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Roadside Dispatcher Jobs (NOW HIRING)

Champion AC

Dispatcher

Bulverde, TX · On-site

$16 - $24/hr

... the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team ... Schedule and dispatch service technicians for installations and repairs * Maintain accurate ...

BREAKAWAY LOGISTICS LLC

Dispatcher

Manhattan, NY

$19.50 - $26/hr

This position requires constant on-site dispatching at one of our Whole Foods locations. The ideal ... Monitor on-road performance and proactively communicate with associates if any delays or issues ...

C & D Towing Specialists

Dispatcher

El Cajon, CA · On-site

$35K - $45K/yr

As a Dispatcher, you will be responsible for coordinating and dispatching our fleet of towing and ... Familiarity with AAA or other roadside assistance programs. * Team-building and leadership skills.

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Daytime Dispatcher

Hackensack, NJ · On-site

We are a growing and customer-focused towing and roadside assistance company seeking a motivated individual who is looking to launch a rewarding career in dispatching and operations. This is an ...

MV Transportation

Dispatcher

Corpus Christi, TX · On-site

Monitors radio, telephones and on-road provision of service for quality. * Responsible for ... One (1) year previous Dispatcher experience preferred. * Two (2) years of Customer Service ...

MV Transportation

Dispatcher

Indianapolis, IN · On-site

Monitors radio, telephones and on-road provision of service for quality. * Responsible for ... One (1) year previous Dispatcher experience preferred. * Two (2) years of Customer Service ...

MV Transportation

Dispatcher

Los Angeles, CA · On-site

$27.58/hr

Monitors radio, telephones and on-road provision of service for quality. * Responsible for ... One (1) year previous Dispatcher experience preferred. * Two (2) years of Customer Service ...

MV Transportation

Dispatcher

Corpus Christi, TX · On-site

Monitors radio, telephones and on-road provision of service for quality. * Responsible for ... One (1) year previous Dispatcher experience preferred. * Two (2) years of Customer Service ...

MV Transportation

Dispatcher

Phoenix, AZ · On-site

Monitors radio, telephones and on-road provision of service for quality. * Responsible for ... One (1) year previous Dispatcher experience preferred. * Two (2) years of Customer Service ...

MV Transportation

Dispatcher

Fairfax, VA · On-site

Monitors radio, telephones and on-road provision of service for quality. * Responsible for ... One (1) year previous Dispatcher experience preferred. * Two (2) years of Customer Service ...

MV Transportation

Dispatcher

Foxboro, MA · On-site

Monitors radio, telephones and on-road provision of service for quality. * Responsible for ... One (1) year previous Dispatcher experience preferred. * Two (2) years of Customer Service ...

New

MV Transportation

Dispatcher

Louisville, KY · On-site

Monitors radio, telephones and on-road provision of service for quality. * Responsible for ... One (1) year previous Dispatcher experience preferred. * Two (2) years of Customer Service ...

New

MV Transportation

Dispatcher

Raleigh, NC · On-site

Monitors radio, telephones and on-road provision of service for quality. * Responsible for ... One (1) year previous Dispatcher experience preferred. * Two (2) years of Customer Service ...

MV Transportation

Dispatcher

Kent, WA · On-site

Monitors radio, telephones and on-road provision of service for quality. * Responsible for ... One (1) year previous Dispatcher experience preferred. * Two (2) years of Customer Service ...

MV Transportation

Dispatcher

Taunton, MA · On-site

Monitors radio, telephones and on-road provision of service for quality. * Responsible for ... One (1) year previous Dispatcher experience preferred.  * Two (2) years of Customer Service ...

New

MV Transportation

Dispatcher

Van Nuys, CA · On-site

$24.39/hr

Monitors radio, telephones and on-road provision of service for quality. * Responsible for ... One (1) year previous Dispatcher experience preferred.  * Two (2) years of Customer Service ...

MV Transportation

Dispatcher

Jacksonville, FL · On-site

Monitors radio, telephones and on-road provision of service for quality. * Responsible for ... One (1) year previous Dispatcher experience preferred. * Two (2) years of Customer Service ...

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Roadside Dispatcher information

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How much do roadside dispatcher jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for roadside dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

Is it hard to get hired as a roadside dispatcher?

Getting hired as a roadside dispatcher generally requires good communication skills, the ability to handle stressful situations, and familiarity with dispatching software or communication tools. Employers may prefer candidates with previous experience in customer service or transportation, but entry-level positions are often available with on-the-job training. The hiring process can vary depending on the company and location, but overall, it is not considered highly difficult for qualified candidates.

What is the difference between Roadside Dispatcher vs Towing Coordinator?

AspectRoadside DispatcherTowing Coordinator
CredentialsMay require dispatching or customer service experienceOften requires knowledge of towing operations and certifications
Work EnvironmentIndoor office setting, coordinating roadside assistanceIndoor office, managing towing services and logistics
Industry UsageUsed in roadside assistance, auto clubs, insuranceCommon in towing companies, fleet management
Search IntentCompare roles in roadside assistanceUnderstand towing operations coordination

While both roles involve coordinating vehicle assistance, a Roadside Dispatcher primarily manages roadside service calls and customer communication, whereas a Towing Coordinator focuses on organizing towing services and fleet logistics. Both positions require strong communication skills and industry knowledge, but their specific responsibilities differ based on the service scope.

What is a roadside dispatcher?

Roadside dispatchers are professionals responsible for coordinating and managing responses to drivers who need roadside assistance, such as towing, battery jumps, tire changes, or lockout services. They serve as the first point of contact for motorists in distress, gather essential information about the situation, and dispatch the appropriate service providers to the location. Roadside dispatchers must communicate effectively, make quick decisions, and monitor the progress of responses to ensure timely and efficient help for stranded drivers.

Is it hard to become a roadside dispatcher?

Becoming a roadside dispatcher typically requires good communication skills, the ability to handle stressful situations, and familiarity with dispatch software. While some positions may require prior experience or certifications, many employers provide on-the-job training, making it accessible for entry-level candidates.

What are the key skills and qualifications needed to thrive as a roadside dispatcher?

To thrive as a Roadside Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatching software, GPS tracking systems, and two-way radio communication is typically required. Exceptional problem-solving abilities, calmness under pressure, and effective communication are crucial soft skills in this role. These competencies ensure prompt, accurate service coordination and support for stranded motorists, which are vital for safety and customer satisfaction.

What are some common challenges faced by roadside dispatchers, and how can they handle these effectively?

Roadside Dispatchers often deal with high-pressure situations where quick, accurate decisions are crucial, especially during peak hours or severe weather. Managing multiple calls and coordinating with drivers and service providers can be stressful, but maintaining clear communication and using dispatch software efficiently helps streamline operations. Building strong relationships with technicians and remaining calm under pressure are key to resolving customer emergencies efficiently. Over time, dispatchers also develop problem-solving skills and resilience, which are valuable for career advancement in the field.
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Roadside Dispatcher jobs near you
Infographic showing various Roadside Dispatcher job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher/Front Office

FirstLine Road Solutions

Idaho Falls, ID • On-site

Full-time

Posted 14 days ago

Job description

Description:

We are looking for a quality Dispatcher to join our growing team. An ideal Dispatcher is someone who likes multi-tasking, is a creative problem solver, communicates well in a team environment, and has excellent customer service skills in person and over the phone. This role is critical to the success of the company and the right candidate must be reliable.


Tow Truck Operators keep our highways safe and are classified as First Responders. Come join the team and be an important part of your community!


Essential Duties and Responsibilities include:

  • Ensure exceptional customer service
  • Answer incoming calls from customers
  • Using dispatch software to dispatch trucks to customers
  • Documenting conversations
  • Helping drivers troubleshoot problems
  • Assessing the safety of roadside situations
  • Dispatch software expert ensuring all call information, notes, pricing, and customer information is entered and correct
  • Ensuring customers and drivers receive timely and accurate dispatch help
  • Helping drivers trouble shoot issues
  • All other duties as assigned by Supervisor


Supervisory Responsibilities

  • There are no supervisory responsibilities for this role.


Requirements:
  • 1 Year experience in customer service preferred
  • 1 year experience with dispatching preferred
  • Extremely organized and detailed oriented
  • High school diploma or equivalent
  • Dispatch Software experience preferred
  • Must reside near assigned area


Physical Demands


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is required to use hands to fingers, reach, climb stairs, walk, sit for long periods of time, talk and hear. The employee must occasionally lift and/or move up to 25 pounds.


Offers of employment are contingent upon the results of successfully passing a background screening including a criminal background check, a review of motor vehicle records, social security screening, and a drug and alcohol test as required by law.