ZipRecruiter

Log In

1

Dispatch Manager Jobs in Madison, WI (NOW HIRING)

Builders FirstSource

Dispatch Supervisor

Madison, WI · On-site

Reviews dispatch operations to identify technical and operational training needs and recommend ... Ability to effectively present information and respond to questions from groups of managers ...

Southport Mechanical, LLC

Dispatcher

Madison, WI

Escalate customer concerns or complaints to the General Manager when resolution requires authority beyond dispatch. Operational Support * Maintain accurate job records, notes, and status updates in ...

GO Riteway Transportation Group

Dispatcher

Portage, WI · On-site

$14/hr

Duties include but are not limited to overseeing dispatch functions for multiple business units and multiple vehicle types, acting as a liaison between sales, customers, and drivers, and working with ...

Sunrise Telecom

Drop Bury Dispatcher

Janesville, WI · On-site

$24 - $32/hr

Drop Bury Dispatcher Position Summary The Drop Bury Dispatcher is responsible for coordinating and managing the daily operational workflow of Sunrise Telecom's Drop Bury program across multiple ...

Ritchie Bros.

Dispatcher

Portage, WI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... years direct dispatch * Direct activities related to towing operations and on-time performance goals. * Manage tow truck resources and assign work in an efficient manner and optimize tower ...

Ritchie Bros.

Dispatcher

Portage, WI · On-site

$19.26 - $24.07/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Dispatch role plays a crucial part in the organizations business and branch growth. Responsibilities * Direct activities related to towing operations and on-time performance goals. * Manage tow ...

Sunrise Telecom

Drop Bury Dispatcher

Janesville, WI · On-site

Drop Bury Dispatcher Position Summary The Drop Bury Dispatcher is responsible for coordinating and managing the daily operational workflow of Sunrise Telecom's Drop Bury program across multiple ...

DocGo

Dispatcher

Madison, WI · On-site

$22 - $27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Receive, prioritize, and dispatch calls in CAD system * Provide top tier customer service to medical facilities, the public, and our employees * Gather and verify billing information including full ...

next page

Showing results 1-20

All JobsDispatch JobsDispatch Manager JobsDispatch Manager Jobs in Madison, WI

Dispatch Manager information

See Madison, WI salary details

$30.2K

$63.4K

$104.3K

How much do dispatch manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for dispatch manager in Madison, WI is $63,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $72,100.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Madison, WI?

The most popular types of Dispatch jobs in Madison, WI are:

What are popular job titles related to Dispatch Manager jobs in Madison, WI?

For Dispatch Manager jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Madison, WI look for?

The top searched job categories for Dispatch Manager jobs in Madison, WI are:

What cities near Madison, WI are hiring for Dispatch Manager jobs?

Cities near Madison, WI with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Madison, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,377 per year, or $30.5 per hour.

Dispatch Supervisor

Builders FirstSource

Madison, WI • On-site

Full-time

Re-posted 27 days ago

Builders FirstSource rating

7.3

Company rating: 7.3 out of 10

Based on 311 frontline employees who took The Breakroom Quiz

293rd of 540 rated manufacturers

Job description

PURPOSE
Supervises and coordinates all activities of workers engaged in the distribution of products. Organizes and oversees the gathering of products, checking of products, quality assurance and commitment to deadlines. Assigns motor vehicles and drivers for conveyance of customer orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Prepares work schedules to ensure that sufficient shift personnel are available for workload demands. Assigns duties and examines work for conformance to policies and procedures.
  • Reviews dispatch operations to identify technical and operational training needs and recommend operational improvements. Reviews and recommends modifications to computer-aided dispatch systems.
  • Tests, inspects, and operates radio, telephone, computer, and other equipment as needed.
  • Prepares, reviews, and maintains reports, statistics, and records.
  • Performs the work of subordinate dispatch personnel as needed.
  • Meets with committees and other interested groups to develop, review, and update policies and procedures for dispatch operations.
  • Maintains list of available vehicles. Assigns vehicles according to factors such as length and purpose of trip, freight requirements, and preference of user. Issues keys, record sheets, and credentials to drivers.
  • Records time of departure, destination, cargo, and expected time of return for all deliveries.
  • Investigates overdue vehicles.
  • Directs activities of drivers by two-way radio.
  • Confers with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise.
  • Maintains record of mileage, fuel used, repairs made, and other expenses.
  • Establishes service or delivery routes.
  • Assigns helpers to drivers.
  • Reviews work orders from departments or complaints from customers, and records type and scope of service to be performed.
  • Determines and schedules orders according to urgency.
  • Contacts supply storekeeper to verify availability of parts and equipment to ensure scheduled work performance.
  • Receives check in calls from delivery workers by radio, telephone, or in person.
  • Informs workers of type and location of work to be performed and dispatches workers to job.
  • Keeps records of repairs, installation and hours required on each job.
  • Assigns orders to lift operators to be pulled from inventory.
  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
COMPETENCIES
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

WORK ENVIRONMENT / PHYSICAL ACTIVITY
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Subject to both typical office environment and outside locations with temperature and weather variations.
  • Must be able to lift and carry up to 50 pounds frequently and on occasion up to 80 pounds.

What Builders FirstSource employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Builders FirstSource logo

About Builders FirstSource

Sourced by ZipRecruiter

Builders FirstSource is the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers. Through investments in innovation and an unmatched portfolio of value-added products and manufacturing capabilities, we’re revolutionizing the homebuilding industry – outperforming today and transforming tomorrow.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1998

View All Builders FirstSource Jobs

Apply