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Enrollment Associate Jobs (NOW HIRING)

What You'll Do The Enrollment Associate is responsible for educating patients about their eligible healthcare services and directly scheduling them with our provider team. Depending on the patient ...

Associate, Enrollment

$22.12 - $25/hr

What You'll Do The Enrollment Associate is responsible for educating patients about their eligible healthcare services and directly scheduling them with our provider team. Depending on the patient ...

Associate, Enrollment

Denver, CO · On-site

$22.12 - $25/hr

What You'll Do The Enrollment Associate is responsible for educating patients about their eligible healthcare services and directly scheduling them with our provider team. Depending on the patient ...

Associate, Enrollment

$22.12 - $25/hr

What You'll Do The Enrollment Associate is responsible for educating patients about their eligible healthcare services and directly scheduling them with our provider team. Depending on the patient ...

Associate, Enrollment

Denver, CO · On-site

$22.12 - $25/hr

What You'll Do The Enrollment Associate is responsible for educating patients about their eligible healthcare services and directly scheduling them with our provider team. Depending on the patient ...

Associate, Enrollment

$22.12 - $25/hr

What You'll Do The Enrollment Associate is responsible for educating patients about their eligible healthcare services and directly scheduling them with our provider team. Depending on the patient ...

Enrollment Associate

Atlanta, GA · On-site

$53K - $73K/yr

Enrollment Associate Salary Range $53,000.00 - $73,750.00 Position Type Full Time Category Regional Support and Leadership Description KIPP Atlanta Schools is part of the KIPP (Knowledge is Power ...

The Role The Enrollment Associate will play a key role in supporting students, teachers and academic operations within the organization. There are two positions available at this time, with ...

The Program Enrollment Associate is an entry-level role at the intersection of student success and program coordination. This position is responsible for guiding MD, PA, DO, and Nursing students ...

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Enrollment Associate information

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How much do enrollment associate jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for enrollment associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are Enrollment Associates?

Enrollment Associates are professionals responsible for assisting individuals through the process of enrolling in programs, services, or institutions, such as schools, health plans, or training courses. They provide information, answer questions, and ensure all necessary documentation is collected and processed accurately. Enrollment Associates often serve as the first point of contact, guiding applicants through requirements and troubleshooting any issues that arise during the enrollment process.

What are the key skills and qualifications needed to thrive as an Enrollment Associate, and why are they important?

To thrive as an Enrollment Associate, you generally need strong organizational skills, attention to detail, and a background in customer service or administrative support, often with an associate’s or bachelor’s degree. Familiarity with CRM software, student information systems, and data entry tools is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help candidates stand out in this role. These skills ensure efficient processing of enrollments, accurate record-keeping, and positive experiences for prospective students or clients.

What are some of the common challenges Enrollment Associates face when guiding prospective students through the application process?

Enrollment Associates often encounter challenges such as managing high volumes of inquiries during peak enrollment periods and addressing a wide range of applicant concerns, from financial aid questions to documentation requirements. They must balance providing personalized support with meeting strict deadlines and maintaining data accuracy. Strong communication and organizational skills are crucial for navigating these challenges while ensuring a smooth and positive experience for prospective students.
More about Enrollment Associate jobs
What cities are hiring for Enrollment Associate jobs? Cities with the most Enrollment Associate job openings:
What are the most commonly searched types of Enrollment jobs? The most popular types of Enrollment jobs are:
What states have the most Enrollment Associate jobs? States with the most job openings for Enrollment Associate jobs include:
Infographic showing various Enrollment Associate job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 92% Full Time, 4% Part Time, 1% Temporary, and 2% Contract. Highlights an 44% Physical, and 56% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.
Associate, Enrollment

$22.12 - $25/hr

Other

Posted 17 days ago


Job description

What You'll Do 

The Enrollment Associate is responsible for educating patients about their eligible healthcare services and directly scheduling them with our provider team. Depending on the patient's eligibility, this role will also be collecting sensitive patient information to assist our care teams in preparing the right services for the patient. 

Building trust-based relationships is at the core of Strive's care model, and that patient experience starts with the Enrollment Associate. By establishing an empathetic connection with our patients, this individual will convincingly present Strive's care model based on patient needs, nimbly address inquiries and objections, and be the patient's support anchor throughout the enrollment process.    

This role is a high call volume remote contact center-based position that supports Strive patient growth initiatives through both inbound and outbound calls. Success is dependent upon supporting our patients to schedule appointments with our providers. As a data-driven organization, we will use key performance indicators to help guide and coach this role's performance.  This includes daily contacts, first call resolution, average handle time, and quality process adherence within our systems of record. This individual will report to the Lead, Enrollment.  

The Day to Day 

  • Makes outbound calls to prospective patients to educate them on Strive's holistic care model and directly schedules patients for provider visits. 
  • Understands patient requirements, leading with empathy for individual healthcare needs. 
  • Asks the right questions to gain trust and a thorough understanding of individual patient needs. 
  • Discovers and acts on opportunities to provide the patient value, such as key information about Strive Health programming that can be a direct benefit to the patient. 
  • Nimbly addresses inquiries and overcome objections most associated with patients not fully understand the full value of Strive Health services in comparison to services being received.         

Minimum Qualifications 

  • 2+ years' of combined education, experience, or certification related to patient enrollment. 
  • Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms. 
  • Ability to travel and be onsite to meet business needs.

Preferred Qualifications 

  • 2+ years' experience as a high-performing enrollment associate, whether in-person or within a contact center. 
  • 2+ years' demonstrated experience in building quality connections with patients, leading with empathy and mindful questions. 
  • 2+ years' operating with Customer Relationships Management (CRM) systems to document well written and considerate notes. 

About You 

  • Comfortable asking health-sensitive questions and selling healthcare services in a warm, empathetic, and caring manner. 
  • Growth mindset towards your personal and professional development at Strive and comfortable with and embracing change to continuously improve.  
  • Remains positive and keeps forward momentum when faced with challenges, spreading that attitude to others. Driven to meet and exceed goals. 
  • Fiercely passionate about serving patients in need of critical healthcare services. Passionate about Strive's mission to help kidney disease patients access better care. 
  • The opportunity to make a patient smile or alleviate a small burden gets you out of bed in the morning. You love speaking with, and especially listening to, patients. 

Hourly Range: $22.12-$25.00