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How much do enrollment services coordinator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for enrollment services coordinator in the United States is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.24 per hour, depending on experience, location, and employer.

What is an enrollment services coordinator?

Enrollment Services Coordinators are professionals who assist students through the process of enrolling in an educational institution. They typically guide prospective and current students by providing information on admissions, registration, and academic requirements. These coordinators may also help with financial aid, orientation, and resolving enrollment-related issues. Their goal is to ensure a smooth and efficient enrollment experience for students and to support the institution’s enrollment goals.

What are the key skills and qualifications needed to thrive as an enrollment services coordinator?

To thrive as an Enrollment Services Coordinator, you need a solid understanding of admissions processes, student records management, and typically a bachelor’s degree in education or a related field. Familiarity with student information systems (such as Banner or PeopleSoft), CRM software, and FERPA regulations is essential. Strong organizational skills, attention to detail, and effective interpersonal communication set top performers apart in this role. These skills and qualifications ensure accurate student data management, seamless enrollment processes, and positive experiences for students and staff.

What are some common challenges faced by enrollment services coordinators, and how can they be managed effectively?

Enrollment Services Coordinators often navigate challenges such as managing high volumes of student inquiries during peak enrollment periods, ensuring accurate data entry, and coordinating with multiple departments to resolve complex issues. Effective time management, strong organizational skills, and clear communication are crucial for balancing these responsibilities. Building positive relationships with faculty, admissions, and financial aid teams can also help streamline processes and provide better support to students throughout the enrollment journey.

What is the difference between Enrollment Services Coordinator vs Admissions Counselor?

AspectEnrollment Services CoordinatorAdmissions Counselor
CredentialsTypically requires a bachelor's degree, sometimes certifications in student servicesUsually requires a bachelor's degree, with some roles preferring admissions or counseling experience
Work EnvironmentWorks in student services offices, assisting with enrollment processesWorks in admissions offices, recruiting and interviewing prospective students
Employer & Industry UsageUsed in colleges, universities, and educational institutions for student enrollment supportCommonly employed in higher education institutions for student recruitment

While both roles support student enrollment, the Enrollment Services Coordinator focuses on managing enrollment processes and student records, whereas the Admissions Counselor primarily recruits and evaluates prospective students. Understanding these differences helps in choosing the right career path or job search focus.

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Enrollment Services Coordinator jobs near you
Infographic showing various Enrollment Services Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,055 per year, or $22.6 per hour.

Enrollment Services Coordinator

Bowie State University

Bowie, MD • On-site

$60K - $70K/yr

Full-time

Medical, Retirement, PTO

Re-posted 28 days ago

Job description

Posting Details
Job Posting Information
Job Posting Number
S620
Position Title
Enrollment Services Coordinator
Class Title
Staff
Regular or Contingent II
Regular (PIN)
Desired Start Date
FLSA
Exempt
Salary Range
$60,000 - $70,000
Open Date
05/01/2024
Close Date
Open Until Filled
Yes
Duties and Responsibilities
The Enrollment Services Coordinator will assist the Director/Assistant Director of Enrollment Services with managing the daily operations of the work within enrollment services and the one stop
• Provide professional and confidential administrative support to the Enrollment Services team. Works closely with the enrollment services leadership team to create and maintain training materials
• Manage the day-to-day operations of Enrollment Services (One Stop) and the work of the enrollment services specialists, including mentoring, training, and coaching the team regarding customer service. Provides leadership to a team of enrollment services specialists and disseminates timely updates and critical information to staff and partners
• Ability to analyze processes and procedures, problem solve and think critically. Recognize common threads in the customer experience and facilitate conversations regarding improvement
• Ensure enrollment services staff are providing consistent, accurate information to enrollment services (one stop) visitors and the university community
• Serve as a higher-level escalation point for dissatisfied visitors and the university community or visitors with complex enrollment circumstances
• Represent enrollment services (one stop) by participating on cross-functional committees, to develop and manage assigned office procedures, training, and data integrity
• Sensitive to cultural diversity and recognizes personal biases to inform appropriate responses to culturally diverse situations, demonstrating a commitment to equity and inclusion, and respectful interactions with persons of diverse ethnic, cultural, socio-economic, and educational backgrounds (ability to communicate and interact effectively with people of all ages and identities)
• Possess beginner to intermediate knowledge of and skills with technology including software programs for communication, data collection, student information systems, and customer relationship management (CRM), including but not limited to PeopleSoft, Microsoft Office/365, Student Financial Planning, ImageNow, Monday.com, Zendesk, Ocelot, QTrac, etc.
• Export reports and evaluate to make data informed decisions about office staffing, recommended changes, and other department initiatives
• Perform other duties as assigned
Minimum Qualifications
Education
A Bachelor's degree required. Master's degree preferred.
Experience
  • Two (2) years prior higher education work experience preferred, specifically within a student services office (e.g., admissions, bursar/student accounts, financial aid, housing, registrar, retention, etc.)
  • Excellent oral and written communication skills, with the ability to communicate effectively, clearly, concisely, and professionally
  • Research and troubleshooting skills
  • Must be able to meet expectations in a fast-paced, customer-oriented environment
  • Highly motivated, focused, and results-oriented

Knowledge Skills and Abilities
  • Superior customer service skills and philosophy
  • Positive attitude and professional demeanor
  • Manage data using a variety of applications
  • Communicate and interact effectively with people of all ages and identities
  • Report to campus and other university events as needed (some evenings and weekends may be required)
  • Work independently and collaboratively with the ability to prioritize tasks and adjust to the needs of the department, division, and university

Conditions of Employment
Other
Please be advised, COVID-19 vaccinations are strongly encouraged but not required for eligible faculty and staff employed by Bowie State University. This protocol may be subject to change.
Union Position.
BSU offers a generous benefits package, which includes 22 vacation days, 13 holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools.
Posting Detail Information
Special Instructions to Applicant
Quick Link for Internal Postings
https://bowiestate.peopleadmin.com/postings/3704

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