run smoothly and efficiently across systems and teams
Student Worker Supervision & Team Support
  • Supervise student workers supporting Enrollment Services, including hiring, training, scheduling, task management, and performance expectations
  • Foster a supportive, professional, and collaborative work environment for student employees
  • Participate as an active and collaborative member of the Enrollment Management and Marketing team, contributing creativity, innovation, and operational support
Qualifications
  • Bachelor's degree or equivalent combination of education and experience
  • 1–2 years of relevant experience in operations, communications, enrollment, marketing, administration, data management, or related work
  • Strong organizational skills and exceptional attention to detail and accuracy
  • Ability to manage multiple priorities in a fast-paced environment
  • Interest in or experience with marketing, communications, enrollment operations, or customer engagement
  • Strong written and verbal communication skills, including proofreading and editing abilities
  • Ability to work collaboratively and effectively across teams and departments
  • Demonstrated ability to manage processes, systems, and data accurately and efficiently
  • Comfort learning and using databases, CRM systems, and technology platforms
  • Mission Alignment: A personal commitment to Christian faith; enthusiasm for supporting SPU's mission; alignment with the University's Statement of Faith; and willingness to uphold the lifestyle standards of our Christian community
Compensation & Position Details
  • Status: Full-time, non-exempt
  • Hourly Rate: $22.24
  • Location: On-campus in Seattle, WA

Benefits: SPU pays employee premiums for medical, dental, and vision insurance; provides HSA/HRA contributions; contributes 7% to a retirement account with immediate vesting (as eligible); and offers a tuition discount program for employees and qualified dependents.

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