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Roadside Dispatcher Jobs (NOW HIRING)

DRT Corporate Office - Lebanon, PA (On-site) DRT is seeking an experienced Over-the-Road (OTR) Dispatcher to manage CDL drivers operating across multiple regions, including but not limited to New ...

Roadside dispatcher). · Complete all work according to the applicable safety requirements and published procedures. · Maintain an inventory of normal technician's tools to include screwdrivers ...

OFF-ROAD FLEET DISPATCHER COMANCO has an excellent career opportunity for a Off-Road Fleet Dispatcher! The Off-Road Dispatcher utilizes fleet management software and effective communication to ...

OFF-ROAD FLEET DISPATCHER COMANCO has an excellent career opportunity for a Off-Road Fleet Dispatcher! The Off-Road Dispatcher utilizes fleet management software and effective communication to ...

KAVKAZ Express LLCis looking for anexperiencedand highly driven team player to join our Logistics Department as an OTR Dispatcher. Responsibilities: * Daily Review assignments/tenders * Post loads on ...

Company Description United Road is the most diversified finished vehicle logistics provider in ... The Dispatcher is responsible for the movement of vehicles as well as the ongoing relationship with ...

Dispatcher Department: Operations Employment Type: Part Time Location: New Jersey Position Summary ... roadside assistance procedures. Looking for 6am-12pm shift and weekend availability. Essential ...

Dispatcher Department: Operations Employment Type: Part Time Location: New Jersey Position Summary ... roadside assistance procedures. Looking for 6am-12pm shift and weekend availability. Essential ...

Dispatcher Department: Operations Employment Type: Part Time Location: New Jersey Position Summary ... roadside assistance procedures. Looking for 6am-12pm shift and weekend availability. Essential ...

... Dispatcher, you'll reassure customers and offer solutions when they need us the most. You will guide policyholders through their coverage and steps to get back on the road safely.    ...

... Dispatcher, you'll reassure customers and offer solutions when they need us the most. You will guide policyholders through their coverage and steps to get back on the road safely.    ...

... Dispatcher, you'll reassure customers and offer solutions when they need us the most. You will guide policyholders through their coverage and steps to get back on the road safely.    ...

... Dispatcher, you'll reassure customers and offer solutions when they need us the most. You will guide policyholders through their coverage and steps to get back on the road safely.    ...

Great Company, Great Culture, Great Rewards and Great Careers. 57108 Roadside Service Dispatcher Your Impact at GEICO As a Roadside Service Dispatcher, you'll reassure customers and offer solutions ...

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Roadside Dispatcher information

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How much do roadside dispatcher jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for roadside dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Roadside Dispatcher vs Towing Coordinator?

AspectRoadside DispatcherTowing Coordinator
CredentialsMay require dispatching or customer service experienceOften requires knowledge of towing operations and certifications
Work EnvironmentIndoor office setting, coordinating roadside assistanceIndoor office, managing towing services and logistics
Industry UsageUsed in roadside assistance, auto clubs, insuranceCommon in towing companies, fleet management
Search IntentCompare roles in roadside assistanceUnderstand towing operations coordination

While both roles involve coordinating vehicle assistance, a Roadside Dispatcher primarily manages roadside service calls and customer communication, whereas a Towing Coordinator focuses on organizing towing services and fleet logistics. Both positions require strong communication skills and industry knowledge, but their specific responsibilities differ based on the service scope.

What are roadside dispatchers?

Roadside dispatchers are professionals responsible for coordinating and managing responses to drivers who need roadside assistance, such as towing, battery jumps, tire changes, or lockout services. They serve as the first point of contact for motorists in distress, gather essential information about the situation, and dispatch the appropriate service providers to the location. Roadside dispatchers must communicate effectively, make quick decisions, and monitor the progress of responses to ensure timely and efficient help for stranded drivers.

What are the key skills and qualifications needed to thrive as a Roadside Dispatcher, and why are they important?

To thrive as a Roadside Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatching software, GPS tracking systems, and two-way radio communication is typically required. Exceptional problem-solving abilities, calmness under pressure, and effective communication are crucial soft skills in this role. These competencies ensure prompt, accurate service coordination and support for stranded motorists, which are vital for safety and customer satisfaction.

What are some common challenges faced by Roadside Dispatchers, and how can they handle these effectively?

Roadside Dispatchers often deal with high-pressure situations where quick, accurate decisions are crucial, especially during peak hours or severe weather. Managing multiple calls and coordinating with drivers and service providers can be stressful, but maintaining clear communication and using dispatch software efficiently helps streamline operations. Building strong relationships with technicians and remaining calm under pressure are key to resolving customer emergencies efficiently. Over time, dispatchers also develop problem-solving skills and resilience, which are valuable for career advancement in the field.
More about Roadside Dispatcher jobs
What cities are hiring for Roadside Dispatcher jobs? Cities with the most Roadside Dispatcher job openings:
What states have the most Roadside Dispatcher jobs? States with the most job openings for Roadside Dispatcher jobs include:
What job categories do people searching Roadside Dispatcher jobs look for? The top searched job categories for Roadside Dispatcher jobs are:
Infographic showing various Roadside Dispatcher job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.
Dispatcher

Dispatcher

DRT Transportation

Lebanon, PA • On-site

Full-time

Medical, Retirement

Posted 3 days ago


Job description

Position: Dispatcher
Location: DRT Corporate Office – Lebanon, PA (On-site)
DRT is seeking an experienced Over-the-Road (OTR) Dispatcher to manage CDL drivers operating across multiple regions, including but not limited to New England, Pennsylvania, New Jersey, Chicagoland, Minnesota, and surrounding areas.
This role is critical to daily operations and requires strong communication, organization, and problem-solving skills in a fast-paced transportation environment.
 
Key Responsibilities:
  • Dispatch and manage CDL drivers running over-the-road lanes
  • Assign, source, and coordinate freight and driver runs
  • Monitor and manage Hours of Service (HOS) compliance
  • Oversee driver payroll accuracy and approvals
  • Conduct driver engagement meetings and routine check-ins
  • Identify and provide coaching and development opportunities for drivers
  • Serve as a primary point of contact for drivers to resolve issues in real time
 
Qualifications:
  • Prior OTR dispatch experience preferred
  • Strong understanding of HOS regulations and compliance
  • Excellent communication and multitasking skills
  • Ability to work on-site at DRT’s Lebanon, PA corporate office
  • Transportation or logistics background strongly preferred
 
Why Join DRT Transportation?
At DRT Transportation, we empower our team to deliver creative transportation solutions with a people-first approach. As a Dispatcher, you'll play a key role in coordinating drivers, optimizing routes, managing schedules, and ensuring timely pickups and deliveries. You'll work with a supportive and innovative team in a fast-paced, collaborative environment, while growing professionally and contributing to efficient intermodal and freight operations. We offer a competitive salary, comprehensive benefits (including health insurance and retirement plans), and continuous development opportunities to help you thrive.
If you're passionate about logistics coordination, problem-solving under pressure, optimizing transportation routes, and delivering exceptional service to drivers and customers, we'd love to hear from you. Apply now to join DRT and help drive the future of our supply chain solutions!
 

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