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Plumbing Company

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Dispatcher - Supervisor

Canyon Country, CA · On-site

Dispatcher Supervisor Position Overview We are a fast-paced plumbing house seeking an experienced, high-energy Dispatcher Supervisor to run our daily logistics. You will work side-by-side with the ...

Urgent

Star Group LP

Service Dispatcher Supervisor

Newtown, PA · On-site

$17.25 - $23.25/hr

As a Service Dispatch Supervisor, you will be the one our customers and dispatchers rely on to get service when they need it! You will oversee work orders to Service Technicians in response to ...

Diligence Security Group

Dispatcher Supervisor

Oakland, CA · On-site

$23 - $27/hr

Dispatcher Supervisor Location: Greater Bay Area, CA Pay Rate: $23.00 - $27.00 per hour Job Type: Full-time, NON-EXEMPT Schedule: Open availability required (including weekends and holidays). Must be ...

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How much do dispatcher supervisor jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for dispatcher supervisor in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a dispatcher supervisor?

Dispatcher Supervisors are professionals responsible for overseeing a team of dispatchers who coordinate the movement of vehicles, personnel, or goods. They ensure that operations run smoothly by managing schedules, resolving issues, and maintaining communication between dispatchers and field staff. Their role includes training new dispatchers, monitoring performance, and implementing procedures to improve efficiency and safety. Dispatcher Supervisors are commonly found in industries such as transportation, emergency services, and logistics.

What are the key skills and qualifications needed to thrive as a dispatcher supervisor?

To thrive as a Dispatcher Supervisor, you need strong leadership abilities, knowledge of dispatch operations, and typically a background in logistics or emergency services. Familiarity with dispatch software, radio communication systems, and often certifications such as APCO or NENA are important technical requirements. Excellent communication, problem-solving, and organizational skills distinguish top performers in this role. These skills ensure efficient coordination, quick decision-making, and effective team management, all of which are critical for maintaining operational flow and safety.

What are some common challenges faced by dispatcher supervisors, and how can they be managed effectively?

Dispatcher Supervisors often encounter challenges such as balancing high call volumes, ensuring accurate and timely communication, and managing a diverse team of dispatchers under pressure. Effective management involves implementing clear protocols, fostering open communication, and utilizing dispatch software to streamline operations. Supervisors who prioritize training, regularly review performance metrics, and encourage teamwork are better equipped to handle these challenges and maintain efficient dispatch operations.

What is the difference between Dispatcher Supervisor vs Dispatcher?

AspectDispatcher SupervisorDispatcher
Required CredentialsHigh school diploma or equivalent; leadership experienceHigh school diploma or equivalent; communication skills
Work EnvironmentSupervisory role overseeing dispatch teamsOperational role managing daily dispatch tasks
Employer & Industry UsageLogistics, transportation, emergency servicesLogistics, transportation, emergency services

The Dispatcher Supervisor oversees dispatch teams, focusing on leadership and coordination, while the Dispatcher handles daily dispatch operations. Both roles are essential in logistics and transportation industries, with the supervisor providing oversight and the dispatcher executing daily tasks.

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What are popular job titles related to Dispatcher Supervisor jobs?

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Dispatcher Supervisor jobs near you
Infographic showing various Dispatcher Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher - Supervisor

Canyon Country, CA • On-site

Plumbing Company
See more jobs at Plumbing Companyexternal

Urgent

Full-time

Medical, Dental, Vision, PTO

Posted 16 days ago

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Job description

Job Title: Dispatcher Supervisor

Position Overview

We are a fast-paced plumbing house seeking an experienced, high-energy Dispatcher Supervisor to run our daily logistics. You will work side-by-side with the General Manager to coordinate customer orders, manage service routes, and oversee our fleet. This is a hands-on, high-volume role requiring expert knowledge of plumbing parts and heavy physical lifting.

Schedule & Compensation

  • Hours: Monday to Friday, 7:00 AM – 4:00 PM
  • Benefits: Medical Insurance, Dental Insurance, Paid Vacation

Key Responsibilities

  • Manage Communications: Answer heavy incoming phone calls from customers and contractors quickly.
  • Technician Dispatch: Assign, route, and dispatch calls directly to field technicians efficiently.
  • Fleet Maintenance: Track truck maintenance schedules, service logs, and vehicle safety.
  • Order Fulfillment: Assist with heavy loading, order pulling, and staging materials for dispatch.

Required Qualifications

  • Experience: Minimum 5 years of professional plumbing industry experience.
  • Parts Knowledge: 5+ years of deep, expert-level knowledge of plumbing parts.
  • Physical Stamina: Must be able to continuously lift and move 100+ lbs.
  • Speed: Proven ability to thrive and make fast decisions under pressure.