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Dispatch Manager Jobs in Wisconsin (NOW HIRING)

Reviews dispatch operations to identify technical and operational training needs and recommend ... Ability to effectively present information and respond to questions from groups of managers ...

Dispatch

Hayward, WI · On-site

Dispatchers need to be able to use transport software and have a strong sense of data management. * Must have excellent problem solving. * Judgment: Dispatchers need to be able to make decisions ...

Police Dispatcher

Oshkosh, WI · On-site

$22/hr

Trains new dispatchers, manages training task updates, and provides training and coaching weekly reports. Assists in ensuring training initiatives are completed * Maintains complex records of ...

Trains new dispatchers, manages training task updates, and provides training and coaching weekly reports. Assists in ensuring training initiatives are completed * Maintains complex records of ...

JOB SUMMARY: Partner with and dispatch field service technicians to resolve customers' service ... Manage assigned territory to meet service goals (expectations). * Other related duties as assigned.

Responsibilities Service Request & Dispatch Management * Serve as the primary point of contact for all client service requests. * Gather detailed information from clients to classify tickets as ...

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Showing results 1-20

Dispatch Manager information

See Wisconsin salary details

$30.3K

$63.5K

$104.5K

How much do dispatch manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for dispatch manager in Wisconsin is $63,476.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $72,200.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the most commonly searched types of Dispatch jobs in Wisconsin?

The most popular types of Dispatch jobs in Wisconsin are:

What are popular job titles related to Dispatch Manager jobs in Wisconsin?

For Dispatch Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Wisconsin look for?

The top searched job categories for Dispatch Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Dispatch Manager jobs?

Cities in Wisconsin with the most Dispatch Manager job openings:

What are popular job titles related to Dispatch Manager jobs in WI?

For Dispatch Manager jobs in WI, the most frequently searched job titles are:

Infographic showing various Dispatch Manager job openings in Wisconsin as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $63,476 per year, or $30.5 per hour.

Dispatch Manger - $125k +

Roberts, WI

Jerry's Towing
11 - 50 employees

Full-time

Re-posted 13 hours ago


Job description

Join our team as a Dispatch Manager - $125k+ at Jerry's Towing in Roberts, WI!

We are seeking an experienced and enthusiastic Dispatch Manager to oversee our dispatch operations and ensure smooth coordination between our drivers and customers. If you have a passion for logistics and enjoy working in a fast-paced environment, this could be the perfect opportunity for you!

Responsibilities:
  • Manage a team of dispatchers and assign daily tasks
  • Coordinate with drivers to ensure timely pickups and deliveries
  • Monitor dispatch performance and implement improvements as needed
  • Handle customer inquiries and resolve any issues that may arise
  • Collaborate with other departments to streamline processes and improve efficiency

The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a keen eye for detail. Previous experience in dispatch management is preferred, but we are willing to train the right individual who demonstrates a strong work ethic and a positive attitude.

Qualifications:
  • 3+ years of experience in towing dispatch management
  • Proficiency in dispatch software and GPS tracking systems
  • Ability to work under pressure and meet deadlines
  • Strong leadership skills and a team-oriented mindset

At Jerry's Towing, we believe in providing our employees with competitive salaries, comprehensive benefits, and opportunities for career growth. As a Dispatch Manager you will play a crucial role in ensuring the success of our operations and making a positive impact on our customers. Join us in our mission to provide reliable and efficient towing services to the Roberts, WI community!

About Midwest Star Group

Midwest Star Group is a Wisconsin-based family of businesses serving the towing, transportation, automotive, truck and trailer, equipment, and service industries. Our companies provide everything from 24/7 towing and recovery to heavy-duty truck and trailer repair, automotive service, equipment sales, fabrication, detailing and more.

This position is with Jerry’s Towing, part of the Midwest Star Group family of companies. Jerry’s provides 24/7 towing, recovery and roadside assistance, handling everything from passenger vehicles and roadside calls to semis, buses, heavy equipment, and complex recoveries.

Across Midwest Star Group, we’re focused on building strong teams, providing dependable service, and creating opportunities for employees to grow across our businesses.

Equal Employment Opportunity

Midwest Star Group and its affiliated companies are equal opportunity employers. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.


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