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Towing Dispatcher Jobs in Indiana (NOW HIRING)

Ritchie Bros.

Dispatcher

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide ...

Ritchie Bros.

Dispatcher

Indianapolis, IN · On-site

$19.26 - $24.07/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide ...

ANDY MOHR

Dispatcher

Indianapolis, IN

An automotive dispatcher plays a key role in coordinating the movement of vehicles and drivers ... Basic mechanical knowledge (especially in towing or vehicle transport)

ANDY MOHR

Dispatcher

Indianapolis, IN · On-site

An automotive dispatcher plays a key role in coordinating the movement of vehicles and drivers ... Basic mechanical knowledge (especially in towing or vehicle transport)

All Fleet Services

CDL-A Tow Truck Driver

Indianapolis, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

All Fleet Services

CDL-A Tow Truck Driver

Pittsboro, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

All Fleet Services

CDL-A Tow Truck Driver

Avon, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

All Fleet Services

CDL-A Tow Truck Driver

Thorntown, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

All Fleet Services

CDL-A Tow Truck Driver

Advance, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

All Fleet Services

CDL-A Tow Truck Driver

Carmel, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

All Fleet Services

CDL-A Tow Truck Driver

Mulberry, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

All Fleet Services

CDL-A Tow Truck Driver

Sheridan, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

All Fleet Services

CDL-A Tow & Recovery Driver

Lebanon, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

All Fleet Services

CDL-A Tow Truck Driver

Zionsville, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

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All JobsTowing Dispatcher JobsTowing Dispatcher Jobs in Indiana

Towing Dispatcher information

See Indiana salary details

$10

$20

$32

How much do towing dispatcher jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for towing dispatcher in Indiana is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.64 per hour, depending on experience, location, and employer.

What is a towing dispatcher?

Towing Dispatchers are professionals who coordinate tow truck drivers and respond to service requests from customers, law enforcement, or roadside assistance providers. They receive information about vehicle breakdowns, accidents, or impound needs and assign the appropriate tow trucks to each job. Towing Dispatchers use communication systems and software to track vehicles, relay instructions, and ensure timely service. Their role is vital to ensuring efficient response times and customer satisfaction in the towing industry.

What are the key skills and qualifications needed to thrive as a towing dispatcher?

To thrive as a Towing Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and two-way radio communication is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills in this role. These skills ensure efficient coordination of tow trucks, timely response to emergencies, and effective service to customers and drivers.

What are some common challenges faced by towing dispatchers, and how can they be managed effectively?

Towing Dispatchers often deal with high-pressure situations, such as coordinating multiple tow requests during peak hours or inclement weather. Effective communication skills and the ability to prioritize tasks are essential for managing simultaneous emergencies. Building strong relationships with tow truck operators and maintaining accurate records can help streamline operations. Utilizing dispatch software and staying organized also contribute to handling these challenges efficiently.

What is the difference between Towing Dispatcher vs Towing Coordinator?

AspectTowing DispatcherTowing Coordinator
CertificationsOften requires a high school diploma and dispatching experienceSimilar certifications, may include additional logistics or customer service training
Work EnvironmentPrimarily in dispatch centers or offices, handling calls and coordinating tow trucksInvolves overseeing multiple dispatch operations, sometimes on-site or in an office setting
Employer & Industry UsageUsed by towing companies, roadside assistance servicesUsed in larger fleet operations, logistics companies, or fleet management

While both roles involve coordinating tow services, a Towing Dispatcher primarily handles immediate dispatching of tow trucks based on calls, whereas a Towing Coordinator oversees broader operations, planning, and logistics. The roles often overlap, but the Coordinator may have additional responsibilities in managing schedules and customer relations.

How do I get into towing dispatching trucks?

To become a towing dispatcher, you typically need good communication skills, knowledge of local roads and towing procedures, and experience with dispatch or customer service roles. Many employers require a high school diploma or equivalent and may provide on-the-job training. Familiarity with dispatch software and a valid driver's license can also be beneficial.

Is it hard to get hired as a towing dispatcher?

Getting hired as a towing dispatcher generally requires good communication skills, familiarity with dispatch software, and the ability to handle stressful situations. While some positions may prefer prior experience or a relevant certification, entry-level roles are often available for those with strong organizational skills and a clean background check.

What are popular job titles related to Towing Dispatcher jobs in Indiana?

For Towing Dispatcher jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Towing Dispatcher jobs in Indiana look for?

The top searched job categories for Towing Dispatcher jobs in Indiana are:

What cities in Indiana are hiring for Towing Dispatcher jobs?

Cities in Indiana with the most Towing Dispatcher job openings:

Towing Dispatcher jobs near you
Infographic showing various Towing Dispatcher job openings in Indiana as of August 2026, with employment types broken down into 89% Full Time, and 11% Nights. Highlights an 100% In-person job distribution, with an average salary of $43,603 per year, or $21 per hour.

Dispatcher

Ritchie Bros.

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Ritchie Bros. Auctioneers rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

5th of 19 rated auctioneers

Job description

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth.

IAA Holdings, LLC (IAA)


IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.


About the team - Yard Operations 

We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction - from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

  • 2+ years customer service experience, 1+ years direct dispatch
  • Direct activities related to towing operations and on-time performance goals.
  • Manage tow truck resources and assign work in an efficient manner and optimize tower productivity.
  • Plan future day resource requirements and coordinate with towers to line up required truck resources.
  • Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources.
  • Monitor transportation costs and identify opportunities for cost savings.
  • Recruit new towers to build towing networks with added resources.
  • Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed.
  • Monitor work-in-progress & make necessary adjustments to ensure timely performance.
  • Identify and escalate issues or concerns related to transportation activities to management.
  • Form a fundamental relationship with the IAA Transportation team.
  • Establish and maintain good, positive working relationships with all tow drivers.
  • Review and analyze reports on transportation activity, including Time Performance metrics.
  • Comply with safety guidelines along with company policies and procedures.
  • Other duties as assigned.

What Ritchie Bros. Auctioneers employees say

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