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Dispatch Manager Jobs in Madison, WI (NOW HIRING)

DocGo

Dispatcher

Madison, WI · On-site

$27/hr

Receive, prioritize, and dispatch calls in CAD system * Provide top tier customer service to medical facilities, the public, and our employees * Gather and verify billing information including full ...

Socket.dev

General Manager

Whitewater, WI · On-site

$90 - $130/hr

The General Manager is accountable for maintaining all equipment used in planting, field ... Dispatch Collaboration Activities * Daily collaboration with the Dispatch Department to evaluate ...

Waste Management

Apprentice, Driver Commercial

Madison, WI · On-site

$21 - $23.50/hr

Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...

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Showing results 21-40

All JobsDispatch JobsDispatch Manager JobsDispatch Manager Jobs in Madison, WI

Dispatch Manager information

See Madison, WI salary details

$30.2K

$63.4K

$104.3K

How much do dispatch manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for dispatch manager in Madison, WI is $63,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $72,100.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Madison, WI?

The most popular types of Dispatch jobs in Madison, WI are:

What are popular job titles related to Dispatch Manager jobs in Madison, WI?

For Dispatch Manager jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Madison, WI look for?

The top searched job categories for Dispatch Manager jobs in Madison, WI are:

What cities near Madison, WI are hiring for Dispatch Manager jobs?

Cities near Madison, WI with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Madison, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,377 per year, or $30.5 per hour.

Dispatcher

DocGo

Madison, WI • On-site

$27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

DocGo rating

5.7

Company rating: 5.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Title: Dispatcher

Location: Madison, Wisconsin

Night Shift Hourly Rate: $22 - $27 per hour

Employment Type: Full TimeNight Shift

Schedule: Monday - Thursday, 8 pm - 6 am

Full-Time Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off (PTO), 401K, and Weekly Pay.

About Ryan Brothers Ambulance by DocGo:
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ryan Brothers Ambulance medical transport services, DocGo is bridging the gap between physical and virtual care.

Responsibilities:

  • Coordinate the work and activities of EMTs and Paramedics.

  • Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and/or the public

  • Receive, prioritize, and dispatch calls in CAD system

  • Provide top tier customer service to medical facilities, the public, and our employees

  • Gather and verify billing information including full patient demographics, insurance information, eligibility, and authorization required by insurance, medical necessity, and payers

  • Maintain professional demeanor in office and while on the phone with customers

  • Dispatch ambulances to scheduled runs to ensure appropriate medical level of transport care to area facilities

  • Intake a large call volume and triage to determine appropriate level of care and coordinate transport

  • Display knowledge of appropriate medical terminology and conditions

  • Excellent verbal communication skills.

  • Perform other duties as required/assigned.

Qualifications:

  • High school diploma or general education degree (GED)

  • Ability to type 30+ words per minute with experience in data entry

  • Outstanding organizational and multitasking abilities

  • Active listener with excellent communication skills

  • Comfortable working in a fast-paced environment and able to pivot work focus as priorities shift, based on the needs of the business

  • Proficient in English (oral and written)

  • Proven experience as a dispatcher in a relevant field (preferred)

  • EMS/Clinical background (preferred)

  • Tech-savvy with knowledge of computer aided dispatch software (CAD) (preferred)

EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

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