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Towing Manager Jobs (NOW HIRING)

Twin Towing

Towing Dispatcher

Belleville, NJ · On-site

$900 - $1K/wk

Health insurance Twin Towing is seeking an experienced towing dispatcher for daytime and afternoon ... Organizational skills to efficiently manage multiple tasks. * Adaptability and foresight to ...

Twin Towing

Towing Dispatcher

Belleville, NJ

$900 - $1K/wk

About Twin Towing: Twin Towing has been proudly serving North Jersey for over 45 years. With a ... Organizational skills to efficiently manage multiple tasks. * Adaptability and foresight to ...

St Charles Truck factory

Towing Specialist

Saint Louis, MO · On-site

$13 - $25/hr

... management apps, and digital logs accurately * Maintain a clean, organized truck and follow all ... At least 1 year of towing or commercial driving experience preferred * Ability to lift 50-75 lbs ...

St Charles Truck factory

Towing Specialist

Saint Louis, MO · On-site

$13 - $25/hr

... management apps, and digital logs accurately * Maintain a clean, organized truck and follow all ... At least 1 year of towing or commercial driving experience preferred * Ability to lift 50-75 lbs ...

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Towing Manager information

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$19.5K

$50.4K

$107.5K

How much do towing manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for towing manager in the United States is $50,387.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $51,000.00 per year, depending on experience, location, and employer.

What is the difference between Towing Manager vs Towing Dispatcher?

AspectTowing ManagerTowing Dispatcher
ResponsibilitiesOversees towing operations, manages staff, ensures safety and complianceCoordinates towing requests, dispatches tow trucks, communicates with drivers and customers
Required SkillsLeadership, management, industry knowledgeCommunication, organization, quick decision-making
CertificationsMay require industry-specific licenses, management certificationsOften requires dispatcher or communication certifications
Work EnvironmentOffice-based with field oversightPrimarily in dispatch centers or call rooms

While both roles are essential in towing operations, the Towing Manager focuses on overseeing the entire operation and managing staff, whereas the Towing Dispatcher handles the day-to-day dispatching of tow trucks and communication with drivers and customers. Understanding these differences helps clarify career paths and job expectations within the towing industry.

What are the key skills and qualifications needed to thrive as a Towing Manager, and why are they important?

To thrive as a Towing Manager, you need strong leadership abilities, operational knowledge of towing procedures, and experience in fleet management, typically supported by a high school diploma or relevant certifications. Familiarity with dispatch software, GPS tracking systems, and DOT regulations is essential for managing daily operations efficiently. Excellent communication, problem-solving, and customer service skills help you resolve conflicts and ensure team coordination. These competencies are critical for maintaining safety, regulatory compliance, and high service standards in a demanding environment.

What are some common challenges a Towing Manager faces in coordinating team operations?

A Towing Manager often encounters challenges such as efficiently dispatching tow trucks during peak hours, managing emergency requests, and ensuring compliance with safety regulations. Balancing the needs of multiple clients while maintaining high service standards requires strong organizational and communication skills. Additionally, Towing Managers must address unexpected breakdowns or staffing shortages quickly to minimize service delays and maintain customer satisfaction.

What are Towing Managers?

Towing Managers are professionals responsible for overseeing the operations of a towing company or department. Their duties include managing staff, coordinating the dispatch of tow trucks, ensuring compliance with local and state regulations, and maintaining customer service standards. They also handle budgeting, equipment maintenance, and often resolve customer complaints or issues. Towing Managers play a key role in ensuring efficient and safe towing services, as well as the profitability and reputation of their business.
More about Towing Manager jobs
What cities are hiring for Towing Manager jobs? Cities with the most Towing Manager job openings:
What are the most commonly searched types of Towing jobs? The most popular types of Towing jobs are:
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Towing Manager jobs near you
Infographic showing various Towing Manager job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $50,387 per year, or $24.2 per hour.

Working Manager - Towing Operations

Motocruit

Clinton, NY

$35 - $45/hr

Other

Medical, Retirement, PTO

Posted 13 days ago

Job description

Job Description
Position Summary
The Working Manager will own day-to-day management of the towing business while remaining hands-on in the field. This is not a desk-only role. When crews are deployed and an additional piece of equipment is needed, the Working Manager is expected to jump in a truck, run the call, and support the team. The right candidate is an experienced operator who leads from the front - combining strong people management, dispatch judgment, and technical know-how across heavy and light-duty towing.
Key Responsibilities
  • Manage daily towing operations across a fleet of four heavy-duty and two light-duty trucks.
  • Lead, schedule, and develop the towing team, including drivers and road technicians.
  • Step into the truck and run calls when an additional unit is needed to cover demand or complex recoveries.
  • Oversee dispatch decisions, response times, and customer communication to maintain service quality.
  • Ensure DOT, FMCSA, and state-level compliance for drivers, equipment, and recordkeeping.
  • Monitor and enforce safety standards, including pre-trip inspections, on-scene procedures, and incident reporting.
  • Coordinate with the bus repair shop and outside vendors on equipment maintenance, repairs, and uptime.
  • Track key operating metrics (call volume, response time, revenue per truck, labor utilization) and report results to ownership.
  • Build and maintain relationships with motor clubs, law enforcement, insurance partners, and commercial accounts.
  • Recruit, train, and onboard new towing staff in partnership with leadership.
  • Identify opportunities to grow the towing division and recommend equipment, staffing, or service-line additions.

Requirements
Required Qualifications
  • Significant hands-on towing experience, including heavy-duty recovery.
  • Prior supervisory or management experience in a towing, recovery, or fleet operations environment.
  • Active CDL (Class A or Class B) appropriate for operating heavy wreckers.
  • Clean driving record and ability to pass DOT physical and background screening.
  • Working knowledge of DOT/FMCSA regulations and state towing requirements.
  • Strong communication skills with customers, drivers, law enforcement, and motor clubs.
  • Proven ability to lead a small team while staying personally productive in the field.
Preferred Qualifications
  • WreckMaster, Towing & Recovery Association of America (TRAA), or equivalent certification.
  • Experience building or scaling a towing division, including SOPs and dispatch processes.
  • Familiarity with towing management software and GPS/fleet telematics platforms.
  • Experience working alongside or within a transportation or bus operation.
Physical Requirements
  • Ability to operate heavy-duty and light-duty wreckers in all weather conditions.
  • Comfort working roadside, including nights, weekends, and on-call rotations as needed.
  • Ability to lift, push, and pull equipment consistent with towing and recovery work.

Benefits
Compensation & Benefits
  • Hourly pay: $35-$45 per hour, with flexibility above the range for an exceptional candidate.
  • Paid Time Off (PTO).
  • 401(k) retirement plan.
  • Health insurance.
  • Stable, growing operation with a clear path to expand responsibility as the towing division scales.

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