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Dispatch Operations Manager Jobs in Madison, WI (NOW HIRING)

Operations Clerk

Prairie Du Sac, WI

$15.75 - $19/hr

Assists Dispatchers by responding to customer and driver complaints and inquiries. * Reports any ... By combining local operational management with standardized business practices, we drive greater ...

Operations Clerk

Prairie Du Sac, WI · On-site

$15.75 - $19/hr

Assists Dispatchers by responding to customer and driver complaints and inquiries. * Reports any ... By combining local operational management with standardized business practices, we drive greater ...

Operations Clerk

Prairie Du Sac, WI · On-site

$15.75 - $19/hr

Assists Dispatchers by responding to customer and driver complaints and inquiries. * Reports any ... By combining local operational management with standardized business practices, we drive greater ...

Dispatcher

Madison, WI · On-site

$23/hr

The Dispatcher role is part of the Department of Transportation Services within the Division of ... Operations About the Division of Facilities Planning & Management (FP&M): The Division of ...

Dispatcher

Madison, WI · On-site

$23/hr

The Dispatcher role is part of the Department of Transportation Services within the Division of ... Operations About the Division of Facilities Planning & Management (FP&M): The Division of ...

The Dispatcher role is part of the Department of Transportation Services within the Division of ... Operations About the Division of Facilities Planning & Management (FP&M): The Division of ...

... operations. The Dispatcher adheres to and promotes corporate policies and manages the general use of equipment, trucks, delivery personnel and materials. * This employee directs all activities that ...

... operations. The Dispatcher adheres to and promotes corporate policies and manages the general use of equipment, trucks, delivery personnel and materials. * This employee directs all activities that ...

As the Branch Manager, you'll play a pivotal role in building on the branch's current success ... Operational experience overseeing warehouse, dispatch, and delivery functions. * A passion for ...

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Showing results 1-20

Dispatch Operations Manager information

See Madison, WI salary details

$30.2K

$63.4K

$104.3K

How much do dispatch operations manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for dispatch operations manager in Madison, WI is $63,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $72,000.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a Dispatch Operations Manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are Dispatch Operations Managers?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a Dispatch Operations Manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Madison, WI? For Dispatch Operations Manager jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Madison, WI look for? The top searched job categories for Dispatch Operations Manager jobs in Madison, WI are:
What cities near Madison, WI are hiring for Dispatch Operations Manager jobs? Cities near Madison, WI with the most Dispatch Operations Manager job openings:
Infographic showing various Dispatch Operations Manager job openings in Madison, WI as of June 2026, with employment types broken down into 100% Full Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $63,368 per year, or $30.5 per hour.

Sr. Manager, Clinical Operations / Madison, WI (On-Site)

Fortrea

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Fortrea rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

45th of 57 rated research


Job description

*** Experience working in a management/leadership role within a CRO (Clinical Research Organization) and understanding of GCP (Good Clinical Practices) is strongly preferred ***
As one of the largest Clinical Research Organizations in the world, we have four Early Phase Clinical Research Units in the UK and US.
We are currently seeking a Sr. Manager, Clinical Operations, to interact directly with our healthy volunteer participants while learning to read clinical research protocols and enjoy working in a fast-paced team-oriented environment. Each day is different, you will be exposed to a wide variety of Therapeutic Indications and study types (ascending dose, first-in-human, food effect, drug to drug interactions, etc.)
This is a full-time, office/clinic-based job in Madison, WI.
If you join us, you will work with some of the world's leading pharmaceutical, biotechnology, and medical device companies in a vital stage of clinical development: establishing the safety, tolerability and pharmacokinetics of a new drug.
Many are drawn to this profession because of its direct impact on patient care. If this is your case, you will not miss that working in Phase 1 trials. Whilst allowing you to have a close face-to-face relationship with participants, and as you continue to practice your clinical skills and knowledge, you'll be involved with the latest medical technologies and treatments, witnessing their development firsthand. When the drug you worked with gets approved, you know you'll touch many patient's lives around the world.
WHAT YOU WILL DO:
Responsible for management, administration, organization and conduct of the Study Operations department. Provides leadership, training, coaching and mentoring of clinical operations staff.
Other key responsibilities:
  • Directly or indirectly supervise clinical operations technical and professional staff.
  • Manage the scheduling of resource requirements for all teams under their remit ensuring staff are utilized as efficiently as possible and ensure the safety of volunteers at all times.
  • If scope includes overseeing the Processing Laboratory: Manage the Processing Laboratory and sample dispatch process, ensuring staff are utilized as efficiently as possible and ensuring client requirements are delivered accurately and on time.
  • Initiate and coordinate the ongoing review of business processes to establish a culture of innovation and improvement.
  • Assist the Senior Clinic Director to compile and implement the Annual P&L for the business unit.
  • Manage the annual business unit capital budget and capital expenditure request (CER) process.
  • Understand and ensure regulatory compliance for functional areas of responsibility.
  • Support the Senior Clinic Director in the communication of the Fortrea vision to all staff by articulating the goals and objectives of the company in the appropriate format.
  • Responsible for the facilities services on the site through effective management of the outsourced providers, ensuring the contractors provide a flexible service that meets the needs of the business within the budgeted guideline set.
  • practices.
  • Manages the security of buildings, staff and visitors in line with Fortrea policy. Responsible for the coordination, communication escalation of any security issues that arise.
  • Full responsibility for managing all direct reports including hiring, employee development and performance reviews, determining pay and promotions and departmental succession planning
    • 10-15 Direct reports
    • 5-15 Indirect reports
  • All other duties as needed or assigned.

YOU NEED TO BRING...
  • Degree in Business management or equivalent
  • Five (5) years in clinical research environment with proven management responsibility
  • Fortrea may consider relevant and equivalent experience in lieu of educational requirements

The important thing for us is you are comfortable working in an environment that is:
  • Fast paced: where no deviations from the study protocol are allowed, and not meeting a timeline for even few minutes will create a quality issue.
  • Changing priorities constantly asking you to prioritize and adapt on the spot.
  • Teamwork and people skills are essential for the study to run smoothly.
  • Technology based. We collect our data directly into an electronic environment.

What do you get?
Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including but not limited to:
  • Medical, Dental, Vision, Life, STD/LTD (multiple insurance carriers)
  • 401(K)
  • Paid time off (PTO)
  • Employee recognition awards
  • Multiple ERG's (employee resource groups)

Physical Requirements:
  • Ability to work in an upright and /or stationary position for 6-8 hours per day.
  • Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists to operate lab equipment.
  • Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.
  • Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
  • Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
  • Regular and consistent attendance.
  • Varied hours may be required.

Learn more about our EEO & Accommodations request here.