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Dispatch Assistant Jobs in Madison, WI (NOW HIRING)

RAS Logistics LLC

Office Administrator

Sun Prairie, WI · On-site

$19 - $21/hr

... dispatch. * Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours. * Address and resolve operational issues quickly to minimize disruptions. * Assist in ...

RAS Logistics Inc

Office Administrator

Sun Prairie, WI · On-site

$19 - $21/hr

... dispatch. * Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours. * Address and resolve operational issues quickly to minimize disruptions. * Assist in ...

RAS Logistics

Office Administrator

Sun Prairie, WI · On-site

$20 - $23/hr

... dispatch. * Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours. * Address and resolve operational issues quickly to minimize disruptions. * Assist in ...

Rock County

911 Telecommunicator

Janesville, WI · On-site

$27.25 - $30.14/hr

Maintains various automated and manual logs, records and files relating to call-taking and dispatching activities. Testifies at adjudication hearings, when necessary. 20%- Assists with emergency and ...

Rock County, WI

911 Telecommunicator

Janesville, WI · On-site

$27.25 - $30.14/hr

Maintains various automated and manual logs, records and files relating to call-taking and dispatching activities. * Testifies at adjudication hearings, when necessary. 20%- Assists with emergency ...

Aire Serv

Customer Service Representative

Mcfarland, WI · On-site

$21/hr

Customer Service Representative & Dispatcher Monday-Friday | 8:30 AM-5:00 PM | No Nights or ... Help Us Grow: Assist with sales and marketing follow-up and help identify opportunities to better ...

Aire Serv

Customer Service Representative

Mcfarland, WI · On-site

$21/hr

Customer Service Representative & Dispatcher Monday-Friday | 8:30 AM-5:00 PM | No Nights or ... Help Us Grow: Assist with sales and marketing follow-up and help identify opportunities to better ...

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Dispatch Assistant information

See Madison, WI salary details

$6

$19

$33

How much do dispatch assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for dispatch assistant in Madison, WI is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.54 per hour, depending on experience, location, and employer.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

How much does a dispatch assistant make?

The average salary for a dispatch assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced dispatch assistants or those in specialized fields can earn higher wages. Compensation may also include benefits such as health insurance and paid time off.

Is it hard to get hired as a dispatch assistant?

Getting hired as a dispatch assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software or tools. Entry-level positions may be accessible with a high school diploma, but some employers prefer previous experience or certifications in logistics or transportation. The hiring process can vary depending on the company and location, but demonstrating reliability and multitasking skills can improve chances of employment.

What are the most commonly searched types of Dispatch jobs in Madison, WI?

The most popular types of Dispatch jobs in Madison, WI are:

What are popular job titles related to Dispatch Assistant jobs in Madison, WI?

For Dispatch Assistant jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Dispatch Assistant jobs in Madison, WI look for?

The top searched job categories for Dispatch Assistant jobs in Madison, WI are:

What cities near Madison, WI are hiring for Dispatch Assistant jobs?

Cities near Madison, WI with the most Dispatch Assistant job openings:

Dispatch Assistant jobs near you

Administrative Assistant

Pellitteri Waste Systems Inc

Madison, WI • On-site

$23/hr

Full-time, Part-time

Medical, Dental, Vision

Re-posted 29 days ago

Job description

Administrative Assistant Pellitteri Waste Systems, Inc. Madison, WI, USACompensation: $23.00/hourEmployment Type: Full-Time or Part-Time (Flexible hours!)Why Work Here?Pellitteri Waste Systems was truly humbled to receive the 2025 Family Business of the Year Award from In Business Madison. We are a family owned business that puts integrity, passion and pride into all of our client relationships.Do you consider yourself the BEST OF THE BEST in the Customer Service/Administrative field? If so, we have a great team for you to join! Enjoy working for a growing family owned business that has been a locally owned and operated for over 70 years. We are searching for an experienced, positive and enthusiastic full time Administrative Assistant to join our team! Check out our CS Recruitment Video at https://youtu.be/cBnlmguF9-Y.We offer:Competitive weekly payPaid time offFree and low-cost Health Insurance options, dental and vision insurance401k plan, with a generous match of up to 4%Responsibilities: Provide a high level of internal support for informational requests, troubleshooting service issues and coordinate efforts with Dispatch, Operations, and SalesAssist the Customer Service and Sales Departments with reporting and verifying complaint data for commercial and residential customersPrepare service request changes for transactional add-on sales to existing customersParticipate in planning and improvement of departmental processes relating to administrative dutiesOccasionally handle customer inquiries regarding recycling and waste hauling or processing servicesDevelop and maintain a knowledge base of evolving servicesOther relevant duties as assignedQualifications: Ability to think critically and problem-solve with creative solutionsExperience using various computer programs e.g. word processing, spreadsheets, calendars, etc.Previous experience with administrative assistance in any industry Familiarity with or the ability to learn our service area of South Central WisconsinAbility to prioritize, multitask, be detail-oriented and efficientPositive and professional demeanorExcellent written and verbal communication skillsAbout Pellitteri Waste Systems, Inc.:Pellitteri Waste Systems, Inc. provides commercial and residential waste recovery systems, as well as at the customer site confidential document destruction. Our mission is to continue the family business and the Pellitteri's tradition of service by promptly responding to customer needs, offering individualized solutions, communicating effectively and following through. These solutions will be environmentally and fiscally responsible. Our commitment to safety, professionalism, staff and growth will foster an environment which benefits our team, clients and community. PWS, Inc. is An Equal Opportunity / Affirmative Action Employer. Company website: http://www.Pellitteri.comCompany address: 7035 Raywood Road, Madison WI 53713