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Dispatch Operations Manager Jobs in Madison, WI (NOW HIRING)

Builders FirstSource

Dispatch Supervisor

Madison, WI · On-site

Reviews dispatch operations to identify technical and operational training needs and recommend ... Ability to effectively present information and respond to questions from groups of managers ...

Seneca Foods

Transportation Dispatch

Janesville, WI · On-site

Coordinate and manage Seneca's dedicated fleet schedule * Collaborate with and effectively ... undue hardship on the operation of our business. If you are interested in applying for an ...

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All JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Madison, WI

Dispatch Operations Manager information

See Madison, WI salary details

$30.2K

$63.4K

$104.3K

How much do dispatch operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for dispatch operations manager in Madison, WI is $63,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $72,000.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a Dispatch Operations Manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are Dispatch Operations Managers?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a Dispatch Operations Manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Madison, WI? For Dispatch Operations Manager jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Madison, WI look for? The top searched job categories for Dispatch Operations Manager jobs in Madison, WI are:
What cities near Madison, WI are hiring for Dispatch Operations Manager jobs? Cities near Madison, WI with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Madison, WI as of June 2026, with employment types broken down into 100% Full Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $63,368 per year, or $30.5 per hour.

Freight Planning & Dispatch Support Associate - Entry Level / Experienced - Nationwide

Optimal Dispatch Service LLC

Madison, WI • On-site, Remote

Full-time

Posted 3 days ago

Job description

Position Details

Oregon-Based Freight Operations (Madison hiring priority with nationwide remote eligibility)

Employment Type: Full-Time

Work Arrangement: Hybrid or Remote

Industry/Category: Freight Dispatching / Logistics / Transportation Operations

Level: Entry Level / Experienced

Position Overview

Manages freight planning, load assignment, and dispatch workflow through Oregon-based systems. Madison candidates may participate in hybrid workflow sessions; remote candidates fully integrated nationwide. Entry-level candidates receive structured training; experienced professionals manage operational responsibilities independently.

Key Responsibilities

Assign and monitor freight loads in dispatch systems

Track shipments and maintain detailed operational records

Communicate updates, delays, or exceptions to internal teams and drivers

Maintain detailed dispatch logs

Identify workflow inefficiencies and recommend process improvements

Collaborate with Oregon-based management for operational alignment

Escalate scheduling conflicts or operational issues as needed

Qualifications

Strong verbal and written communication skills

Computer proficiency including dispatch/tracking systems

Highly organized, detail-oriented, and process-driven

Ability to follow structured workflows and procedures

Time management and multitasking skills

Experience optional; full training provided

Work Environment

Hybrid and remote Oregon-based dispatch operations. Madison candidates may attend hybrid workflow sessions; remote candidates fully supported.

Communication & TCR Compliance Notice

Applicants consent to receive communications via phone, email, and SMS regarding workflow guidance, training schedules, operational alerts, TCR compliance instructions, and dispatch procedures. Msg/data rates may apply. Communications include shipment tracking updates, dispatch workflow alerts, operational notifications, compliance reminders, system updates, and performance feedback. Applicants may reply "STOP" to opt out and "HELP" for assistance.

Employment Type: FULL_TIME

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