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Dispatcher Manager Jobs in Wisconsin (NOW HIRING)

TeamLogic IT, N. Milwaukee, WI

Dispatcher

Germantown, WI · On-site

TeamLogic IT has received a number of awards and recognitions in the franchise and managed services ... Overview The Service Desk Dispatcher plays a crucial role in ensuring that client service requests ...

Universities of Wisconsin

Police Dispatcher

Oshkosh, WI · On-site

$22/hr

Trains new dispatchers, manages training task updates, and provides training and coaching weekly reports. Assists in ensuring training initiatives are completed * Maintains complex records of ...

Wisconsin

Police Dispatcher

Oshkosh, WI

$22/hr

Trains new dispatchers, manages training task updates, and provides training and coaching weekly reports. Assists in ensuring training initiatives are completed * Maintains complex records of ...

TeamLogic IT

Dispatcher

Germantown, WI · On-site

TeamLogic IT has received a number of awards and recognitions in the franchise and managed services ... Overview The Service Desk Dispatcher plays a crucial role in ensuring that client service requests ...

Southport Mechanical, LLC

Dispatcher

Wausau, WI · On-site

Dispatcher Residential Plumbing amp; HVAC Company Southport Plumbing, Heating amp; Cooling Location ... This position is on-site Reports To Branch Manager Division Residential Plumbing amp; HVAC ...

Southport Mechanical, LLC

Dispatcher

Madison, WI · On-site

Dispatcher Residential Plumbing amp; HVAC Company Southport Plumbing, Heating amp; Cooling Location ... This position is on-site Reports To Branch Manager Division Residential Plumbing amp; HVAC ...

City of Waukesha

Dispatcher

Waukesha, WI

$56K - $67K/yr

As a 911 emergency dispatcher, the initial first responders' primary responsibility is to receive ... Manages the overnight parking complaint system. Monitors the front counter at the Police Department ...

City of Waukesha, WI

Dispatcher

Waukesha, WI · On-site

$56K - $67K/yr

Continuous As a 911 emergency dispatcher, the initial first responders' primary responsibility is ... Manages the overnight parking complaint system. * Monitors the front counter at the Police ...

Adams, Inc.

Dispatcher

Elkhorn, WI · On-site

$20 - $22/hr

As a Dispatcher, you will coordinate and manage daily technician schedules, including on-call assignments, ensuring efficient routing, timely arrivals, and prepared job materials. This role ...

First Student, Inc.

Dispatcher

Kenosha, WI · On-site

$24 - $25/hr

The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes ... Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager

First Student

Dispatcher

Kenosha, WI

$24 - $25/hr

The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes ... Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager

KOBUSSEN BUSES LTD

Dispatcher

New Richmond, WI

... to manage multiple tasks under time-sensitive conditions.Kobussen Buses is a third-generation ... Prior experience in dispatching, transportation coordination, or a similar role is preferred.

KOBUSSEN BUSES LTD

Dispatcher

New Richmond, WI · On-site

... to manage multiple tasks under time-sensitive conditions. Kobussen Buses is a third-generation ... Prior experience in dispatching, transportation coordination, or a similar role is preferred.

Gypsum Management and Supply

Dispatcher

Pewaukee, WI · On-site

The Dispatcher adheres to and promotes corporate policies and manages the general use of equipment, trucks, delivery personnel and materials. * This employee directs all activities that concern ...

First Student

Dispatcher

Kenosha, WI · On-site

$24 - $25/hr

The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes ... Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager

Napleton Wisconsin

Automotive Dispatcher

Milwaukee, WI · On-site

The Ed Napleton Automotive Group is looking for our next Automotive Dispatcher/Production Manager, Located at Napleton's Wisconsin Locations, the Automotive Dispatcher/Shop Manager is responsible for ...

Napleton Wisconsin

Automotive Dispatcher

Milwaukee, WI · On-site

The Ed Napleton Automotive Group is looking for our next Automotive Dispatcher/Production Manager, Located at Napleton's Wisconsin Locations, the Automotive Dispatcher/Shop Manager is responsible for ...

Napleton Wisconsin

Automotive Dispatcher

Milwaukee, WI · On-site

The Ed Napleton Automotive Group is looking for our next Automotive Dispatcher/Production Manager, Located at Napleton's Wisconsin Locations, the Automotive Dispatcher/Shop Manager is responsible for ...

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All JobsDispatcher JobsDispatcher Manager JobsDispatcher Manager Jobs in Wisconsin

Dispatcher Manager information

See Wisconsin salary details

$30.3K

$63.5K

$104.5K

How much do dispatcher manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for dispatcher manager in Wisconsin is $63,476.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $72,200.00 per year, depending on experience, location, and employer.

What is a dispatcher manager?

Dispatcher Managers are professionals responsible for overseeing the operations of dispatch teams that coordinate the movement of vehicles, personnel, or goods. They manage schedules, monitor performance, and ensure that dispatchers communicate effectively with drivers or field personnel. Dispatcher Managers also handle problem-solving, maintain compliance with regulations, and often implement strategies to improve efficiency. Their leadership ensures that services are delivered safely and on time, making them essential in industries like transportation, emergency services, and logistics.

What are the key skills and qualifications needed to thrive as a dispatcher manager?

To thrive as a Dispatcher Manager, you need expertise in logistics coordination, problem-solving, and staff management, usually backed by experience in dispatch or transportation and sometimes an associate degree. Familiarity with dispatch software, GPS tracking systems, and fleet management tools is typically required. Strong leadership, communication, and decision-making skills help foster effective team coordination and quick response to emergencies. These abilities are crucial to ensure efficient operations, timely deliveries, and high customer satisfaction.

What are some common challenges faced by dispatcher managers and how can they be addressed?

Dispatcher Managers often face challenges such as managing high-pressure situations, ensuring timely communication between dispatchers and field teams, and adapting quickly to last-minute changes or emergencies. Effective problem-solving skills, strong leadership, and implementing robust scheduling systems can help address these challenges. Regular training sessions and fostering a collaborative environment also contribute to smoother operations and improved team morale.

What is the difference between Dispatcher Manager vs Dispatcher?

AspectDispatcher ManagerDispatcher
Required CredentialsHigh school diploma; some roles prefer logistics or management certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, overseeing dispatch operationsField or office, coordinating vehicle or personnel dispatch
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, emergency services, delivery services
Common Search & ComparisonDispatcher Manager vs Dispatcher

The Dispatcher Manager typically oversees dispatch teams, manages operations, and requires some management experience or certifications. In contrast, a Dispatcher handles day-to-day dispatching tasks, often with less formal education. Both roles are vital in logistics and transportation industries, but the Manager has broader responsibilities and supervisory duties.

What does a dispatcher manager do?

A dispatcher manager oversees the coordination and scheduling of transportation or delivery services, ensuring that drivers or field staff are assigned tasks efficiently. They monitor operations, communicate with drivers, handle customer inquiries, and use dispatch software to optimize routes and maintain service quality.

What are the most commonly searched types of Dispatcher jobs in Wisconsin?

The most popular types of Dispatcher jobs in Wisconsin are:

What are popular job titles related to Dispatcher Manager jobs in Wisconsin?

For Dispatcher Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Dispatcher Manager jobs in Wisconsin look for?

The top searched job categories for Dispatcher Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Dispatcher Manager jobs?

Cities in Wisconsin with the most Dispatcher Manager job openings:

Dispatcher Manager jobs near you
Infographic showing various Dispatcher Manager job openings in Wisconsin as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $63,476 per year, or $30.5 per hour.

Dispatcher

TeamLogic IT, N. Milwaukee, WI

Germantown, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance

About TeamLogic IT

TeamLogic IT is a national provider of technology services and solutions. We help our customers with their current and future IT needs by delivering solutions that assure high availability, security, and flexibility for their IT infrastructure.
With more than 300 locations across North America and more than 1,500 technicians, thousands of businesses consider us their trusted technology advisor. We fill a void in the marketplace because we understand business and technology and can help our clients leverage technology to their advantage. Our philosophy is simple – we work with you the way we’d want someone to work with us.
TeamLogic IT has received a number of awards and recognitions in the franchise and managed services industries, and we’re proud of our reputation for exceptional customer service. Ready to join a leading MSP? Contact TeamLogic IT.
Overview

The Service Desk Dispatcher plays a crucial role in ensuring that client service requests are handled efficiently and effectively. As the first point of contact for incoming support tickets, the Dispatcher is responsible for prioritizing, assigning, and scheduling technical resources to address client needs. The role requires strong organizational skills, excellent communication, and a customer-focused approach to ensure timely resolution of IT support issues.
This role is ideal for candidates with experience in IT service coordination, dispatching, or customer service within a Managed Service Provider (MSP) environment.
Responsibilities

Service Request & Dispatch Management

  • Serve as the primary point of contact for all client service requests.
  • Gather detailed information from clients to classify tickets as incidents or service requests and assign appropriate priority levels.
  • Assign, schedule, and dispatch tickets to engineers based on urgency, technical complexity, and contractual service level agreements (SLAs).
  • Continuously monitor open service requests, ensuring prompt follow-ups and resolution.
  • Escalate service requests that cannot be scheduled within agreed service levels.
Resource Coordination

  • Schedule and manage internal and field technical resources using Autotask PSA.
  • Balance workloads across the engineering team by optimizing schedules and adjusting assignments as needed.
  • Track technician availability and ensure proper allocation of resources.
  • Support onsite service work by coordinating and scheduling customer appointments[KG3] [PR4] .
Client Communication & Customer Service

  • Keep clients informed of ticket progress, status changes, and expected resolution timelines.
  • Ensure quick turnaround of service requests while maintaining excellent customer service.
  • Address and escalate customer concerns appropriately to ensure resolution.
  • Improve client service perception and satisfaction through proactive communication and follow-ups.
Service Desk Operations & Reporting

  • Ensure accurate logging of all service requests in the ticketing system.
  • Monitor and ensure engineers enter time and documentation accurately in Autotask PSA.
  • Generate and distribute service level performance reports to management.[KG5] 
  • Maintain accurate records of service requests, dispatch activities, and resolution statuses.