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Roadside Dispatcher Jobs (NOW HIRING)

Stauffer's Road Solutions

Dispatcher

West Haven, UT · On-site

$16 - $20/hr

Assessing the safety of roadside situations * Dispatch software expert ensuring all call information, notes, pricing, and customer information is entered and correct * Ensuring customers and drivers ...

HANJIN INTERMODAL AMERICA INC

Dispatcher

Gardena, CA · On-site

$27 - $34/hr

Coordination with the Freight Forwarding team to monitor Over the Road (OTR) trucking operations. Role & Responsibilities: As a Dispatcher, you will coordinate daily trucking operations to ensure ...

FirstLine Road Solutions

Dispatcher

North Las Vegas, NV · On-site

Assessing the safety of roadside situations * Dispatch software expert ensuring all call information, notes, pricing, and customer information is entered and correct * Ensuring customers and drivers ...

Prime Road Solutions LLC

Dispatcher

Tulare, CA · On-site

Assessing the safety of roadside situations * Dispatch software expert ensuring all call information, notes, pricing, and customer information is entered and correct * Ensuring customers and drivers ...

HANJIN INTERMODAL AMERICA INC

Dispatcher

Gardena, CA · On-site

$27 - $34/hr

Coordination with the Freight Forwarding team to monitor Over the Road (OTR) trucking operations. Role & Responsibilities: As a Dispatcher, you will coordinate daily trucking operations to ensure ...

College Oak Road Solutions

Dispatcher

Sacramento, CA · On-site

Assessing the safety of roadside situations * Dispatch software expert ensuring all call information, notes, pricing, and customer information is entered and correct * Ensuring customers and drivers ...

Prime Road Solutions, LLC

Dispatcher

Tulare, CA · On-site

Assessing the safety of roadside situations * Dispatch software expert ensuring all call information, notes, pricing, and customer information is entered and correct * Ensuring customers and drivers ...

Hoffmann Oberweis Dairy

Dispatcher

North Aurora, IL · On-site

... Dispatcher is responsible for coordinating and scheduling all transportation and delivery ... Key Responsibilities * OTR Scheduling: Plan, build, and adjust over-the-road driver routes and ...

Oberweis Dairy

Dispatcher

North Aurora, IL · On-site

$60K - $75K/yr

... Dispatcher is responsible for coordinating and scheduling all transportation and delivery ... Key Responsibilities * OTR Scheduling: Plan, build, and adjust over-the-road driver routes and ...

Oberweis Dairy

Dispatcher

North Aurora, IL

... Dispatcher is responsible for coordinating and scheduling all transportation and delivery ... Key Responsibilities * OTR Scheduling: Plan, build, and adjust over-the-road driver routes and ...

Transdev

Road Supervisor/Dispatcher

El Cajon, CA

$27.33 - $30.59/hr

Road Supervisor/Dispatcher Transdev in El Cajon, CA is hiring a Road Supervisor/Window Dispatcher. Road Supervisors/Window Dispatcher ensures all routes are completed in compliance with safety ...

Transdev

Road Supervisor/Dispatcher

El Cajon, CA · On-site

$27.33 - $30.59/hr

Road Supervisor/Dispatcher Transdev in El Cajon, CA is hiring a Road Supervisor/Window Dispatcher. Road Supervisors/Window Dispatcher ensures all routes are completed in compliance with safety ...

Midas

Fleet Dispatcher

Livonia, MI · On-site

$17 - $20/hr

Vision insurance A day-in-the-life of a Fleet Dispatcher As a Fleet Dispatcher, you will dispatch ... You will receive and manage calls related to emergency and / or commercial road service, utilizing ...

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Roadside Dispatcher information

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$11

$22

$33

How much do roadside dispatcher jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for roadside dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a roadside dispatcher?

Roadside dispatchers are professionals responsible for coordinating and managing responses to drivers who need roadside assistance, such as towing, battery jumps, tire changes, or lockout services. They serve as the first point of contact for motorists in distress, gather essential information about the situation, and dispatch the appropriate service providers to the location. Roadside dispatchers must communicate effectively, make quick decisions, and monitor the progress of responses to ensure timely and efficient help for stranded drivers.

What are the key skills and qualifications needed to thrive as a roadside dispatcher?

To thrive as a Roadside Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatching software, GPS tracking systems, and two-way radio communication is typically required. Exceptional problem-solving abilities, calmness under pressure, and effective communication are crucial soft skills in this role. These competencies ensure prompt, accurate service coordination and support for stranded motorists, which are vital for safety and customer satisfaction.

What are some common challenges faced by roadside dispatchers, and how can they handle these effectively?

Roadside Dispatchers often deal with high-pressure situations where quick, accurate decisions are crucial, especially during peak hours or severe weather. Managing multiple calls and coordinating with drivers and service providers can be stressful, but maintaining clear communication and using dispatch software efficiently helps streamline operations. Building strong relationships with technicians and remaining calm under pressure are key to resolving customer emergencies efficiently. Over time, dispatchers also develop problem-solving skills and resilience, which are valuable for career advancement in the field.

What is the difference between Roadside Dispatcher vs Towing Coordinator?

AspectRoadside DispatcherTowing Coordinator
CredentialsMay require dispatching or customer service experienceOften requires knowledge of towing operations and certifications
Work EnvironmentIndoor office setting, coordinating roadside assistanceIndoor office, managing towing services and logistics
Industry UsageUsed in roadside assistance, auto clubs, insuranceCommon in towing companies, fleet management
Search IntentCompare roles in roadside assistanceUnderstand towing operations coordination

While both roles involve coordinating vehicle assistance, a Roadside Dispatcher primarily manages roadside service calls and customer communication, whereas a Towing Coordinator focuses on organizing towing services and fleet logistics. Both positions require strong communication skills and industry knowledge, but their specific responsibilities differ based on the service scope.

More about Roadside Dispatcher jobs

What cities are hiring for Roadside Dispatcher jobs?

Cities with the most Roadside Dispatcher job openings:

What states have the most Roadside Dispatcher jobs?

States with the most job openings for Roadside Dispatcher jobs include:

What job categories do people searching Roadside Dispatcher jobs look for?

The top searched job categories for Roadside Dispatcher jobs are:

Roadside Dispatcher jobs near you
Infographic showing various Roadside Dispatcher job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher

Stauffer's Road Solutions

West Haven, UT • On-site

$16 - $20/hr

Full-time

Re-posted 15 days ago

Job description

Description:

We are looking for a quality Dispatcher to join our growing team. An ideal Dispatcher is someone who likes multi-tasking, is a creative problem solver, communicates well in a team environment, and has excellent customer service skills in person and over the phone. This role is critical to the success of the company and the right candidate must be reliable.


Tow Truck Operators keep our highways safe and are classified as First Responders. Come join the team and be an important part of your community!


Essential Duties and Responsibilities include:

  • Ensure exceptional customer service
  • Answer incoming calls from customers
  • Using dispatch software to dispatch trucks to customers
  • Documenting conversations
  • Helping drivers troubleshoot problems
  • Assessing the safety of roadside situations
  • Dispatch software expert ensuring all call information, notes, pricing, and customer information is entered and correct
  • Ensuring customers and drivers receive timely and accurate dispatch help
  • Helping drivers trouble shoot issues
  • All other duties as assigned by Supervisor


Supervisory Responsibilities

  • There are no supervisory responsibilities for this role.


Requirements:
  • 1 Year experience in customer service preferred
  • 1 year experience with dispatching preferred
  • Extremely organized and detailed oriented
  • High school diploma or equivalent
  • Dispatch Software experience preferred
  • Must reside near assigned area


Physical Demands


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is required to use hands to fingers, reach, climb stairs, walk, sit for long periods of time, talk and hear. The employee must occasionally lift and/or move up to 25 pounds.


Offers of employment are contingent upon the results of successfully passing a background screening including a criminal background check, a review of motor vehicle records, social security screening, and a drug and alcohol test as required by law.