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Dispatch Assistant Jobs in Boston, MA (NOW HIRING)

Lynn Community Health Center

Dispatch Manager

Peabody, MA · On-site

$70K - $85K/yr

The Driver Dispatcher Manager for the pharmacy is responsible for overseeing the dispatch and coordination of delivery drivers, ensuring timely and compliant delivery of pharmaceutical products and ...

New

Brewster/EasCare Ambulance

EMD/Dispatch

Weymouth, MA · On-site

$23 - $26/hr

Is responsible for dispatching and ensuring all transport request are met in a timely manner. Qualification Requirements: To perform this job successfully, an individual must be able to perform each ...

United Rentals

Dispatcher - ROS

Norton, MA

Schedule drivers and organize dispatch of all equipment for the branch * Assist in taking customer telephone orders for deliveries, pickups and service * Arrange for all emergency field repairs

United Rentals, Inc.

Dispatcher - ROS

Norton, MA · On-site

Schedule drivers and organize dispatch of all equipment for the branch * Assist in taking customer telephone orders for deliveries, pickups and service * Arrange for all emergency field repairs

United Rentals

Dispatcher - ROS

West Bridgewater, MA · On-site

Schedule drivers and organize dispatch of all equipment for the branch Assist in taking customer telephone orders for deliveries, pickups and service Arrange for all emergency field repairs Answer ...

First Student

Dispatcher

Pembroke, MA

$26/hr

Dispatch buses and support on-time route performance * Oversee daily routes and bus scheduling ... Complete assigned special projects * Assist with supervision of day-to-day operations * Help ...

First Student

Dispatcher

Pembroke, MA · On-site

$26/hr

Dispatch buses and support on-time route performance * Oversee daily routes and bus scheduling ... Complete assigned special projects * Assist with supervision of day-to-day operations * Help ...

First Student, Inc.

Dispatcher

Pembroke, MA · On-site

$26/hr

Dispatch buses and support on-time route performance * Oversee daily routes and bus scheduling ... Complete assigned special projects * Assist with supervision of day-to-day operations * Help ...

Parts Authority

Dispatcher

Chelsea, MA

Parts Authority has a team of professionally trained, experienced counter people to assist in ... Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers

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Dispatch Assistant information

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How much do dispatch assistant jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for dispatch assistant in Boston, MA is $21.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $23.22 per hour, depending on experience, location, and employer.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

What are the key skills and qualifications needed to thrive as a Dispatch Assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are Dispatch Assistants?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are some typical challenges a Dispatch Assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.
What are the most commonly searched types of Dispatch jobs in Boston, MA? The most popular types of Dispatch jobs in Boston, MA are:
What are popular job titles related to Dispatch Assistant jobs in Boston, MA? For Dispatch Assistant jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Dispatch Assistant jobs in Boston, MA look for? The top searched job categories for Dispatch Assistant jobs in Boston, MA are:
What cities near Boston, MA are hiring for Dispatch Assistant jobs? Cities near Boston, MA with the most Dispatch Assistant job openings:
Dispatch Assistant jobs near you
Infographic showing various Dispatch Assistant job openings in Boston, MA as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $44,180 per year, or $21.2 per hour.

Dispatch Manager

Lynn Community Health Center

Peabody, MA • On-site

$70K - $85K/yr

Full-time

Posted yesterday

New

Lynn Community Health Center rating

8.6

Company rating: 8.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Job Summary:
The Driver Dispatcher Manager for the pharmacy is responsible for overseeing the dispatch and coordination of delivery drivers, ensuring timely and compliant delivery of pharmaceutical products and prescription medications. This role also includes managing driver safety, vehicle maintenance, accident reporting, insurance compliance, and licensing requirements to maintain operational efficiency and regulatory adherence.

Key Responsibilities:

Dispatch and Delivery Coordination:

  • Manage the pharmacy driver dispatch team to ensure efficient routing and delivery of medications.
  • Assign delivery routes based on priority, driver availability, and patient needs.
  • Monitor driver locations and progress to quickly resolve delays or issues.

Driver and Vehicle Safety Management:

  • Enforce strict adherence to safety protocols for drivers, especially when handling controlled substances.
  • Conduct regular reviews of drivers’ licenses and certifications to ensure validity and compliance with regulatory standards.
  • Maintain an updated record of all driver’s licenses, ensuring timely renewals and compliance with local and state laws.

Vehicle Maintenance and Management:

  • Coordinate routine maintenance and inspections of delivery
  • vehicles to ensure safe and reliable operation.
  • Schedule regular servicing, repairs, and preventive maintenance, working closely with the maintenance team or vendors.
  • Monitor vehicle condition reports and address any safety or operational concerns promptly.

Car Registration Renewals

  • Manage Vehicle Registration:
    Ensure that all delivery vehicles have current and valid registrations in compliance with state and local regulations.
  • Car Renewal Dates:
    Maintain a detailed schedule and system for tracking expiration dates of vehicle registrations to prevent lapses.
  • Coordinate Renewal Process:
    Facilitate timely submission of all necessary paperwork and fees for vehicle registration renewals. This may involve working directly with the DMV or relevant motor vehicle agencies.
  • Documentation and Compliance:
    Keep thorough records of registration documents for all vehicles, ensuring they are readily accessible for audits or inspections.
  • Communication:
    Notify drivers and relevant staff of upcoming registration renewals and any required actions or documentation needed from their side.

Accident and Insurance Handling:

  • Serve as the point of contact for reporting and managing any vehicle accidents or incidents involving drivers.
  • Ensure all accidents are documented properly, including obtaining necessary reports, driver statements, and photos.
  • Collaborate with insurance providers to process claims, manage coverage, and follow up on settlements.
  • Investigate accidents to identify causes and implement corrective actions to prevent future occurrences.
  • Provide training and guidance to drivers on safe driving practices and accident prevention.

Compliance and Documentation:

  • Ensure all delivery operations comply with pharmacy regulations, insurance policies, and company standards.
  • Maintain accurate records related to driver qualifications, vehicle inspections, accident reports, and insurance documentation.
  • Prepare regular reports on fleet status, accident history, insurance claims, and driver performance for management review.

Team Leadership and Collaboration:

  • Train, mentor, and evaluate dispatch and delivery staff to enhance performance and adherence to safety protocols.
  • Communicate effectively with pharmacy staff, Pharmacy Manager and, and healthcare providers to coordinate delivery schedules and resolve issues.
  • Implement process improvements to optimize delivery efficiency and safety.

Qualifications:

  • Proven experience in dispatch or transportation supervision, preferably in healthcare or pharmacy delivery.
  • Knowledge of vehicle maintenance, accident reporting, and insurance claim processes.
  • Familiarity with driver licensing requirements and safety regulations.
  • Strong leadership, communication, and organizational skills.
  • Proficiency with dispatching software and Microsoft Office.
  • Ability to multitask and manage urgent issues effectively.
  • High school diploma or equivalent required; additional certifications in logistics, transportation, or safety preferred.

What Lynn Community Health Center employees say

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