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Enrollment Services Assistant Jobs (NOW HIRING)

Odessa College

Enrollment Services Assistant

Odessa, TX · On-site

Position Details Position Information Working Title Enrollment Services Assistant Position Status Full Time Department Enrollment Services General Summary The Wrangler Express Center is the primary ...

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How much do enrollment services assistant jobs pay per year?

As of Sep 5, 2026, the average yearly pay for enrollment services assistant in the United States is $44,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $48,500.00 per year, depending on experience, location, and employer.

What is an enrollment services assistant?

Enrollment Services Assistants are administrative professionals who support the admissions and enrollment process at educational institutions. They help students with application procedures, registration, and provide information about academic programs and deadlines. These assistants often answer questions, process paperwork, and maintain student records to ensure a smooth enrollment experience. Their role is essential in guiding prospective and current students through institutional requirements and policies.

What are the key skills and qualifications needed to thrive as an enrollment services assistant?

To thrive as an Enrollment Services Assistant, you need strong organizational skills, attention to detail, and a background in administrative support, often with an associate's degree or relevant office experience. Familiarity with student information systems (such as Banner or PeopleSoft), database management, and basic office software is typically required. Excellent communication, customer service, and problem-solving skills help you effectively assist students and collaborate with staff. These skills ensure accurate processing of student records and smooth enrollment operations, contributing to a positive experience for students and the institution.

What are some common challenges faced by enrollment services assistants during peak registration periods?

During peak registration periods, Enrollment Services Assistants often manage high volumes of student inquiries, tight deadlines, and frequent policy updates. Balancing accuracy and efficiency while assisting students with enrollment issues and documentation can be demanding. Effective time management, strong communication skills, and the ability to remain calm under pressure are crucial for success during these busy times. Team collaboration and support from supervisors also play an important role in navigating these challenges.
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Enrollment Services Assistant jobs near you
Infographic showing various Enrollment Services Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,738 per year, or $21.5 per hour.

Enrollment Services Assistant

Odessa College

Odessa, TX • On-site

Full-time

Re-posted just now

Job description

Position Details
Position Information
Working Title
Enrollment Services Assistant
Position Status
Full Time
Department
Enrollment Services
General Summary
The Wrangler Express Center is the primary point of contact for Odessa College, delivering exceptional customer service to students, parents, and the community. Serving as a first-call and first-visit resolution center, this department addresses student services-related inquiries, including admissions, registration, financial aid, and payment options. Additionally, the Wrangler Express Center provides front desk support for the OC Sewell Auto Tech Center and the Wood Health Sciences Building. The individual in this role is responsible for creating a welcoming environment, efficiently managing inquiries by phone, email, instant messaging, and in person, and supporting daily operations, office functions, and documentation processes. This ensures seamless communication and coordination among students, staff, faculty, and administrators.
Specific Position Duties
  • Deliver high-quality customer service to students, prospective students, and other visitors who contact or visit the Wrangler Express/Call Center, the OC Sewell Auto Tech Center, or the Wood Health Sciences Building by phone, email, instant messaging, or in person.
  • Greet and direct students, community members, visitors, and employees promptly and appropriately.
  • Interact with students, staff, faculty, and the community courteously and professionally through various communication channels.
  • Provide accurate information and respond to inquiries regarding the Wrangler Express Center and Odessa College.
  • Provide administrative support, including managing mail distribution and issuing parking permits and student IDs.
  • Collaborate effectively with team members to meet the needs of students, visitors, and employees.
  • Assist with coordinating office functions, maintaining inventory of supplies, scanning and indexing documents, and entering purchase requisitions.
  • Provide support to various departments during peak student intake and registration periods.
  • Monitor and reconcile departmental budget expenditures as requested.
  • Demonstrate the ability to quickly learn new procedures, multitask effectively, and maintain a high level of accuracy and attention to detail.
  • Demonstrate strong teamwork, collaboration, and interpersonal skills.
  • Perform other duties as assigned.

Minimum Qualifications
  • High school diploma or GED required.
  • Positive attitude with a strong commitment to customer service.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Ability to create a welcoming environment for students, employees, and community population.
  • Demonstrated ability to take initiative, assume responsibility, and perform effectively under pressure, particularly during peak registration periods.
  • Strong verbal and written communication skills with a professional demeanor.
  • Dependable, with a strong commitment to punctuality and attendance.
  • Proven ability to work collaboratively and effectively as part of a team.

Preferred Qualifications
Annual Salary
Hiring Range
Work Hours
Regular hours: Monday-Thursday, 8 a.m. to 5:30 p.m.; Friday, 8 a.m. to 1:00 p.m. • Summer hours: Monday-Thursday, 7:30 a.m. to 5:30 p.m • Varied hours during peak registration times.
Posting Detail Information
Posting Number
C00108P
Job Open Date
Quick Link for Internal Postings
https://jobs.odessa.edu/postings/15373

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