ZipRecruiter

Log In

1

Dispatch Director Jobs (NOW HIRING)

Town of Duxbury

Public Safely Dispatcher

Duxbury, MA · On-site

$28.52 - $35.56/hr

Dispatch Supervisors, Public Safety Dispatch Deputy Director, and PublicSafety Dispatch Director Minimum Qualifications - High school diploma orequivalent; some college or relevant coursework in ...

Town of Duxbury

Public Safely Dispatcher

Duxbury, MA · On-site

$28.52 - $35.56/hr

Dispatch Supervisors, Public Safety Dispatch Deputy Director, and PublicSafety Dispatch Director Minimum Qualifications - High school diploma orequivalent; some college or relevant coursework in ...

Teller County Sheriff's Office

Dispatcher I

Divide, CO · On-site

$28.67 - $30.10/hr

Dispatch Director or designee New salary range as of 01/01/2026: $28.67 - $30.10/hour FLSA Status: Non-Exempt, hourly Position closes: Applications accepted on an ongoing basis NOTE: Forty (40) hours ...

Teller County Government

Dispatcher I

Divide, CO

$28.67 - $30.10/hr

Dispatch Director or designee New salary range as of 01/01/2026: $28.67 - $30.10/hour FLSA Status: Non-Exempt, hourly Position closes: Applications accepted on an ongoing basis NOTE: Forty (40) hours ...

Teller County Government

Dispatcher I

Divide, CO · On-site

$28.67 - $30.10/hr

Dispatch Director or designee New salary range as of 01/01/2026: $28.67 - $30.10/hour FLSA Status: Non-Exempt, hourly Position closes: Applications accepted on an ongoing basis NOTE: Forty (40) hours ...

Diesel Direct Inc

Dispatch Manager- Auburn, CA

Auburn, CA · On-site

$80K/yr

Purpose of the Job The Dispatcher Manager, Transport is a key figure supporting the Director of Dispatch, in realizing the strategic vision of the Supply and Dispatch organization. In this role, the ...

BioTouch

Dispatch

Dallas, TX

$19/hr

Dispatch responsibilities include providing support to ensure efficient operations of the company ... Communicate all client issues to direct supervisor * Monitor status of deliveries and pickups to ...

The Planet Group

Dispatch Supervisor

Indianapolis, IN · On-site

$30 - $37/hr

Dispatch Supervisor Location: Indianapolis IN Starting Pay: $30-37/hr Contract or Contract to Hire ... be direct hire) Excellent Benefits: Health, dental, vision Hours: Typically 8-5 job, could vary ...

next page

Showing results 1-20

All JobsDispatch Director Jobs

Dispatch Director information

See salary details

$30K

$62.9K

$103.5K

How much do dispatch director jobs pay per year?

As of Jun 29, 2026, the average yearly pay for dispatch director in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

How does a Dispatch Director typically collaborate with other departments to ensure efficient operations?

A Dispatch Director regularly works with departments such as operations, customer service, logistics, and fleet management to coordinate schedules, resolve issues, and optimize resource allocation. Effective collaboration involves frequent communication to anticipate and address challenges, align on priorities, and implement process improvements. By fostering strong interdepartmental relationships, the Dispatch Director helps ensure timely deliveries, high customer satisfaction, and smooth day-to-day operations.

What is the difference between Dispatch Director vs Dispatch Supervisor?

AspectDispatch DirectorDispatch Supervisor
CredentialsRelevant experience, sometimes certifications in logistics or transportation managementSimilar credentials, often with additional supervisory or management training
Work EnvironmentOversees multiple teams or departments, strategic planningManages daily dispatch operations, team oversight
Employer & IndustryLogistics, transportation, emergency servicesTransportation, delivery services, emergency response

The Dispatch Director typically holds a higher-level, strategic role overseeing dispatch operations across departments, while the Dispatch Supervisor manages daily dispatch activities and team supervision. Both roles require relevant experience and certifications, but the Director focuses on broader planning and coordination, whereas the Supervisor handles operational execution.

What are the key skills and qualifications needed to thrive as a Dispatch Director, and why are they important?

To thrive as a Dispatch Director, you need a strong background in logistics management, operational planning, and staff supervision, often supported by a relevant bachelor's degree and experience in transportation or supply chain. Familiarity with dispatch software, fleet management systems, and regulatory compliance is essential for overseeing daily operations. Excellent leadership, problem-solving, and communication skills help manage teams and coordinate effectively under pressure. These competencies ensure efficient dispatch operations, timely service delivery, and organizational success.

What does a Dispatch Director do?

A Dispatch Director oversees the operations of a dispatch department, ensuring that resources such as vehicles, personnel, and equipment are allocated efficiently and safely. They are responsible for managing dispatch staff, developing procedures, and implementing technology to optimize the dispatch process. Additionally, Dispatch Directors monitor performance metrics, address service issues, and ensure compliance with industry regulations and company policies. Their goal is to ensure timely and effective coordination of services, often in industries like transportation, emergency services, or logistics.
More about Dispatch Director jobs
What cities are hiring for Dispatch Director jobs? Cities with the most Dispatch Director job openings:
What are the most commonly searched types of Dispatch jobs? The most popular types of Dispatch jobs are:
What states have the most Dispatch Director jobs? States with the most job openings for Dispatch Director jobs include:
What job categories do people searching Dispatch Director jobs look for? The top searched job categories for Dispatch Director jobs are:
Dispatch Director jobs near you
Infographic showing various Dispatch Director job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Dispatch Director / EMS Communications

Communicarehealth

Cincinnati, OH

Full-time

Posted 15 hours ago

Key responsibilities

  • Oversee the daily operations of the EMS dispatch center, ensuring efficient and effective dispatching of EMS resources.

  • Supervise, mentor, and evaluate dispatch staff, including ensuring adequate staffing levels and fostering a productive work environment.

  • Develop, implement, and maintain dispatch policies, procedures, and training programs to enhance performance and compliance.

Job description

Job Address:

10123 Alliance Road Suite 320 Blue Ash, OH 45242


Job Summary:

The EMS Dispatch Director is responsible for overseeing the daily operations of the emergency medical dispatch center. This role involves managing dispatch staff, ensuring efficient and effective dispatching of EMS resources, and maintaining compliance with all relevant regulations and protocols. The EMS Dispatch Director will also be responsible for developing and implementing policies, procedures, and training programs to enhance the performance and reliability of the dispatch center.

Key Responsibilities:

1. Leadership and Management:

  • Supervise, mentor, and evaluate dispatch staff, including dispatchers and Supervisor personnel.
  • Ensure adequate staffing levels are maintained to provide 24/7 dispatch coverage.
  • Foster a positive and productive work environment.

2. Operational Oversight:

  • Manage the daily operations of the EMS dispatch center, ensuring timely and efficient dispatch of EMS resources.
  • Monitor and evaluate the performance of the dispatch center, implementing improvements as needed.
  • Ensure adherence to dispatch protocols and procedures.

3. Policy Development and Implementation:

  • Develop, implement, and maintain dispatch policies and procedures.
  • Ensure policies are updated regularly to reflect best practices and regulatory requirements.

4. Training and Development:

  • Develop and conduct training programs for dispatch staff, including initial training and ongoing professional development.
  • Ensure all dispatchers are certified and maintain required certifications.

5. Technology and Systems Management:

  • Oversee the maintenance and operation of dispatch software and communication systems.
  • Collaborate with IT and other departments to address technical issues and implement system upgrades.

6. Quality Assurance:

  • Conduct regular audits and quality assurance reviews to ensure compliance with dispatch protocols.
  • Address and resolve any performance issues or complaints related to dispatch services.

7. Collaboration and Coordination:

  • Work closely with EMS field operations, law enforcement, fire departments, and other agencies to ensure effective coordination and communication.
  • Serve as a liaison between the dispatch center and other departments and external partners.

8. Reporting and Documentation:

  • Maintain comprehensive records of dispatch activities, incidents, and performance metrics.
  • Prepare and present reports to senior management and regulatory agencies as required.

9. Emergency Response:

  • Participate in emergency response planning and coordination.
  • Ensure the dispatch center is prepared to handle large-scale emergencies and disasters.

Qualifications:
Education: Bachelor's degree in emergency management, public safety, healthcare administration, or a related field or equivalent experience.
Experience: Minimum of 5 years of experience in emergency medical dispatch or a related field, with at least 3 years in a supervisory or management role.
Certifications: Emergency Medical Dispatcher (EMD) certification (Preferred).
Skills:

  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in dispatch software and communication systems.
  • Ability to handle high-stress situations and make quick, effective decisions.
  • Strong organizational and problem-solving abilities.

Apply