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Dispatch Manager Jobs in Missouri (NOW HIRING)

ACERTUS

OTR Dispatch Manager

Saint Louis, MO · On-site

$60K - $70K/yr

The OTR Dispatch Manager is responsible for overseeing daily dispatch operations to ensure the efficient and timely movement of vehicles across the transportation network. This role manages dispatch ...

ACERTUS

OTR Dispatch Manager

Saint Louis, MO · On-site

$60K - $70K/hr

The OTR Dispatch Manager is responsible for overseeing daily dispatch operations to ensure the efficient and timely movement of vehicles across the transportation network. This role manages dispatch ...

Prime, Inc.

Night Fleet Dispatch

Springfield, MO · Hybrid

Analyze dispatch information to ensure ability of driver to meet service standards. * Monitor ... Complete continuing training as directed by management. * Practice Company Core Values. Overnight ...

Prime, Inc.

Night Fleet Dispatch

Springfield, MO · On-site

Analyze dispatch information to ensure ability of driver to meet service standards. * Monitor ... Complete continuing training as directed by management. * Practice Company Core Values. Overnight ...

Prime, Inc.

Night Fleet Dispatch

Springfield, MO · Hybrid

Analyze dispatch information to ensure ability of driver to meet service standards. * Monitor ... Complete continuing training as directed by management. * Practice Company Core Values. Overnight ...

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See Missouri salary details

$28.1K

$59K

$97.1K

How much do dispatch manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for dispatch manager in Missouri is $58,989.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $67,100.00 per year, depending on experience, location, and employer.

What Does a Dispatch Manager Do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How much do dispatch managers make in the US?

Dispatch managers in the US typically earn an average salary between $50,000 and $80,000 per year, depending on experience, industry, and location. They often oversee logistics operations, coordinate schedules, and use dispatch software to ensure efficient delivery or service processes.

What is the highest paying dispatcher job?

The highest paying dispatcher jobs are often in specialized fields such as airline or emergency services dispatchers, with airline dispatchers earning salaries exceeding $100,000 annually due to required certifications and extensive experience. Logistics and freight dispatch managers in large companies can also earn high salaries, especially with advanced skills in supply chain management and industry-specific software.

What is a dispatch manager's salary?

A dispatch manager's salary typically ranges from $45,000 to $75,000 annually, depending on experience, industry, and location. They often oversee scheduling, coordinate logistics, and use dispatch software, with some roles offering additional benefits or bonuses.

How does a Dispatch Manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the role of a dispatch manager?

A dispatch manager oversees the scheduling and coordination of transportation or delivery services, ensuring that shipments or personnel are dispatched efficiently. They often use dispatch software, manage communication between drivers and clients, and monitor operations to meet deadlines and safety standards.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a Dispatch Manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a Dispatch Manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
More about Dispatch Manager jobs
What are the most commonly searched types of Dispatch jobs in Missouri? The most popular types of Dispatch jobs in Missouri are:
What are popular job titles related to Dispatch Manager jobs in Missouri? For Dispatch Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Dispatch Manager jobs in Missouri look for? The top searched job categories for Dispatch Manager jobs in Missouri are:
What cities in Missouri are hiring for Dispatch Manager jobs? Cities in Missouri with the most Dispatch Manager job openings:
What are popular job titles related to Dispatch Manager jobs in MO? For Dispatch Manager jobs in MO, the most frequently searched job titles are:
Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Missouri as of July 2026, with employment types broken down into 1% As Needed, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $58,989 per year, or $28.4 per hour.
Lead Dispatch Manager

Lead Dispatch Manager

Tri-State Enterprises, Inc

Saint Louis, MO • On-site

$24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Tri-State Enterprises, Inc. rating

6.0

Company rating: 6.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

332nd of 399 rated retail wholesalers

Job description

Company Overview
Driven Distribution Group is the holding company of Tri-State Enterprises, Inc. and Chicago Parts & Sound, LLC. As a leading automotive aftermarket distribution company, Driven Distribution Group is committed to delivering exceptional service, operational excellence, and strong partnerships with our customers, suppliers, and employees. We are building a high-performance culture grounded in our Core Values: Do the Right Thing, Reach for Greatness, Initiate Positivity, Value Teamwork, and Embrace Feedback-which guide everything we do.Position Summary
The Lead Dispatcher (Route Delivery) oversees daily dispatch operations in a fast-paced, high-volume automotive aftermarket distribution environment. This role is critical in ensuring timely and accurate deliveries to commercial and retail customers while providing guidance and support to dispatchers and drivers, and serving as a key customer liaison to support strong relationships and service excellence. The Lead Dispatcher (Route Delivery) plays a key role in route planning, communication, safety coaching, and operational problem-solving to support business goals, while also proactively engaging with customers through regular visits and communication to understand their needs, address service concerns, and ensure a high level of satisfaction. In addition, this position requires maintaining an active DOT medical card, as the Lead Dispatcher serves as a relief driver when operational needs arise.
Key Responsibilities
  • Oversee daily dispatch operations, ensuring delivery routes are efficient and on schedule.
  • Assign delivery routes in compliance with DOT regulations and company policies.
  • Serve as the primary contact for drivers, addressing route changes, customer needs, and vehicle issues in real time.
  • Monitor route progress using dispatch systems and GPS tools.
  • Coordinate with sales, warehouse, and customer service teams to align delivery priorities.
  • Oversee cross-dock transfers to support efficient logistics operations.
  • Train and mentor dispatchers and drivers on safety protocols, route efficiency, and customer service best practices.
  • Help monitor vehicle maintenance and service needs, ensuring timely communication with relevant teams to maintain fleet readiness.
  • Support driver safety by coaching on unsafe behaviors identified through monitoring systems such as Lytx, reinforcing safe driving practices.
  • Maintain accurate knowledge of delivery areas, route schedules, and inventory systems.
  • Assist with manual and software-based route optimization.
  • Serve as a relief driver as needed, maintaining compliance with all DOT driver requirements.
  • Escalate equipment or staffing issues and collaborate on resolution planning.
  • Track and report on KPIs such as delivery timeliness, route completion rates, and customer satisfaction.
  • Address and resolve customer service issues promptly, collaborating with internal teams to implement corrective actions and prevent recurrence.
  • Build and maintain strong customer relationships through regular in-person visits and scheduled phone communication.
  • Proactively engage with customers to understand their delivery expectations, operational challenges, and service requirements.
  • Perform other duties as assigned.

Required Qualifications
  • High school diploma or equivalent.
  • 3+ years of dispatch or logistics experience, ideally in the automotive aftermarket or parts distribution industry.
  • Proficiency in routing or fleet management software.
  • Strong leadership, communication, and organizational skills.
  • Ability to thrive in a fast-paced, deadline-driven environment.
  • Flexible to work varied schedules, including weekends and holidays.
  • Valid driver's license and active DOT medical card (required to perform relief driver responsibilities
Preferred Qualifications
  • Experience in the automotive aftermarket or parts distribution industry.
  • Experience with inventory and order management systems (e.g., Epicor, SAP, or similar).
  • Bilingual (English/Spanish) a plus.
  • Knowledge of DOT regulations and vehicle compliance requirements.
Core Competencies
  • Route & Time Management
  • Team Leadership
  • Communication
  • Problem-Solving
  • Customer Service Orientation
  • Regulatory Compliance
  • Adaptability
Work Environment and Physical Demands
  • Ability to operate company delivery vehicles in compliance with DOT regulations.
  • Must maintain an active DOT medical card and meet all physical standards required for commercial driving.
  • Ability to sit for extended periods while dispatching or driving routes.
  • Ability to lift, carry, and move packages up to 50 lbs. (or company standard) as part of relief driver duties.
  • Work in a fast-paced, high-volume distribution environment with exposure to warehouse and outdoor conditions.
Additional Requirements
  • Candidates must meet employment eligibility requirements as established by U.S. federal law.
  • Employment is contingent upon a conditional offer and the successful completion of a background check and, where permitted by law, a drug screening.
Compensation & Benefits
Driven Distribution Group offers competitive pay and a comprehensive benefits package, including:
  • Health, dental, and vision insurance
  • Flexible Spending Accounts
  • Basic Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Voluntary Life and AD&D Insurance
  • Short-Term Disability (STD)
  • Voluntary Benefits
  • Paid Parental Leave
  • Employee Assistance Program
  • Employee Referral Program
  • 401(k) with company match
  • Paid time off (PTO), sick leave, and holidays
  • Safety shoe reimbursement program
  • Employee discount program for auto parts
Reasonable Accommodations
Driven Distribution Group is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Other Duties
This job description highlights the primary responsibilities of the role but is not intended to cover every task. Duties, responsibilities, and activities may be adjusted from time to time to support business needs, consistent with applicable laws.
Equal Employment Opportunity
We are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by law. We are committed to providing a workplace that is inclusive, respectful, and supportive for all employees.
Texting Privacy Policy and Information:
  • Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
  • Message frequency will vary depending on the application process.
  • Msg & data rates may apply.
  • OPT out at any time by texting "Stop".

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