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Dispatch Manager Jobs in Boston, MA (NOW HIRING)

Optima Courier Inc

Warehouse Dispatch

Wilmington, MA · On-site

$19/hr

The Dispatcher is responsible for coordinating and managing daily transportation operations to ensure on-time, efficient, and accurate delivery services. This role serves as the central communication ...

Work With Your Handz

Service Plumber

Bellingham, MA · On-site

Maintain communication with dispatch, manager, parts, and installation teams. * Ensure truck inventory is up to date. * Complete paperwork accurately and promptly. * Maintain a clean and professional ...

Work With Your Handz

Service Plumber

Bellingham, MA · On-site

$30 - $45/hr

Maintain communication with dispatch, manager, parts, and installation teams. * Ensure truck inventory is up to date. * Complete paperwork accurately and promptly. * Maintain a clean and professional ...

Work With Your Handz

Service Plumber

Plymouth, MA · On-site

$30 - $45/hr

Maintain communication with dispatch, manager, parts, and installation teams. * Ensure truck inventory is up to date. * Complete paperwork accurately and promptly. * Maintain a clean and professional ...

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Showing results 21-40

All JobsDispatch JobsDispatch Manager JobsDispatch Manager Jobs in Boston, MA

Dispatch Manager information

See Boston, MA salary details

$32.6K

$68.3K

$112.4K

How much do dispatch manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for dispatch manager in Boston, MA is $68,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $77,700.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Boston, MA?

The most popular types of Dispatch jobs in Boston, MA are:

What are popular job titles related to Dispatch Manager jobs in Boston, MA?

For Dispatch Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Boston, MA look for?

The top searched job categories for Dispatch Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Dispatch Manager jobs?

Cities near Boston, MA with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Boston, MA as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $68,322 per year, or $32.8 per hour.

Warehouse Dispatch

Optima Courier Inc

Wilmington, MA • On-site

$19/hr

Part-time

Posted 17 days ago

Job description

The Dispatcher is responsible for coordinating and managing daily transportation operations to ensure on-time, efficient, and accurate delivery services. This role serves as the central communication point between drivers, customer service, and management. Dispatchers monitor routes, respond to real-time service changes, and proactively resolve issues to maintain service excellence for Optima’s customers.

Duties and Responsibilities
  • Coordinate and assign delivery routes to drivers to ensure timely and efficient service.
  • Monitor routes and delivery progress throughout the day using dispatch and tracking systems.
  • Communicate continuously with drivers to provide updates, resolve issues, and adjust routes as needed.
  • Work closely with the Customer Service team to provide realtime delivery updates and resolve service concerns.
  • Respond to service disruptions, delays, or route changes with quick decisionmaking and problem resolution.
  • Document and track delivery activity, exceptions, and service issues within dispatch and ticketing systems.
  • Ensure all routes are properly covered and make staffing or routing adjustments as needed.
  • Maintain clear communication with management regarding operational challenges and daily performance.
  • Assist with reporting, administrative tasks, and operational support to ensure continuity of service.
    • Knowledge and Experience
  • 13 years of experience in dispatching, transportation, logistics, or a fastpaced operational environment.
  • Strong decisionmaking, problemsolving, and multitasking skills.
  • Ability to remain calm and organized in a highpressure, timesensitive environment.
  • Excellent communication skills when working with drivers, customer service, and management.
  • Comfortable working within multiple dispatch and tracking software systems.
  • Strong attention to detail and ability to manage changing priorities throughout the day.
  • Teamoriented mindset with a proactive approach to operational challenges.
  • Tuesday Saturday
  • 4:30am start time
  • cover routes if needed