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Dispatch Operations Manager Jobs in Missouri (NOW HIRING)

ACERTUS

OTR Dispatch Manager

Saint Louis, MO

$60K - $70K/hr

The OTR Dispatch Manager is responsible for overseeing daily dispatch operations to ensure the efficient and timely movement of vehicles across the transportation network. This role manages dispatch ...

ACERTUS

OTR Dispatch Manager

Saint Louis, MO · On-site

$60K - $70K/yr

The OTR Dispatch Manager is responsible for overseeing daily dispatch operations to ensure the efficient and timely movement of vehicles across the transportation network. This role manages dispatch ...

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Dispatch Operations Manager information

See Missouri salary details

$28.1K

$59K

$97.1K

How much do dispatch operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for dispatch operations manager in Missouri is $58,989.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $67,100.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Missouri?

For Dispatch Operations Manager jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Missouri look for?

The top searched job categories for Dispatch Operations Manager jobs in Missouri are:

What cities in Missouri are hiring for Dispatch Operations Manager jobs?

Cities in Missouri with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you

Dispatch - Operations Service Representative - Cabool

wdtmilk

Cabool, MO • On-site

Full-time

Re-posted 10 days ago

Job description

Job Summary: The Operations Service Representative is responsible for evening and overnight dispatch traffic management in the Central Dispatch operations.  This position is responsible for coverage of a wide range of responsibilities for departments that are closed including maintenance breakdown and compliance. 

Essential Job Functions:

Accept transfer of dispatched load information and logistic overflow from dispatch

Quickly assess and resolve operational challenges, deviations from plan, unexpected issues that arise 

Collaborate with field personnel, supervisors to find solutions to problem solve issues

Communicates the various issues and resolutions to team members

Ensures drivers are following load assignments to local destinations

Communicate load estimated time of arrival

As needed monitor and schedule drivers in real time, based on changing conditions and selects most efficient routes

Correctly, accurately and timely enters load information into TMW and sends trips to drivers over Peoplenet

Audits prior day loads, compares to load assignments, and communicates deviations, internally and externally

Assist drivers with Peoplenet electronic logs

Data entry into various systems 

Answering phones in a professional manner

Interaction with employees, customers, and the public in a courteous and professional manner, addressing inquiries, providing updates and ensuring customer satisfaction

Handle complaints and concerns with empathy and seek resolutions that align with standard operating procedures and company policy

Flexibility in working various shifts including nights, weekends, and holidays

Other duties as assigned

This position has a shift of 4 p.m. to 12 a.m.

Required Qualifications:

High School Diploma or equivalent.

Must be able to pass Department of Transportation alcohol and drug screen

Proficient in basic computer skills, Microsoft Office suite and Google Workspace

Communicate effectively and professionally with all levels of internal and external staff

Manage multiple tasks independently to meet deadlines

Ability to adapt to changing schedules and priorities

Ability to work any schedule including nights, weekends, and holidays

Strong attention to detail and problem-solving skills

Preferred Qualifications:

Knowledge of DOT, FMCSA regulations or the transportation industry

Entry-level knowledge of TMW software

Physical Requirements: 

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: Must possess mobility to work in a standard office setting and use standard office equipment including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Must be able to remain in a stationary position for extended periods. This is mostly a sedentary office classification, although standing in outdoor work areas and walking between terminals, safety lane, and commercial motor vehicles (CMV) operating areas for short periods can be necessary. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator, and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 20 pounds.

Work Environment: The duties of this job are performed in both an office environment, a commercial motor vehicle terminal environment, and outdoors, thereby experiencing some minor to moderate level of noise due to office/CMV equipment.  Exposure to various climate conditions, fumes, dust, odors, oil/grease, and gasses.

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