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Dispatch Assistant Jobs in Madison, WI (NOW HIRING)

Builders FirstSource

Dispatch Supervisor

Madison, WI · On-site

Reviews dispatch operations to identify technical and operational training needs and recommend operational improvements. Reviews and recommends modifications to computer-aided dispatch systems.

Seneca Foods

Transportation Dispatch

Janesville, WI · On-site

Coordinate and dispatch Interplant transfers * Coordinate and dispatch Seneca inbound purchases * Coordinate and manage Seneca's dedicated fleet schedule * Collaborate with and effectively ...

SENECA FOODS

Transportation Dispatch

Janesville, WI · On-site

Coordinate and dispatch Interplant transfers * Coordinate and dispatch Seneca inbound purchases * Coordinate and manage Seneca's dedicated fleet schedule * Collaborate with and effectively ...

Southport Mechanical, LLC

Dispatcher

Madison, WI · On-site

Coordinate parts runs, helper dispatch, or second-truck needs when a job requires additional resources. Customer Communication * Call customers ahead of technician arrival with accurate ETAs and ...

DocGo

Dispatcher

Madison, WI · On-site

$27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Receive, prioritize, and dispatch calls in CAD system * Provide top tier customer service to medical facilities, the public, and our employees * Gather and verify billing information including full ...

Ritchie Bros.

Dispatcher

Portage, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Dispatch role plays a crucial part in the organizations business and branch growth. IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA ...

Ritchie Bros.

Dispatcher

Portage, WI · On-site

$19.26 - $24.07/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Dispatch role plays a crucial part in the organizations business and branch growth. Responsibilities * Direct activities related to towing operations and on-time performance goals. * Manage tow ...

Sunrise Telecom

Drop Bury Dispatcher

Janesville, WI · On-site

$24 - $32/hr

Drop Bury Dispatcher Position Summary The Drop Bury Dispatcher is responsible for coordinating and managing the daily operational workflow of Sunrise Telecom's Drop Bury program across multiple ...

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Dispatch Assistant information

See Madison, WI salary details

$6

$19

$33

How much do dispatch assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for dispatch assistant in Madison, WI is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.54 per hour, depending on experience, location, and employer.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

How to become a dispatch assistant?

To become a dispatch assistant, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Experience with scheduling, routing, or using dispatch software can be beneficial, and some employers may require background checks or specific certifications depending on the industry.

What are the most commonly searched types of Dispatch jobs in Madison, WI?

The most popular types of Dispatch jobs in Madison, WI are:

What are popular job titles related to Dispatch Assistant jobs in Madison, WI?

For Dispatch Assistant jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Dispatch Assistant jobs in Madison, WI look for?

The top searched job categories for Dispatch Assistant jobs in Madison, WI are:

What cities near Madison, WI are hiring for Dispatch Assistant jobs?

Cities near Madison, WI with the most Dispatch Assistant job openings:

Dispatch Assistant jobs near you

Dispatch Supervisor

Builders FirstSource

Madison, WI • On-site

Full-time

Re-posted 20 days ago

Builders FirstSource rating

7.3

Company rating: 7.3 out of 10

Based on 310 frontline employees who took The Breakroom Quiz

322nd of 538 rated manufacturers

Job description

PURPOSE
Supervises and coordinates all activities of workers engaged in the distribution of products. Organizes and oversees the gathering of products, checking of products, quality assurance and commitment to deadlines. Assigns motor vehicles and drivers for conveyance of customer orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Prepares work schedules to ensure that sufficient shift personnel are available for workload demands. Assigns duties and examines work for conformance to policies and procedures.
  • Reviews dispatch operations to identify technical and operational training needs and recommend operational improvements. Reviews and recommends modifications to computer-aided dispatch systems.
  • Tests, inspects, and operates radio, telephone, computer, and other equipment as needed.
  • Prepares, reviews, and maintains reports, statistics, and records.
  • Performs the work of subordinate dispatch personnel as needed.
  • Meets with committees and other interested groups to develop, review, and update policies and procedures for dispatch operations.
  • Maintains list of available vehicles. Assigns vehicles according to factors such as length and purpose of trip, freight requirements, and preference of user. Issues keys, record sheets, and credentials to drivers.
  • Records time of departure, destination, cargo, and expected time of return for all deliveries.
  • Investigates overdue vehicles.
  • Directs activities of drivers by two-way radio.
  • Confers with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise.
  • Maintains record of mileage, fuel used, repairs made, and other expenses.
  • Establishes service or delivery routes.
  • Assigns helpers to drivers.
  • Reviews work orders from departments or complaints from customers, and records type and scope of service to be performed.
  • Determines and schedules orders according to urgency.
  • Contacts supply storekeeper to verify availability of parts and equipment to ensure scheduled work performance.
  • Receives check in calls from delivery workers by radio, telephone, or in person.
  • Informs workers of type and location of work to be performed and dispatches workers to job.
  • Keeps records of repairs, installation and hours required on each job.
  • Assigns orders to lift operators to be pulled from inventory.
  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
COMPETENCIES
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

WORK ENVIRONMENT / PHYSICAL ACTIVITY
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Subject to both typical office environment and outside locations with temperature and weather variations.
  • Must be able to lift and carry up to 50 pounds frequently and on occasion up to 80 pounds.

What Builders FirstSource employees say

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Hours and flexibility

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About Builders FirstSource

Sourced by ZipRecruiter

Builders FirstSource is the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers. Through investments in innovation and an unmatched portfolio of value-added products and manufacturing capabilities, we’re revolutionizing the homebuilding industry – outperforming today and transforming tomorrow.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1998

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