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Dispatch Manager Jobs (NOW HIRING)

Dispatch Manager Department: Operations - Dispatch Reports To: General Manager Position Summary The Dispatch Manager oversees all daily dispatch operations to ensure safe, efficient, and on-time ...

Dispatch Manager Department: Operations Dispatch Reports To: General Manager Position Summary The Dispatch Manager oversees all daily dispatch operations to ensure safe, efficient, and on-time ...

Dispatch Manager Department: Operations - Dispatch Reports To: General Manager Position Summary The Dispatch Manager oversees all daily dispatch operations to ensure safe, efficient, and on-time ...

Dispatch Manager - Power Dry (Lenexa, KS) Founded in 1988, Power Dry is a leader in emergency water and mold removal services. For more than 37 years, we've proudly served the greater Kansas City ...

New

Dispatch Manager

Compton, CA · On-site

$95K - $105K/yr

World Oil Environmental Services is hiring a Dispatch Manager in Compton, CA! Join Our Team!! At World Oil Environmental Services, we strive to be an employer of choice by recruiting, developing, and ...

World Oil Environmental Services is hiring a Dispatch Manager in Compton, CA! Join Our Team!! At World Oil Environmental Services, we strive to be an employer of choice by recruiting, developing, and ...

Salary: $95,000 - $105,000 World Oil Environmental Services is hiring a Dispatch Manager in Compton, CA! Join Our Team!! At World Oil Environmental Services, we strive to be an employer of choice by ...

Dispatch Manager - Power Dry (Lenexa, KS) Founded in 1988, Power Dry is a leader in emergency water and mold removal services. For more than 37 years, we've proudly served the greater Kansas City ...

New

Basic The Dispatch Manager is responsible for the overall performance, consistency, and operational control of the dispatch center. This role oversees dispatch operations across all shifts to ensure ...

Dispatch Manager

Atlanta, GA · On-site

$65K/yr

Dispatch Manager Atlantic limousine Inc © craigslist - Map data © OpenStreetMap 2450 Pleasantdale Rd compensation: salary 63k employment type: full-time experience level: senior level job title:

Dispatch Manager As a Luxury Transportation company, we focus on those who expect & demand premium service and we are searching for a Dispatch Manager . Our dedication to our valued customers ...

The Dispatch Manager is responsible for overseeing the day-to-day dispatch operations at the plant, ensuring timely and accurate delivery of concrete while maintaining strong communication between ...

The Dispatch Manager is responsible for overseeing the day-to-day dispatch operations at the plant, ensuring timely and accurate delivery of concrete while maintaining strong communication between ...

The Dispatch Manager is responsible for overseeing the day-to-day dispatch operations at the plant, ensuring timely and accurate delivery of concrete while maintaining strong communication between ...

DISPATCH MANAGER

Fort Lauderdale, FL · On-site

$90K - $95K/yr

Description: Dispatch Manager *** 5,000.00 Sign-On Bonus *** Location: Fort Lauderdale, FL - Onsite at Corporate Headquarters Salary: Up to $95,000+, commensurate with experience Schedule ...

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Dispatch Manager information

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$30K

$62.9K

$103.5K

How much do dispatch manager jobs pay per year?

As of Jun 1, 2026, the average yearly pay for dispatch manager in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What Does a Dispatch Manager Do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a Dispatch Manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a Dispatch Manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is a Dispatch Manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What cities are hiring for Dispatch Manager jobs? Cities with the most Dispatch Manager job openings:
What are the most commonly searched types of Dispatch jobs? The most popular types of Dispatch jobs are:
Who are the top companies hiring for Dispatch Manager jobs? The top employers for Dispatch Manager jobs are:
What states have the most Dispatch Manager jobs? States with the most job openings for Dispatch Manager jobs include:
What job categories do people searching Dispatch Manager jobs look for? The top searched job categories for Dispatch Manager jobs are:
Infographic showing various Dispatch Manager job openings in the United States as of May 2026, with employment types broken down into 2% Internship, 2% As Needed, 65% Full Time, 5% Part Time, 9% Temporary, and 17% Contract. Highlights an 35% Physical, and 65% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Full-time

Posted 8 days ago


Job description

DISPATCH MANAGER

Position Title: Dispatch Manager

Department: Operations - Dispatch

Reports To: General Manager


Position Summary

The Dispatch Manager oversees all daily dispatch operations to ensure safe, efficient, and on-time service delivery within the paratransit system. This role supervises dispatchers, manages operator schedules and attendance, monitors service readiness, and maintains real-time communication with Safety, Road Supervision, and Maintenance. The Dispatch Manager ensures accurate documentation, service continuity, and accountability across a 24/7 operation.

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Essential Duties & Responsibilities

Supervise dispatch staff and ensure full coverage for all shifts and service windows.

Maintain operator schedules, monitor call-outs/tardiness, and initiate corrective action as needed.

Ensure all pull-outs depart on time and service disruptions are resolved quickly.

Maintain accurate dispatch logs, trip sheets, and electronic data entries.

Coordinate continuously with Road Supervisors, Safety, and Maintenance to manage incidents and service interruptions.

Oversee 24/7 communication flow between operations and field personnel.

Prepare and distribute daily operational reports.

Train and coach dispatchers for performance, accuracy, and professionalism.

Support a culture of accountability, accuracy, and customer-centered service.

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Minimum Qualifications

3+ years of experience in transit, paratransit, dispatch, or operations.

1+ year of supervisory or lead experience.

Experience using dispatch or scheduling systems (e.g., TripMaster, Routematch, Ecolane).

Strong understanding of ADA paratransit service requirements.

Strong decision-making skills in fast-moving environments.

High level of accuracy in documentation and reporting.

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Preferred Qualifications

Experience working within MARTA Mobility or a similar large paratransit system.

Knowledge of FTA/DOT regulations.

Previous experience managing attendance systems or shift scheduling.

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Skills & Competencies

Leadership & team management

Strong communication & conflict-resolution

Detail-oriented documentation

Decision-making under pressure

Multi-tasking across a 24/7 operation

Technical proficiency with dispatch software and MS Office

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Key Performance Indicators (KPIs)

On-time pull-out rate

Attendance compliance accuracy

Reduction in missed trips

Dispatch log/data accuracy rate

Timeliness of reports

Incident response coordination effectiveness

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Work Environment & Physical Requirements

Office-based role within a 24/7 operations center.

Must be able to sit for extended periods monitoring screens and communication channels.

Occasional need to walk the yard or visit buses during service disruptions.

May require early morning, late evening, weekend, or emergency availability.

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Why Work With Us

A-National Transit brings over 35 years of experience providing reliable paratransit service in partnership with MARTA Mobility. We value safety, accountability, and service excellence. Team members have opportunities for growth, continuous training, and meaningful impact within the Atlanta community.