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Enrollment Services Assistant information

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$28K

$44.7K

$69K

How much do enrollment services assistant jobs pay per year?

As of Jul 6, 2026, the average yearly pay for enrollment services assistant in the United States is $44,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $48,500.00 per year, depending on experience, location, and employer.

What are the duties of a service assistant?

An Enrollment Services Assistant is responsible for supporting the enrollment process by assisting students with registration, verifying documents, and providing information about programs and policies. They often handle administrative tasks such as data entry, scheduling appointments, and maintaining student records, requiring strong organizational and communication skills. The role may involve using student information systems and working in a customer service environment.

What are the key skills and qualifications needed to thrive as an Enrollment Services Assistant, and why are they important?

To thrive as an Enrollment Services Assistant, you need strong organizational skills, attention to detail, and a background in administrative support, often with an associate's degree or relevant office experience. Familiarity with student information systems (such as Banner or PeopleSoft), database management, and basic office software is typically required. Excellent communication, customer service, and problem-solving skills help you effectively assist students and collaborate with staff. These skills ensure accurate processing of student records and smooth enrollment operations, contributing to a positive experience for students and the institution.

What skills do you need to be an enrollment specialist?

An enrollment services assistant needs strong communication and customer service skills to interact effectively with students and staff. Attention to detail, organizational abilities, and familiarity with enrollment software or databases are also important for managing student records and processing applications efficiently.

What are some common challenges faced by Enrollment Services Assistants during peak registration periods?

During peak registration periods, Enrollment Services Assistants often manage high volumes of student inquiries, tight deadlines, and frequent policy updates. Balancing accuracy and efficiency while assisting students with enrollment issues and documentation can be demanding. Effective time management, strong communication skills, and the ability to remain calm under pressure are crucial for success during these busy times. Team collaboration and support from supervisors also play an important role in navigating these challenges.

What are Enrollment Services Assistants?

Enrollment Services Assistants are administrative professionals who support the admissions and enrollment process at educational institutions. They help students with application procedures, registration, and provide information about academic programs and deadlines. These assistants often answer questions, process paperwork, and maintain student records to ensure a smooth enrollment experience. Their role is essential in guiding prospective and current students through institutional requirements and policies.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it typically requires minimal formal education and provides experience in administrative and clinical tasks. It can serve as a stepping stone to more advanced healthcare positions and often involves skills like patient communication and medical record management.

What jobs pay 4000 a week without a degree?

Enrollment Services Assistants typically do not earn $4,000 a week; such high weekly pay is uncommon without specialized skills or experience. Jobs that can pay this amount without a degree often include sales roles, real estate agents, or certain entrepreneurial ventures, but they usually require strong sales skills, certifications, or business acumen. Most high-paying roles without a degree involve commission-based income or self-employment.
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Enrollment Services Assistant jobs near you
Enrollment Services Manager

Enrollment Services Manager

Columbia-Greene Community College

Hudson, NY • On-site

$65K/yr

Full-time

Posted 12 days ago

Job description

Position Summary

This position oversees the delivery of frontline enrollment services by coordinating and supporting Admissions, Financial Aid, Registration and Records, Student Accounts, and external program enrollment services.

The Manager serves as the operational lead for the Welcome Center, ensuring students receive accurate, timely, and seamless assistance throughout the enrollment lifecycle.

Major Responsibilities:

Welcome Center Leadership

Manage the daily operations of the College Welcome Center, ensuring a welcoming, student-centered environment.

Establish and monitor customer service standards to ensure consistent, high-quality service.

Coordinate cross-training to ensure staff are knowledgeable in Admissions, Financial Aid, Registration, Student Accounts, and external program processes.

Monitor service levels, wait times, and operational efficiency while implementing continuous process improvements.

Develop and maintain operational procedures and service protocols for the Welcome Center.

Enrollment Services Coordination

Serve as the primary operational liaison between Admissions, Financial Aid, Registration and Records, Student Accounts, Workforce Development, Continuing Education, and other external enrollment programs.

Coordinate front-line enrollment services to ensure seamless transitions between departments.

Support enrollment initiatives, registration events, orientation programs, Instant Admit Days, Open Houses, and other recruitment and enrollment activities.

Assist students with navigating enrollment processes while ensuring referrals to appropriate specialists when necessary.

Collaborate with campus departments to improve the overall student experience and remove barriers to enrollment.

Admissions Support

Support all operational functions of the Office of Admissions.

Maintain thorough knowledge of admissions policies, procedures, residency requirements, transfer processes, and enrollment regulations.

Assist with communication strategies designed to recruit and enroll prospective students.

Support student visit programs, campus tours, and recruitment events.

Ensure accurate processing of inquiries, applications, and admissions documentation.

Systems and Operations

Manage and maintain Banner and other student information systems supporting enrollment operations.

Maintain electronic records and document management systems, including OnBase or successor systems.

Monitor data integrity and ensure timely processing of student records.

Generate reports and analyze operational metrics to improve service delivery and enrollment outcomes.

Recommend and implement technology solutions that improve operational effectiveness.

Communication and Collaboration

Develop and maintain effective working relationships across Student Success and Academic Affairs.

Assist in developing enrollment communications and operational messaging.

Maintain accurate Welcome Center and Enrollment Services information on the College website and student portal.

Participate in campus committees and represent Enrollment Management as assigned.

Administrative Responsibilities

Assist with departmental budget planning, purchasing, and resource management.

Develop and maintain operational manuals, workflows, and training materials.

Ensure compliance with college policies, SUNY guidelines, FERPA, and applicable state and federal regulations.

Perform other duties as assigned

Minimum Qualifications

Associate's degree required; Bachelor's degree preferred.

Three (3) years of progressively responsible experience in higher education enrollment services, admissions, student services, or a related area.

Experience coordinating customer service operations.

Experience using Banner.

Demonstrated knowledge of admissions, financial aid, registration, student accounts, or related enrollment functions.

Employment Type: FULL_TIME

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