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Dispatch Associate Jobs in Madison, WI (NOW HIRING)

Builders FirstSource

Dispatch Supervisor

Madison, WI · On-site

Reviews dispatch operations to identify technical and operational training needs and recommend ... Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months ...

Gopuff

Operations Associate, Madison, #23

Madison, WI

$14.50/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...

Gopuff

Operations Associate, Madison, #23

Madison, WI · On-site

$14.50/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...

Gopuff

Operations Associate, Madison, #23

Madison, WI · On-site

$14.50/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...

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All JobsDispatch Associate JobsDispatch Associate Jobs in Madison, WI

Dispatch Associate information

See Madison, WI salary details

$13

$29

$68

How much do dispatch associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for dispatch associate in Madison, WI is $29.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $25.91 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.

Is it hard to get hired as a dispatch associate?

Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.

What are the most commonly searched types of Dispatch jobs in Madison, WI?

The most popular types of Dispatch jobs in Madison, WI are:

What are popular job titles related to Dispatch Associate jobs in Madison, WI?

For Dispatch Associate jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Dispatch Associate jobs in Madison, WI look for?

The top searched job categories for Dispatch Associate jobs in Madison, WI are:

What cities near Madison, WI are hiring for Dispatch Associate jobs?

Cities near Madison, WI with the most Dispatch Associate job openings:

Dispatch Associate jobs near you
Infographic showing various Dispatch Associate job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $60,485 per year, or $29.1 per hour.

Dispatch Supervisor

Builders FirstSource

Madison, WI • On-site

Full-time

Re-posted 4 days ago

Builders FirstSource rating

7.3

Company rating: 7.3 out of 10

Based on 311 frontline employees who took The Breakroom Quiz

297th of 544 rated manufacturers

Job description

PURPOSE
Supervises and coordinates all activities of workers engaged in the distribution of products. Organizes and oversees the gathering of products, checking of products, quality assurance and commitment to deadlines. Assigns motor vehicles and drivers for conveyance of customer orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Prepares work schedules to ensure that sufficient shift personnel are available for workload demands. Assigns duties and examines work for conformance to policies and procedures.
  • Reviews dispatch operations to identify technical and operational training needs and recommend operational improvements. Reviews and recommends modifications to computer-aided dispatch systems.
  • Tests, inspects, and operates radio, telephone, computer, and other equipment as needed.
  • Prepares, reviews, and maintains reports, statistics, and records.
  • Performs the work of subordinate dispatch personnel as needed.
  • Meets with committees and other interested groups to develop, review, and update policies and procedures for dispatch operations.
  • Maintains list of available vehicles. Assigns vehicles according to factors such as length and purpose of trip, freight requirements, and preference of user. Issues keys, record sheets, and credentials to drivers.
  • Records time of departure, destination, cargo, and expected time of return for all deliveries.
  • Investigates overdue vehicles.
  • Directs activities of drivers by two-way radio.
  • Confers with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise.
  • Maintains record of mileage, fuel used, repairs made, and other expenses.
  • Establishes service or delivery routes.
  • Assigns helpers to drivers.
  • Reviews work orders from departments or complaints from customers, and records type and scope of service to be performed.
  • Determines and schedules orders according to urgency.
  • Contacts supply storekeeper to verify availability of parts and equipment to ensure scheduled work performance.
  • Receives check in calls from delivery workers by radio, telephone, or in person.
  • Informs workers of type and location of work to be performed and dispatches workers to job.
  • Keeps records of repairs, installation and hours required on each job.
  • Assigns orders to lift operators to be pulled from inventory.
  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
COMPETENCIES
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

WORK ENVIRONMENT / PHYSICAL ACTIVITY
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Subject to both typical office environment and outside locations with temperature and weather variations.
  • Must be able to lift and carry up to 50 pounds frequently and on occasion up to 80 pounds.

What Builders FirstSource employees say

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About Builders FirstSource

Sourced by ZipRecruiter

Builders FirstSource is the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers. Through investments in innovation and an unmatched portfolio of value-added products and manufacturing capabilities, we’re revolutionizing the homebuilding industry – outperforming today and transforming tomorrow.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1998

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