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Dispatch Assistant Jobs (NOW HIRING)

J-Mar Enterprises

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LOGISTICS COMMUNICATION & DISPATCH ASSISTANT

West Fargo, ND · On-site

$22 - $26/hr

What You Bring What We Teach You Punctuality & Reliability Industry software & TMS load boards Confident Phone Communication Freight rate negotiation & dispatching Basic Tech Comfort & Speed Carrier ...

Dayton Freight

Linehaul Dispatcher

Dayton, OH

Paid holidays (8); paid vacation and personal days Responsibilities The Transportation Dispatch Assistant provides support to the Transportation Coordinators and Drivers. * Accurately fulfill the ...

Dayton Freight

Linehaul Dispatcher

Dayton, OH · On-site

Paid holidays (8); paid vacation and personal days The Transportation Dispatch Assistant provides support to the Transportation Coordinators and Drivers. * Accurately fulfill the plans developed by ...

Dayton Freight

Transportation Dispatcher

Dayton, OH · On-site

Paid holidays (8); paid vacation and personal days Responsibilities The Transportation Dispatch Assistant provides support to the Transportation Coordinators and Drivers. * Accurately fulfill the ...

Dayton Freight

Transportation Dispatcher

Dayton, OH · On-site

Paid holidays (8); paid vacation and personal days The Transportation Dispatch Assistant provides support to the Transportation Coordinators and Drivers. * Accurately fulfill the plans developed by ...

Dayton Freight

Linehaul Dispatcher

Dayton, OH · On-site

Paid holidays (8); paid vacation and personal days Responsibilities The Transportation Dispatch Assistant provides support to the Transportation Coordinators and Drivers. * Accurately fulfill the ...

Dayton Freight

Transportation Dispatcher

Dayton, OH

Paid holidays (8); paid vacation and personal days Responsibilities The Transportation Dispatch Assistant provides support to the Transportation Coordinators and Drivers. * Accurately fulfill the ...

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How much do dispatch assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for dispatch assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

How much does a dispatch assistant make?

The average salary for a dispatch assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced dispatch assistants or those in specialized fields can earn higher wages. Compensation may also include benefits such as health insurance and paid time off.

Is it hard to get hired as a dispatch assistant?

Getting hired as a dispatch assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software or tools. Entry-level positions may be accessible with a high school diploma, but some employers prefer previous experience or certifications in logistics or transportation. The hiring process can vary depending on the company and location, but demonstrating reliability and multitasking skills can improve chances of employment.
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What are the most commonly searched types of Dispatch jobs?

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What states have the most Dispatch Assistant jobs?

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Dispatch Assistant jobs near you
Infographic showing various Dispatch Assistant job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,672 per year, or $19.6 per hour.

Public Safety Dispatch Assistant Supervisor

St. Mary's County, MD

Leonardtown, MD • On-site

$66K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Salary : $66,102.40 Annually
Location : Leonardtown, MD
Job Type: Full-Time
Job Number: 202200135
Department: Emergency Services
Opening Date: 07/01/2026
Closing Date: Continuous
Job Summary
The Public Safety Dispatch Assistant Supervisor will assist the Shift Supervisor with the day-to-day processing activities of those employees assigned to a team; fills in for the Public Safety Dispatch Supervisor as required; receives emergency 911 calls and dispatches appropriate agencies; is certified as proficient in Law Enforcement and/or Fire/Rescue dispatching; Demonstrates leadership for assigned employees and provides training, coaching and mentoring.
The hiring salary for this position is $66,102; full salary range for this position is $66,102 - $107,577
Essential Functions
  1. Must be proficient in performing Law Enforcement and/or Fire/EMS dispatch positions independently.
  2. Maintain certification in Emergency Telecommunicator Course (ETC), Emergency Police Dispatch (EPD), Emergency Fire Dispatch (EFD), Emergency Medical Dispatch (EMD), Communications Training Officer (CTO), Maryland Electronic Telecommunication Enforcement Resource System (METERS), National Crime Information Center (NCIC) and Cardio-Pulmonary Resuscitation (CPR).
  3. Assumes responsibility for the operation of the center on shift in the absence of the Shift Supervisor.
  4. Demonstrates strong leadership and maintains a professional environment throughout the division.
  5. Assist the Shift Supervisor in defining team roles and responsibilities, ensuring progress towards set goals and acknowledges team accomplishments.
  6. Prioritize and perform multiple tasks simultaneously in fast paced, high stress emergency work environment.
  7. In an emergency or other necessity, must have a working knowledge with the transfer of dispatch operations to the back-up facility.
  8. Ability to train and document the performance of staff in a professional environment.
  9. Makes critical decisions in response to transmissions from responders.
  10. Operates all equipment in the communications room.
  11. Assists with identifying and reports any equipment failures to the proper agency.
  12. Communicate effectively with the Shift Supervisor on all operational issues on assigned shift.
  13. Ability to work independently.
  14. Performs other duties as assigned.

Required Knowledge, Skills, and Abilities
  1. Thorough knowledge of St. Mary's County Government policies and procedures.
  2. Answer phones in a calm manner, distinguish between telephone lines, and evaluate and prioritize emergency calls.
  3. Effectively represent St. Mary's County Government to the public.
  4. Ability to multi-task and work effectively under stressful conditions.
  5. Ability to keep accurate and thorough records.
  6. Dispatch emergency agencies as appropriate.
  7. Ability to operate relevant computer and radio systems.
  8. Ability to maintain a high degree of attentiveness, alertness, and responsiveness on duty.
  9. Ability to maintain self control in tense situations and work effectively under stress.
  10. Ability to receive and input messages into MILES system and distribute as appropriate.
  11. Ability to file messages by classification type, code number or alphabetically.
  12. Ability to input codes, demographics, DMV, and other law enforcement information.
  13. Thorough knowledge of geography of St. Mary's County Road systems, waterways, police districts, and fire/EMS response areas and all surrounding counties.
  14. Thorough knowledge of emergency services' roles (groups, teams, agencies) utilized in emergency response.
  15. Ability to fill Public Safety Dispatch I and II schedule in an emergency vacancy situation.
  16. Maintains confidentiality of all data from internal and external sources.
  17. Ability to take direction from the Shift Supervisor/Communications Manager and respond accordingly.

Education and Experience
  1. High school diploma or equivalent.
  2. Two years' experience as a Public Safety Dispatch II or equivalent.
  3. Last two performance evaluations must be at least satisfactory.
  4. All mandatory certifications are current for Law Enforcement and Fire/EMS.
  5. Must complete the Supervisory Communications Training Course within one year of the effective promotion date.
  6. Must complete the Communications Training Officer Course within one year of the effective promotion date.
  7. Must have completed law enforcement communications certification training and Fire EMS Dispatch certification training and be released from training within 6 months of promotion.
  8. All mandatory certifications are current for Law Enforcement and Fire/EMS within 6 months of promotion.

Additional Requirements:
  1. Must have a valid Maryland driver's license.
  2. Negative drug screen.
  3. Successfully pass a hearing and vision exam.
  4. Successfully pass a psychological fitness examination with favorable results.
  5. Successfully pass an extensive background investigation with favorable results.
  6. Must possess unimpaired hearing, speech, and finger dexterity.
  7. Excellent knowledge of National 10 Code System.
  8. Continues training in classes relating to duties of position

Physical and Environmental Conditions:
Work requires no unusual demand for physical effort. Must be able to work 12 hour rotating shift schedule including weekends and holidays.
May be subject to recall to duty as needed or in case of an emergency.
Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices or meeting rooms, e.g., use of safe workplace practices with office equipment, and/or avoidance of trips and falls.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plan, flexible spending accounts, life insurance, long-term disability, identity theft protection, sick-leave transfer, holidays, vacation, and sick leave.
Regular Part-time employees who work an average of 20 or more hours per week over the course of a year, receive benefits on a pro-rated basis.
To learn more details, visit our benefits page at the following link:
01
Do you have a high school diploma or GED?
  • Yes
  • No

02
Do you have a valid driver's license?
  • Yes
  • No

03
Do you have experience working as a Public Safety Dispatcher?
  • Yes
  • No

04
Are you currently certified as an IAED Emergency Medical dispatcher, Emergency Police Dispatcher and Emergency Fire Dispatcher?
  • Yes
  • No

05
Are you able to be subject to recall to duty in case of an emergency?
  • Yes
  • No

06
Have you applied with the Department of Emergency Services within the last three (3) years? If so, for what position/s?
07
Do you authorize St. Mary's County Department of Emergency Services to conduct a Pre-Employment prescreen background check based on the information you provided?
  • Yes
  • No

Required Question

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