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Towing Dispatcher Jobs (NOW HIRING)

Eitels Towing

Towing Dispatcher

Orient, OH · On-site

$20/hr

As a Towing Dispatcher, you play a crucial role in coordinating towing services efficiently and effectively. You will be responsible for receiving incoming requests for towing assistance, dispatching ...

Twin Towing

Towing Dispatcher

Belleville, NJ · On-site

$900 - $1.1K/wk

Health insurance Twin Towing is seeking an experienced towing dispatcher for daytime and afternoon shifts About Twin Towing: Twin Towing has been proudly serving North Jersey for over 45 years. With ...

Twin Towing

Towing Dispatcher

Belleville, NJ · On-site

$900 - $1.1K/wk

Health insurance Twin Towing is seeking an experienced towing dispatcher for daytime and afternoon shifts. About Twin Towing: Twin Towing has been proudly serving North Jersey for over 45 years. With ...

Reliable Towing

Dispatcher

Coeur D Alene, ID · On-site

$20 - $25/hr

Reliable Towing is seeking a dependable, motivated, and organized Towing Dispatcher to join our growing team. This is a fast-paced position that requires strong communication, sound judgment, and the ...

Falzone Towing Service Inc.

Dispatcher

Wilkes Barre, PA

$16 - $22/hr

```html Falzone Towing Service is a family-owned leader in the towing industry, known for its commitment to exceptional customer service and operational excellence. As a Towing Dispatcher, you will play ...

Bobby & Steve's Auto World

Dispatcher

Minneapolis, MN · On-site

$17 - $22/hr

If so, our Towing Dispatcher position is the perfect fit! As a Dispatcher, you are the critical link between customers in need and our tow drivers. You'll assign drivers to calls, communicate with ...

Central Group Companies

Dispatcher

Hartford, CT

We are seeking a Towing Dispatcher to coordinate driver activity, support customers, and ensure efficient day-to-day operations. If you thrive in a high-energy environment and enjoy helping people ...

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Towing Dispatcher information

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$11

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How much do towing dispatcher jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for towing dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a towing dispatcher?

Towing Dispatchers are professionals who coordinate tow truck drivers and respond to service requests from customers, law enforcement, or roadside assistance providers. They receive information about vehicle breakdowns, accidents, or impound needs and assign the appropriate tow trucks to each job. Towing Dispatchers use communication systems and software to track vehicles, relay instructions, and ensure timely service. Their role is vital to ensuring efficient response times and customer satisfaction in the towing industry.

What is the difference between Towing Dispatcher vs Towing Coordinator?

AspectTowing DispatcherTowing Coordinator
CertificationsOften requires a high school diploma and dispatching experienceSimilar certifications, may include additional logistics or customer service training
Work EnvironmentPrimarily in dispatch centers or offices, handling calls and coordinating tow trucksInvolves overseeing multiple dispatch operations, sometimes on-site or in an office setting
Employer & Industry UsageUsed by towing companies, roadside assistance servicesUsed in larger fleet operations, logistics companies, or fleet management

While both roles involve coordinating tow services, a Towing Dispatcher primarily handles immediate dispatching of tow trucks based on calls, whereas a Towing Coordinator oversees broader operations, planning, and logistics. The roles often overlap, but the Coordinator may have additional responsibilities in managing schedules and customer relations.

What are some common challenges faced by towing dispatchers, and how can they be managed effectively?

Towing Dispatchers often deal with high-pressure situations, such as coordinating multiple tow requests during peak hours or inclement weather. Effective communication skills and the ability to prioritize tasks are essential for managing simultaneous emergencies. Building strong relationships with tow truck operators and maintaining accurate records can help streamline operations. Utilizing dispatch software and staying organized also contribute to handling these challenges efficiently.

Is it hard to get hired as a towing dispatcher?

Getting hired as a towing dispatcher generally requires good communication skills, familiarity with dispatch software, and the ability to handle stressful situations. While some positions may prefer prior experience or a relevant certification, entry-level roles are often available for those with strong organizational skills and a clean background check.

How do I get into towing dispatching trucks?

To become a towing dispatcher, you typically need a high school diploma or equivalent and strong communication skills. Experience with dispatch software, knowledge of local roads, and the ability to handle stressful situations are important; some employers may require certification or training in dispatch operations.

What are the key skills and qualifications needed to thrive as a towing dispatcher?

To thrive as a Towing Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and two-way radio communication is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills in this role. These skills ensure efficient coordination of tow trucks, timely response to emergencies, and effective service to customers and drivers.
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Towing Dispatcher jobs near you
Infographic showing various Towing Dispatcher job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Towing Dispatcher

Eitels Towing

Orient, OH • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Eitels Towing Service Inc. is now hiring a Towing Dispatcher in Orient, Ohio!

As a Towing Dispatcher, you play a crucial role in coordinating towing services efficiently and effectively. You will be responsible for receiving incoming requests for towing assistance, dispatching appropriate tow trucks to the scene, and ensuring timely and safe resolution of roadside incidents. Strong organizational skills, excellent communication abilities, and the ability to remain calm under pressure are essential for success in this role.

Perks of working a Towing Dispatcher:

  • Medical insurance
  • Dental insurance
  • Life Insurance
  • Vision insurance
  • Paid time off
  • 401k
  • Pay: Starting at $20/hr, offer dependent on experience

Schedule:

  • 5pm-6am
  • 3 days a week

The right candidate will have:

  • Previous experience in dispatching, customer service, or a related field preferred
  • Valid Driver’s License and reliable transportation required
  • High school diploma or equivalent
  • Willingness to work flexible hours, including evenings, weekends, and holidays

Typical day in the life as a Towing Dispatcher:

  • Receive incoming calls or electronic requests for towing assistance from drivers, law enforcement agencies, or other stakeholders. Gather relevant information including location, type of vehicle, and nature of the issue.
  • Coordinate with available tow truck drivers to dispatch the nearest and most appropriate unit to the location of the incident. Ensure efficient routing to minimize response times.
  • Communicate instructions and details of the incident to tow truck drivers, including location specifics, customer information, and any special requirements.
  • Continuously monitor the progress of ongoing towing assignments. Update stakeholders on estimated arrival times and any delays or complications that may arise.
  • Field inquiries from customers, law enforcement, or other parties regarding towing services. Provide courteous and helpful assistance while maintaining professionalism.
  • Maintain accurate records of all towing requests, including details of the incident, services provided, and any relevant information. Ensure all documentation is complete and up-to-date.
  • Quickly assess and resolve any issues or challenges that may arise during the towing process, such as vehicle complications or traffic obstacles.
  • Adhere to all relevant regulations and company policies governing towing operations. Maintain a thorough understanding of local laws and ordinances related to towing.

If you feel as though you would make a great fit for this position, please submit a current resume for review!

Eithel's towing service has been delivering the foremost towing and recovery services in the central ohio area. We provide a variety of services nationwide.