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Dispatch Manager Jobs in Boston, MA (NOW HIRING)

Lynn Community Health Center

Dispatch Manager

Peabody, MA · On-site

$70K - $85K/yr

The Driver Dispatcher Manager for the pharmacy is responsible for overseeing the dispatch and coordination of delivery drivers, ensuring timely and compliant delivery of pharmaceutical products and ...

New

Brewster/EasCare Ambulance

EMD/Dispatch

Weymouth, MA · On-site

$23 - $26/hr

Is responsible for dispatching and ensuring all transport request are met in a timely manner. Qualification Requirements: To perform this job successfully, an individual must be able to perform each ...

Townsend Energy

HVAC Service Dispatcher

Danvers, MA · On-site

$23 - $31.25/hr

Comfortable using dispatch management systems, GPS technology, and other computer-based operational tools * High school diploma, GED, or an equivalent educational qualification required Benefits:

New

Work With Your Handz

Service Plumber

Bellingham, MA · On-site

Maintain communication with dispatch, manager, parts, and installation teams. * Ensure truck inventory is up to date. * Complete paperwork accurately and promptly. * Maintain a clean and professional ...

Work With Your Handz

Service Plumber

Bellingham, MA · On-site

$30 - $45/hr

Maintain communication with dispatch, manager, parts, and installation teams. * Ensure truck inventory is up to date. * Complete paperwork accurately and promptly. * Maintain a clean and professional ...

Work With Your Handz

Service Plumber

Plymouth, MA · On-site

$30 - $45/hr

Maintain communication with dispatch, manager, parts, and installation teams. * Ensure truck inventory is up to date. * Complete paperwork accurately and promptly. * Maintain a clean and professional ...

Work With Your Handz

Service Plumber

Bellingham, MA

$35 - $55/hr

Maintain communication with dispatch, manager, parts, and installation teams. * Ensure truck inventory is up to date. * Complete paperwork accurately and promptly. * Maintain a clean and professional ...

Advocates

Dispatcher and Systems Coordinator

Framingham, MA · On-site

$24 - $26/hr

They assist the Vice President and Director(s) of Facilities and Fleet Management in ensuring that ... Dispatch technicians and/or assign submitted requests. * Ensure tickets are up to date, executed ...

New

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All JobsDispatch JobsDispatch Manager JobsDispatch Manager Jobs in Boston, MA

Dispatch Manager information

See Boston, MA salary details

$32.6K

$68.3K

$112.4K

How much do dispatch manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for dispatch manager in Boston, MA is $68,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $77,700.00 per year, depending on experience, location, and employer.

What Does a Dispatch Manager Do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How much do dispatch managers make in the US?

Dispatch managers in the US typically earn an average salary between $50,000 and $80,000 per year, depending on experience, industry, and location. They often oversee logistics operations, coordinate schedules, and use dispatch software to ensure efficient delivery or service processes.

What is the highest paying dispatcher job?

The highest paying dispatcher jobs are often in specialized fields such as airline or emergency services dispatchers, with airline dispatchers earning salaries exceeding $100,000 annually due to required certifications and extensive experience. Logistics and freight dispatch managers in large companies can also earn high salaries, especially with advanced skills in supply chain management and industry-specific software.

What is a dispatch manager's salary?

A dispatch manager's salary typically ranges from $45,000 to $75,000 annually, depending on experience, industry, and location. They often oversee scheduling, coordinate logistics, and use dispatch software, with some roles offering additional benefits or bonuses.

How does a Dispatch Manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the role of a dispatch manager?

A dispatch manager oversees the scheduling and coordination of transportation or delivery services, ensuring that shipments or personnel are dispatched efficiently. They often use dispatch software, manage communication between drivers and clients, and monitor operations to meet deadlines and safety standards.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a Dispatch Manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a Dispatch Manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
More about Dispatch Manager jobs
What are the most commonly searched types of Dispatch jobs in Boston, MA? The most popular types of Dispatch jobs in Boston, MA are:
What are popular job titles related to Dispatch Manager jobs in Boston, MA? For Dispatch Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Dispatch Manager jobs in Boston, MA look for? The top searched job categories for Dispatch Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Dispatch Manager jobs? Cities near Boston, MA with the most Dispatch Manager job openings:
Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Boston, MA as of July 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $68,318 per year, or $32.8 per hour.

Dispatch Manager

Lynn Community Health Center

Peabody, MA • On-site

$70K - $85K/yr

Full-time

Posted yesterday

New

Lynn Community Health Center rating

8.6

Company rating: 8.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Job Summary:
The Driver Dispatcher Manager for the pharmacy is responsible for overseeing the dispatch and coordination of delivery drivers, ensuring timely and compliant delivery of pharmaceutical products and prescription medications. This role also includes managing driver safety, vehicle maintenance, accident reporting, insurance compliance, and licensing requirements to maintain operational efficiency and regulatory adherence.

Key Responsibilities:

Dispatch and Delivery Coordination:

  • Manage the pharmacy driver dispatch team to ensure efficient routing and delivery of medications.
  • Assign delivery routes based on priority, driver availability, and patient needs.
  • Monitor driver locations and progress to quickly resolve delays or issues.

Driver and Vehicle Safety Management:

  • Enforce strict adherence to safety protocols for drivers, especially when handling controlled substances.
  • Conduct regular reviews of drivers’ licenses and certifications to ensure validity and compliance with regulatory standards.
  • Maintain an updated record of all driver’s licenses, ensuring timely renewals and compliance with local and state laws.

Vehicle Maintenance and Management:

  • Coordinate routine maintenance and inspections of delivery
  • vehicles to ensure safe and reliable operation.
  • Schedule regular servicing, repairs, and preventive maintenance, working closely with the maintenance team or vendors.
  • Monitor vehicle condition reports and address any safety or operational concerns promptly.

Car Registration Renewals

  • Manage Vehicle Registration:
    Ensure that all delivery vehicles have current and valid registrations in compliance with state and local regulations.
  • Car Renewal Dates:
    Maintain a detailed schedule and system for tracking expiration dates of vehicle registrations to prevent lapses.
  • Coordinate Renewal Process:
    Facilitate timely submission of all necessary paperwork and fees for vehicle registration renewals. This may involve working directly with the DMV or relevant motor vehicle agencies.
  • Documentation and Compliance:
    Keep thorough records of registration documents for all vehicles, ensuring they are readily accessible for audits or inspections.
  • Communication:
    Notify drivers and relevant staff of upcoming registration renewals and any required actions or documentation needed from their side.

Accident and Insurance Handling:

  • Serve as the point of contact for reporting and managing any vehicle accidents or incidents involving drivers.
  • Ensure all accidents are documented properly, including obtaining necessary reports, driver statements, and photos.
  • Collaborate with insurance providers to process claims, manage coverage, and follow up on settlements.
  • Investigate accidents to identify causes and implement corrective actions to prevent future occurrences.
  • Provide training and guidance to drivers on safe driving practices and accident prevention.

Compliance and Documentation:

  • Ensure all delivery operations comply with pharmacy regulations, insurance policies, and company standards.
  • Maintain accurate records related to driver qualifications, vehicle inspections, accident reports, and insurance documentation.
  • Prepare regular reports on fleet status, accident history, insurance claims, and driver performance for management review.

Team Leadership and Collaboration:

  • Train, mentor, and evaluate dispatch and delivery staff to enhance performance and adherence to safety protocols.
  • Communicate effectively with pharmacy staff, Pharmacy Manager and, and healthcare providers to coordinate delivery schedules and resolve issues.
  • Implement process improvements to optimize delivery efficiency and safety.

Qualifications:

  • Proven experience in dispatch or transportation supervision, preferably in healthcare or pharmacy delivery.
  • Knowledge of vehicle maintenance, accident reporting, and insurance claim processes.
  • Familiarity with driver licensing requirements and safety regulations.
  • Strong leadership, communication, and organizational skills.
  • Proficiency with dispatching software and Microsoft Office.
  • Ability to multitask and manage urgent issues effectively.
  • High school diploma or equivalent required; additional certifications in logistics, transportation, or safety preferred.

What Lynn Community Health Center employees say

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