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Towing Dispatch Jobs (NOW HIRING)

Jerry's Towing

Dispatch Manger

Roberts, WI

Join our team as a Dispatch Manager at Jerry's Towing in Roberts, WI! We are seeking an experienced and enthusiastic Dispatch Manager to oversee our dispatch operations and ensure smooth coordination ...

Twin Towing

Towing Dispatcher

Belleville, NJ · On-site

$900 - $1.1K/wk

Dispatch and coordinate with drivers, providing guidance on handling common on-scene challenges. * Offer technical advice to drivers on the best methods for towing various vehicle types and the ...

Twin Towing

Towing Dispatcher

Belleville, NJ · On-site

$900 - $1.1K/wk

Dispatch and coordinate with drivers, providing guidance on handling common on-scene challenges. * Offer technical advice to drivers on the best methods for towing various vehicle types and the ...

METRO TOWING LLC

Dispatcher

Lexington, KY · On-site

We are a fast-paced, 24/7 towing operation, and our dispatch team plays a critical role in keeping our drivers, customers, and daily operations connected. We are looking for a dependable, organized ...

Negoshian's Towing

Experienced Dispatcher

Newton, MA · On-site

... towing and hauling services for vehicles, equipment and other items in a professional and timely manner. Calls include, accidents, moving various equipment, flat tires, trespass tows, etc. * Dispatch ...

Falzone Towing Service Inc.

Dispatcher

Wilkes Barre, PA

$16 - $22/hr

```html Falzone Towing Service is a family-owned leader in the towing industry, known for its commitment to exceptional customer service and operational excellence. As a Towing Dispatcher, you will play ...

Benchmark Towing Systems LLC

Be Seen First

Heavy Duty Towing Operator

Houston, TX · On-site

$100K - $175K/yr

Benchmark Towing Systems, LLC is a growing heavy-duty towing and recovery company currently hiring ... Respond promptly to dispatch assignments and maintain clear communication with dispatch throughout ...

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Towing Dispatch information

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How much do towing dispatch jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for towing dispatch in the United States is $21.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.04 per hour, depending on experience, location, and employer.

What is a towing dispatcher?

Towing dispatchers are professionals responsible for coordinating and sending tow truck drivers to assist customers in need of vehicle towing or roadside assistance. They receive requests for service, assess the situation, and determine the most appropriate response based on location, urgency, and available resources. Towing dispatchers use communication systems and mapping tools to monitor drivers, communicate with customers, and ensure efficient service delivery. Their role is crucial for providing timely help and maintaining customer satisfaction in emergency or breakdown situations.

What skills and qualifications are needed to thrive as a towing dispatcher?

To thrive as a Towing Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and two-way radio communication is typically required. Excellent problem-solving abilities, stress management, and clear communication help you efficiently coordinate with drivers and customers. These skills ensure timely response to roadside incidents and smooth operations, which are critical for customer satisfaction and safety.

What are common challenges faced by towing dispatchers and how can they be managed?

Towing dispatchers often deal with high-pressure situations, such as coordinating multiple service calls during peak times or handling emergencies. Balancing urgent requests, managing driver availability, and ensuring clear communication between customers and drivers are frequent challenges. Effective time management, familiarity with dispatch software, and strong communication skills are crucial for staying organized and reducing stress. Building a supportive rapport with both drivers and customers helps resolve issues quickly and improves overall efficiency.

What is the difference between Towing Dispatch vs Towing Coordinator?

AspectTowing DispatchTowing Coordinator
CertificationsOften requires dispatch or logistics trainingSimilar certifications, sometimes additional management training
Work EnvironmentPrimarily in call centers or office settings, coordinating tow requestsOffice-based, overseeing dispatch operations and team coordination
Employer & Industry UsageUsed by towing companies, roadside assistance firmsUsed in larger towing operations, fleet management
Search & Comparison IntentFocuses on dispatching tow trucks efficientlyInvolves overseeing dispatch processes and team management

While both roles involve coordinating towing services, Towing Dispatch primarily focuses on managing incoming requests and dispatching tow trucks, whereas Towing Coordinator often has broader responsibilities including overseeing dispatch operations and team supervision. The roles are closely related and often overlap, but the Coordinator role may include additional managerial duties.

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Towing Dispatch jobs near you
Infographic showing various Towing Dispatch job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 91% Full Time, 6% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $44,139 per year, or $21.2 per hour.

Dispatch Manger

Roberts, WI

Jerry's Towing
11 - 50 employees
Learn more about Jerry's Towingexternal

Full-time

Re-posted 13 days ago

Job description

Join our team as a Dispatch Manager at Jerry's Towing in Roberts, WI!

We are seeking an experienced and enthusiastic Dispatch Manager to oversee our dispatch operations and ensure smooth coordination between our drivers and customers. If you have a passion for logistics and enjoy working in a fast-paced environment, this could be the perfect opportunity for you!

Responsibilities:
  • Manage a team of dispatchers and assign daily tasks
  • Coordinate with drivers to ensure timely pickups and deliveries
  • Monitor dispatch performance and implement improvements as needed
  • Handle customer inquiries and resolve any issues that may arise
  • Collaborate with other departments to streamline processes and improve efficiency

The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a keen eye for detail. Previous experience in dispatch management is preferred, but we are willing to train the right individual who demonstrates a strong work ethic and a positive attitude.

Qualifications:
  • 3+ years of experience in towing dispatch management
  • Proficiency in dispatch software and GPS tracking systems
  • Ability to work under pressure and meet deadlines
  • Strong leadership skills and a team-oriented mindset

At Jerry's Towing, we believe in providing our employees with competitive salaries, comprehensive benefits, and opportunities for career growth. As a Dispatch Manager you will play a crucial role in ensuring the success of our operations and making a positive impact on our customers. Join us in our mission to provide reliable and efficient towing services to the Roberts, WI community!

About Midwest Star Group

Midwest Star Group is a Wisconsin-based family of businesses serving the towing, transportation, automotive, truck and trailer, equipment, and service industries. Our companies provide everything from 24/7 towing and recovery to heavy-duty truck and trailer repair, automotive service, equipment sales, fabrication, detailing and more.

This position is with Jerry’s Towing, part of the Midwest Star Group family of companies. Jerry’s provides 24/7 towing, recovery and roadside assistance, handling everything from passenger vehicles and roadside calls to semis, buses, heavy equipment, and complex recoveries.

Across Midwest Star Group, we’re focused on building strong teams, providing dependable service, and creating opportunities for employees to grow across our businesses.

Equal Employment Opportunity

Midwest Star Group and its affiliated companies are equal opportunity employers. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.


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